IT Support Engineer
San Carlos, CA - USA
Job Summary
At Swift Solar our mission is to unlock the full potential of solar energy. We believe solar can provide affordable reliable resilient clean energy to virtually anyone anywhere. But while todays solar technology is good its not good enough.
Swift Solars breakthrough perovskite-silicon tandem technology will drive solar power to commanding new heights. Our tandem cells stack a perovskite layer on top of a heterojunction (HJT) silicon cell delivering dramatically higher efficiency than traditional silicon 2026 we acquired Meyer Burgers HJT intellectual property and manufacturing assets giving us the worlds most extensive HJT patent portfolio and a clear path to gigawatt-scale domestic production.
This vertically integrated approach means we can design manufacture and scale next-generation solar solutions entirely in the United Statesfrom silicon foundations to perovskite innovations. Our technology enables applications ranging from space solar to utility-scale power generation creating American-made solutions for a world facing growing energy challenges.
Swift Solar is on a journey to bring revolutionary clean-energytechnology to market. Were in it for the long haul with support from world-class investors. Join our extraordinary team building the cutting-edge solar technology that will power the future.
A day in the life
As Swifts IT Support Engineer youll own day-to-day IT operations end-to-end taking Swifts IT from whoevers free fixes it to a real owned function the whole team can rely on. Youll be the person who keeps everyones computers software accounts and connectivity working at multiple sites and who keeps the office and lab network stable and well-covered. As an early and likely sole IT hire you wont just keep the lights onyoull build the systems runbooks and standards that let IT scale with the company.
On a typical day you might troubleshoot a connectivity issue in the lab set up a new hires laptop and accounts enroll devices in MDM enforce MFA across a core system and close out a stubborn Wi-Fi dead zone. You might also rack and cable new gear walk over to look at an instrument PC write a runbook from a ticket you just resolved run an access review or negotiate with a vendor or ISP. You may also coordinate with our third-party consultants and operations team to qualify for government data security certifications. We expect you to use AI as a force multiplierdrafting knowledge-base articles triaging common tickets and scripting routine automation so you can reserve your hours for the hands-on relational and judgment-heavy work that matters most.
This role touches every part of the company from R&D and engineering to operations. As an early hire youll help define how IT works at Swift and build the foundation it grows on which will naturally create opportunities to expand your own skills and responsibilities. We encourage you to take full advantage of these opportunities.
You might be a good fit if you...
- Troubleshoot methodically across hardware OS software and networkisolating root cause resolving quickly and preventing the same problem from coming back.
- Are confident with networking fundamentalsTCP/IP DNS DHCP VLANs Wi-Fi VPN and firewallsand can read and fix a network problem not just restart it.
- Can run endpoint and identity managementMDM imaging and identity/SSO administrationto keep the fleet consistent current and secure.
- Are calm clear and empathetic with non-technical colleagues turning frustrating moments into trust.
- Treat access patching and least privilege as defaults and spot risk in everyday requests.
- Can triage a noisy queue make the right call on whats urgent and follow through without supervision.
- Write things down once so they dont have to be solved twice building a process that scales past one person.
A strong candidate might bring one or more of the following...
- Experience as the first or sole IT hire standing up tooling and process from scratch.
- Exposure to lab manufacturing or other operational-technology (OT) environments and instrument PCs.
- Familiarity with security baselines endpoint security tooling and frameworks like SOC 2 or CIS controls.
- Light scripting (Bash PowerShell or Python) to automate routine tasks.
- Relevant certifications (e.g. CompTIA A/Network/Security or vendor networking certs).
- Genuine enthusiasm for the breadth of building IT at a hardware startupand an understanding of why solving climate change matters.
The logistics
- Compensation: Competitive package including salary equity and benefits
- Expected Pay Range: $80K - $110K per year
- The actual offer reflecting total compensation and benefits will be determined by factors such as relevant experience skills and other qualifications
- Ideal start date: ASAP - target August 2026
- Job type: Full-time
- Location: San Carlos CA (Swift Solar HQ)
What youll love about Swift
- Work with purpose: Join our mission to unlock the full potential of solar energy and make a global impact.
- Lead with innovation: Be part of an extraordinary team building cutting-edge solar technology - growth mindset; culture
- Thrive with benefits: Have 100% of your monthly premiums for HMO / PPO group healthcare plan options and 75% of your dental and vision insurance premiums covered by us. Employees also benefit from 401(k) matching clean commuter benefits and meaningful equity.
- Invest in your career: Youll grow your skills your network and your perspective at Swift. Well support you in attending conferences and taking online courses as long as you share your new insights with the team.
We recognize that candidates from underrepresented backgrounds often hesitate to apply if they dont meet all the criteria. If youre excited about this role and believe you can contribute to our team we encourage you to applyeven if you dont meet every qualification listed. Were eager to meet people from all backgrounds and your unique skills and experiences could be exactly what we need.
If you believe in our mission but this isnt the right job for you please check out other career opportunities on our website and email us at with any questions. And if you have a friend who would be a perfect fit send them this link. Thanks!
Swift is an equal opportunity employer. We value an inclusive work environment and welcome team members of all backgrounds and perspectives.
Required Experience:
IC