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IT Specialist – Training
Job Location:
Job Location:
New York City, NY - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
18 July 2026 (30+ days ago)
Posted:
Application Deadline:
15 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
The New York City Department of Education (NYC DOE) seeks a qualified contractor to provide comprehensive project management business analysis application support testing training data management business intelligence and reporting services for its Special Education systems. The project supports the implementation and ongoing enhancement of the ATLAS platform modernization of Special Education applications development of regulatory and operational reports maintenance of enterprise data repositories user training and continuous operational support. The Contractor will provide a multidisciplinary team of technical and functional experts to ensure the successful delivery of system enhancements data integration reporting solutions quality assurance and end-user support while maintaining compliance with federal state and NYC DOE Special Education requirements.
The IT Specialist Training will support the NYC Department of Educations Special Education Systems by assisting in the development delivery and continuous improvement of training programs for the ATLAS SESIS and related Special Education applications. The specialist will collaborate with DOE stakeholders and the application training team to design engaging learning materials deliver instructor-led and virtual training evaluate training effectiveness and enhance user proficiency to ensure successful adoption of system enhancements and compliance with Special Education processes.
RESPONSIBILITIES
REQUIRED SKILLS & QUALIFICATIONS
TECHNICAL SKILLS
PREFERRED QUALIFICATIONS
The IT Specialist Training will support the NYC Department of Educations Special Education Systems by assisting in the development delivery and continuous improvement of training programs for the ATLAS SESIS and related Special Education applications. The specialist will collaborate with DOE stakeholders and the application training team to design engaging learning materials deliver instructor-led and virtual training evaluate training effectiveness and enhance user proficiency to ensure successful adoption of system enhancements and compliance with Special Education processes.
RESPONSIBILITIES
- Assist the existing application training team in developing maintaining and implementing the Special Education Systems training strategy.
- Design develop and update instructor-led virtual and self-paced training materials for Special Education applications.
- Identify training needs and recommend professional development opportunities based on system enhancements and user feedback.
- Deliver classroom virtual and webinar-based training sessions for DOE staff and end users.
- Develop user guides quick reference guides job aids presentations videos and e-learning modules.
- Evaluate training effectiveness through assessments surveys and performance metrics and recommend improvements.
- Collaborate with business analysts project managers and technical teams to ensure training materials accurately reflect system functionality and business processes.
- Support user adoption initiatives and ongoing knowledge transfer activities.
- Maintain training documentation and learning management content.
- Provide post-training support and assist users in effectively utilizing Special Education systems.
- Participate in User Acceptance Testing (UAT) to understand new functionality prior to training delivery.
- Ensure all training materials comply with DOE standards accessibility requirements and project documentation guidelines.
REQUIRED SKILLS & QUALIFICATIONS
- Bachelors degree in Information Technology Education Instructional Design Training or a related field.
- Minimum 5 years of experience developing and delivering technical training for enterprise applications.
- Experience creating instructor-led virtual and e-learning training programs.
- Strong instructional design presentation facilitation and communication skills.
- Experience supporting software implementation or system modernization projects.
- Ability to collaborate effectively with technical teams business stakeholders and end users.
- Experience evaluating training effectiveness and recommending continuous improvements.
TECHNICAL SKILLS
- Adobe Captivate Adobe Connect Adobe Creative Cloud
- Microsoft Word Microsoft Excel Microsoft PowerPoint Microsoft Outlook
- SnagIt HP Quality Center (HPQC)
PREFERRED QUALIFICATIONS
- Experience supporting K12 education or government agencies.
- Experience with Special Education systems such as SESIS or ATLAS.
- Familiarity with Learning Management Systems (LMS).
- Knowledge of accessibility standards and adult learning principles.
- Experience developing multimedia training content webinars and instructional videos.
If you are interested in getting more information about this opportunity please contact Irina Rozenbergat your earliest convenience.
At Ariel Partners we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions so when they have their biggest challenges we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers our people and our partners; Courage to take on difficult challenges accept new ideas and accept incremental failure; and the constant pursuit of Excellence.
Ariel Partners is an Equal Opportunity Employer in accordance with federal state and local laws.
At Ariel Partners we solve the most difficult problems that inhibit technology from enabling our customers to achieve their goals. Our vision is to be recognized by our stakeholders as an elite provider of IT solutions so when they have their biggest challenges we are on their short list. We are looking for team members who share our values of: Integrity to do the right thing even when it hurts; Commitment to the long-term success and happiness of our customers our people and our partners; Courage to take on difficult challenges accept new ideas and accept incremental failure; and the constant pursuit of Excellence.
Ariel Partners is an Equal Opportunity Employer in accordance with federal state and local laws.
Required Experience:
IC
About Company
Ariel Partners is an IT software consulting firm with experience executing some of the largest and most difficult technology projects.
