IT Statewide Infosec Analyst 1, 2 (Information Security Analyst, , InfoSec)

This position is within the Office of Technology Services (OTS) Information Security Team. This position receives direction and priority from the Director of Information Security Engineering and Architecture to monitor detect analyze and respond to cyber threats across the enterprise. This position is responsible for providing centralized security event triage incident response coordination and technical support across various computer systems applications and networks. The individual will utilize technical analytical and problem-resolution skills to investigate security alerts mitigate emerging threats and collaborate across technical support teams and state agencies to protect the States information assets.

• Overseeing the states capital construction program
• Working to provide state and federal grants for community development
• Development of the state budget
• Providing technology services
• Giving agencies guidance in the state purchasing and contracting process as they seek goods and services
• Administering a program that provides federal funds to help Louisiana residents recover from a series of devastating hurricanes

Four years of experience in information technology; OR

Six years of full-time work experience in any field plus two years of experience in information technology; OR

An associates degree in information technology plus two years of experience in information technology; OR

A bachelors degree plus two years of experience in information technology; OR

A bachelors degree with twenty-four semester hours in an information technology computer science engineering mathematics or business analytics field plus one year of experience in information technology; OR

A masters degree plus one year of experience in information technology.

EXPERIENCE SUBSTITUTION:
Every 30 semester hours earned from an accredited college or university will be credited as one year of experience towards the six years of full-time work experience in any field. The maximum substitution allowed is 120 semester hours which substitutes for a maximum of four years of experience in any field.

NOTE:
A certification in an approved area may be substituted for the education and/or experience requirements at the time of hire or promotion provided the appointment is made from a Certificate of Eligibles.

The official job specifications for this role as defined by the State Civil Service can be found here.

Job Duties:

Security Event Monitoring and Alert Response

• Monitor triage and investigate real-time security alerts generated through Palo Alto Networks Cortex XSIAM and CrowdStrike Falcon Complete platforms.

• Validate high-priority threat notifications evaluate context and execute initial containment protocols in accordance with enterprise incident response playbooks.

• Coordinate remediation workflows with the CrowdStrike Falcon Complete managed service team and relevant OTS technical verticals.

• Document investigation findings root cause analyses and response actions taken within the centralized security incident log.

• Assist in tuning detection logic correlation rules and automated response playbooks within Cortex XSIAM to reduce false positives.

Proxy Operations and Ticket Resolution

Monitor and manage the ServiceNow ticketing queue for proxy-related issues access requests and categorized URL reclassification tickets.

Troubleshoot and resolve web filtering issues SSL/TLS decryption exceptions and secure web gateway (SWG) connection anomalies for enterprise users.

Analyze user traffic patterns against acceptable use policies to identify policy violations unauthorized application usage or potential evasion attempts.

Maintain operational documentation and standard operating procedures (SOPs) for enterprise proxy management and ticket workflows.

Network Traffic Analysis and Threat Hunting

• Investigate suspicious internal and perimeter network traffic protocol anomalies and anomalous host behaviors using network telemetry and log sources.

• Perform proactive threat hunting using threat intelligence indicators (IoCs) and behavioral analytics to identify potential adversary activity (TTPs).

• Correlate disparate log sources (firewall DNS VPN authentication and endpoint logs) to reconstruct attack timelines and assess scope of impact.

• Escalate confirmed intrusions or advanced persistent threats (APTs) to senior incident response personnel and OTS leadership.

Identity Compromise Coordination and Remediation

• Monitor identity provider signals and behavioral analytics for indications of compromised user credentials impossible travel and unauthorized account modifications.

• Coordinate directly with the OTS Service Desk and identity teams to initiate account locks password resets session revocations and MFA step-up authentication for compromised users.

• Verify post-compromise cleanup actions ensuring persistent access mechanisms (e.g. malicious inbox forwarding rules unauthorized OAuth applications) are identified and purged.

• Advise agency points of contact and help desk personnel on best practices for user remediation and credential hygiene.

Additional Responsibilities

• Performs all other tasks special projects analysis studies and plans as directed by OTS Leadership

Position-Specific Details:

Louisiana is a State as a Model Employer for People with Disabilities.

How To Apply:

No Civil Service test scoreis required in order to be considered for this vacancy.

To apply for this vacancy click on the Apply link above and complete an electronic application which can be used for this vacancy as well as future job opportunities. Applicants are responsible for checking the status of their application to determine where they are in the recruitment process. Further status message information is located under the information section of the Current Job Opportunities page.

*Information to support your eligibility for this job title must be included in the application (i.e. relevant detailed experience/education). Resumeswill notbe accepted in lieu of completed education and experience sections on your application. Applications may be rejected if incomplete.

Applicants qualifying based on college training or receipt of a baccalaureate degree will be required to submit an official college transcript to verify credentials claimed prior to appointment. Please make every effort to attach a copy of your transcript to your application. The transcripts can be added as an attachment to your online application. The selected candidate will be required to submit original documentation upon hire.

A criminal history check may be conducted on all new hires as well as employees changing positions including promotions demotions details reassignments and transfers.
Also prospective employees may be subject to pre-employment drug testing.New hires will be subject to employment eligibility verification via the federal governments E-verify system.

For further information about this posting please contact:

Erica R. Gay
HR Specialist
Division of Administration/Office of Human Resources
Email: