IT Support

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About

Join Kimball Solutions Indianapolis and help power the technology behind life-saving medical devices. We are seeking an ITSupport Iprofessional who enjoys solving technical challenges supporting users and working with modern Microsoft technologies in a highly regulated manufacturing environment. This role offers hands-on experience with infrastructure cybersecurity cloud services virtualization and continuous improvement initiatives while making a meaningful impact on patient lives. Your benefits start day 1 as we offer excellent health coverage 401K with company match and other ancillary coverages to fit your needs.

Position Overview

Reporting to the IT Manager you will help ensure that our employees have the technology systems and support needed to perform at their best. You will troubleshoot hardware and software issues deploy andmaintaintechnology solutions support cybersecurity and compliance initiatives andassistwith infrastructure projects. This role provides hands-on experience across multiple areas of IT including Microsoft 365 Azure Windows Server networking virtualization cybersecurity and manufacturing technologies. If you enjoy solving problems learningnew technologies and making a meaningful impactwedlove to meet you.

Why Join Our Team

• Work with modern Microsoft cloud technologies

• Gain experience in cybersecurity and compliance

• Participate in digital transformation initiatives

• Opportunity for career advancement and professional development

• Work alongside experienced IT and business professionals

• Exposure to medical device manufacturing systems

• Gain experience supporting technology within an FDA-regulated and ISO 13485-certified medical device manufacturing environment

• This position offers exposure to enterprise-class technologies and projects while working within a collaborative local team environment

Basic Background Requirements

• 3yearsof experience in IT support systems administration or infrastructure support roles

• Bachelors degree in Computer Science Information Technology or a related fieldor an equivalent combination of education and experience.

• Knowledge of networking fundamentals including TCP/IP DNS DHCP and OSI network concepts

• Experience with Microsoft technologies such as Microsoft 365 Azure Windows Server Windows 11 and PowerShell

• Cloud Infrastructure experience preferably in Microsoft 365 & Azure

• Experience supporting virtualization technologies (VMware preferred) and SAN/NAS storage environments

• Experience administering and supporting Windows Server environments

• Basic SQL database administration and query experience

• Creative problem solver with strong analytical skills and the ability to work independently

• Strong customer service orientation

• Excellent verbal and written communication skills

• Ability to prioritize multiple tasks in a fast-paced environment

• Strong analytical and troubleshooting abilities

• Self-motivated with a continuous improvement mindset

Key Performance Objectives

Short Term: (0 to 3 months)

• Learn about Kimball Vision and Guiding Principles and apply them in daily interactions and decision-making.
• Learn the quality system manufacturing processes and IT environment.
• Build relationships with key stakeholders and end users.
• Become familiar with IT procedures and support workflows.

Midterm: (3 to 6 months)

• Independently resolvecommon supportand infrastructure issues
• Support cybersecurity patching and technology refresh activities
• Contribute to IT improvement initiatives

Long Term: 6-12 months

• Operate effectively with minimal supervision
• Take ownership of assigned technologies and projects
• Recommend improvements that enhance efficiency security and user experience

A Typical Day Might Include

• Assistingwith user onboarding account provisioning and access management

• Supporting end users with hardware and software issues

• Deploying and configuring Windows devices

• Managing Microsoft 365 accounts and permissions

• Assistingwith cybersecurity and patch management activities

• Participating in continuous improvement projects

• Working with vendors and internal stakeholders

Ready to Make an Impact

Ifyourepassionate about technology enjoy solving problems and want to contribute to the production of life-saving medical deviceswedlove to hear from you. Join Kimball Solutions Indianapolis and grow your career while helping support products that improve patients lives around the world.

Dont meet every single requirement Studies have shown underrepresented groups are less likely to apply to jobs unless they meet every single qualification. At Kimball Electronics we are dedicated to building a diverse and inclusive work environment. If you think you might be a good fit for a role but dont necessarily meet every requirement we encourage you to apply. You may be the right candidate for this role or other roles!

Were proud to be an equal opportunity employer and consider qualified applicants without regard to race color religion sex national origin ancestry age genetic information sexual orientation gender identity marital or family status veteran status medical condition or disability or any other characteristic protected by applicable federal state or local law.

We will consider for employment qualified candidates with arrest and conviction records consistent with applicable law (including for example the San Francisco Fair Chance Ordinance for roles based in San Francisco).