IT Support Engineer I Manufacturing Plant ONSITE

An IT Support Engineer 1 is a problem solver responsible for supporting and maintaining systems processes and operations that enable business capabilities. This role provides hands-on end-user application and hardware support to ensure consistent and reliable technology performance.

Key Duties / Responsibilities

• Delivers assigned work on time and leads task execution across functional and cross-functional teams.
• Participates in and leads initiatives ensuring deliverables meet quality standards and deadlines.
• Develops tests and supports systems applications and reporting solutions.
• Performs system updates patching and ongoing maintenance activities.
• Troubleshoots hardware software and application issues to ensure operational reliability.
• Estimates effort for application and component-level work.
• Collaborates with vendors and contractors on hardware and software development testing and deployment.
• Manages end-user requests through ticketing systems including tracking and resolution.
• Provides required on-call support and participates in off-hours deployments and maintenance as required.
• Operates effectively under deadlines and high workload conditions.
• Mentors and supports less experienced internal customers and team members when needed.

Qualifications :

Education & Knowledge Required

• Bachelors degree or equivalent work experience (required)
• A certifications (preferred but not required)

Experience / Skills / Abilities Required

• Experience supporting desktop and laptop hardware Windows Server Active Directory application and OS patching hardware and software break-fix and troubleshooting various internal applications and hardware.
• Technically proficient in application/component or system; may act as an internal consultant.
• Operating systems: Windows Systems with limited exposure to Linux environments
• Ability to create and document standards and procedures.
• Strong ability to analyze failures and prioritize resolution efforts.
• Ability to support users and systems in a fast-paced changing environment.
• Maintain a positive attitude in all situations.
• Flexibility to meet customer needs or project goals.
• Basic scripting knowledge (PowerShell or similar)
• Understanding of security best practices (patching endpoint protection least privilege)

Additional Information

• Ability to work 2nd Shift (2 pm to 10:30 pm); extended hours and on-call responsibilities are required. 
• To perform the duties of this job you will be required to be onsite.

Additional Information :

Salary range: $$66000 - $70000 Shift Differential $5000 Annually 

2nd Shift (2 pm to 10:30 pm). Extended hours and on-call responsibilities are required. 

Applications will be accepted until the posted deadline Tuesday June 30th 2026 or until a sufficient candidate pool has been identified

All team members are responsible for demonstrating the companys Core Values at all times and for using Performance Excellence principles to continuously improve effectiveness efficiency products and services.  This includes but is not limited to participating on improvement teams recommending and implementing improvement ideas and participating in training and other activities to keep up to date on processes information etc.

All team members are responsible for supporting and complying with internal and external audits to include providing information performing assigned tasks to ensure compliance and preparing and maintaining evidence that key duties identified as internal controls have been performed.

All team members are responsible for supporting and complying with safety and security policies to promote a healthy working environment.

Vericast offers a generous total rewards benefits package that includes medical dental and vision coverage 401K matching and flexible PTO. A wide variety of additional benefits like life insurance employee assistance and pet insurance are also available not to mention smart and friendly coworkers! 

At Vericast we dont just accept differences - we celebrate them we support them and we thrive on them for the benefit of our employees our clients and our  an Equal Opportunity employer Vericast considers applicants for all positions without regard to race color creed religion national origin or ancestry sex sexual orientation gender identity age disability genetic information veteran status or any other classifications protected by law. Applicants who have disabilities may request that accommodations be made in order to complete the selection process by contacting our Talent Acquisition team at  To review your rights under Equal Employment Opportunity please visit:  Work :

No

Employment Type :

Full-time