IT Support Specialist

Job Title: IT Support Specialist Company: VigorCare Pediatric Services Contract Details: Full-time Job Overview: We are seeking a highly skilled and motivated IT Support Specialist to join our team at VigorCare Pediatric Services. As an IT Support Specialist you will be responsible for providing technical support and assistance to our employees and ensuring the smooth operation of our IT systems. The ideal candidate will have a strong understanding of computer systems hardware and software as well as excellent problem-solving and communication skills. Key Responsibilities: - Provide technical support to employees for hardware software and network related issues - Troubleshoot and resolve technical problems in a timely and efficient manner - Install configure and maintain computer systems and software - Set up and maintain user accounts and permissions - Monitor and maintain computer systems and networks including backups and security - Identify and recommend improvements to enhance system performance and reliability - Train employees on new software and hardware systems - Keep up-to-date with the latest technology trends and developments - Collaborate with other IT team members to ensure consistent and efficient support services - Maintain inventory of all equipment and software licenses - Document technical processes and procedures Qualifications: - Bachelors degree in Computer Science Information Technology or related field - 2 years of experience in IT support or related role - Strong knowledge of computer systems hardware and software - Experience with Windows and Mac operating systems - Familiarity with networking concepts and protocols - Excellent problem-solving and communication skills - Ability to work independently and in a team environment - Proven ability to prioritize and manage multiple tasks - Strong attention to detail and accuracy - Certifications such as CompTIA A and Network are a plus Why Work for VigorCare Pediatric Services: - Competitive salary and benefits package - Opportunity for growth and advancement within a growing company - Collaborative and supportive work environment - Chance to make a positive impact on the lives of children and their families - Cutting-edge technology and resources to support your work If you are passionate about technology and have a desire to make a difference we encourage you to apply for this exciting opportunity at VigorCare Pediatric Services. We value diversity and are an equal opportunity employer.