Job Title:IT Specialist Location: Pomona CA (In-office) Position Type:Full-time Vacancy Status:This position is vacant AI Disclosure in Hiring:We use artificial intelligence to screen assess and select applicants
Job Summary
The IT Specialist supports the day-to-day operation maintenance and improvement of Bimedas information technology environment. This role focuses on providing reliable technical support maintaining IT systems and infrastructure and assisting with IT projects to ensure business continuity and efficient service delivery.
Role Specific Requirements
Provide technical support for IT infrastructure systems and end users.
Troubleshoot and resolve hardware software and network issues.
Administer and maintain server network and cloud environments with oversight from senior IT staff.
Monitor analyze and resolve system performance issues; escalate complex or unresolved issues to senior staff.
Support implementation of IT upgrades patches and system changes.
Assist with cybersecurity controls endpoint protection and access management.
Maintain accurate documentation of systems procedures and support activities.
Respond to service desk tickets within defined service levels.
Collaborate with cross-functional teams to support business operations.
Serve as a point of escalation for issues beyond the scope of Level 1 staff and drive issues to resolution.
Please note that this job description is not exhaustive and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve.
Competencies Required for the Role
EFFECTIVE COMMUNICATION - Is the ability to convey information to another effectively and efficiently to listen help facilitate sharing of information between people. It is about understanding the emotional intention behind the information. The ability to express oneself clearly in conversations confirm understanding communicate using data and facts whilst adapting to ones audience. Exhibit willingness to listen and show respect for oneself and others in interactions with others. Express oneself clearly in verbal and business writing. FOSTERING COLLABORATION/TEAMWORK- is the ability to work jointly with others or together especially in an intellectual endeavor; the ability and desire to work cooperatively with others on a team; as a team leader the ability to demonstrate interest skill and success in getting groups to learn to work together. Builds partnerships for global performance. Respects others. ACCOUNTABILITY/EXECUTION A willingness to accept responsibility or to account for ones actions. Accountability is when an individual or a department experiences consequences for their performance or actions. PROBLEM-SOLVING Is the ability to find solutions to complex problems quickly; know how to identify problems and strengths; good analytical skills. PLANNING is the process of thinking about and organizing the activities required to achieve a desired goal.
Required:
Associates or bachelors degree in Information Technology or related field or equivalent experience.
35 years of IT support or systems administration experience.
Experience supporting users in a business or manufacturing environment preferred.
Working knowledge of Windows environments networks and common enterprise tools.
Ability to manage multiple tasks and priorities.
Hands-on knowledge of VMWare Virtualization platform Window and Linux Server administration Active Directory Administration and M365/Azure administration.
Compensation & Benefits
Health Insurance (medical dental vision)
401(k) plan for retirement savings
Paid time off (vacation sick leave holidays)
Life insurance
Employee assistance program
About Bimeda
Bimeda is a leading global innovator manufacturer and marketer of veterinary pharmaceuticals and animal health products and has over half a centurys experience in providing science-driven solutions to optimize the health wellbeing and productivity of the worlds animals.
Bimedas global innovation program sees eight state-of-the art R&D centers across four continents collaborate on an enviable product development pipeline which anticipates the ever-evolving needs of the animal health industry.
Bimedas nine manufacturing facilities across seven countries allow the company to manufacture a broad range of preventative curative and nutritional products including sterile injectables vaccinations nutritional boluses feed additives tablets water-soluble powders pastes and non-sterile liquids.
Globally the company focuses on the development manufacture and commercialization of quality Bimeda-branded products while also being the partner of choice for contract manufacturing and R&D services for prominent companies within the animal health industry.
Job Title:IT SpecialistLocation: Pomona CA (In-office)Position Type:Full-timeVacancy Status:This position is vacantAI Disclosure in Hiring:We use artificial intelligence to screen assess and select applicantsJob SummaryThe IT Specialist supports the day-to-day operation maintenance and improvement o...
Job Title:IT Specialist Location: Pomona CA (In-office) Position Type:Full-time Vacancy Status:This position is vacant AI Disclosure in Hiring:We use artificial intelligence to screen assess and select applicants
Job Summary
The IT Specialist supports the day-to-day operation maintenance and improvement of Bimedas information technology environment. This role focuses on providing reliable technical support maintaining IT systems and infrastructure and assisting with IT projects to ensure business continuity and efficient service delivery.
Role Specific Requirements
Provide technical support for IT infrastructure systems and end users.
Troubleshoot and resolve hardware software and network issues.
Administer and maintain server network and cloud environments with oversight from senior IT staff.
Monitor analyze and resolve system performance issues; escalate complex or unresolved issues to senior staff.
Support implementation of IT upgrades patches and system changes.
Assist with cybersecurity controls endpoint protection and access management.
Maintain accurate documentation of systems procedures and support activities.
Respond to service desk tickets within defined service levels.
Collaborate with cross-functional teams to support business operations.
Serve as a point of escalation for issues beyond the scope of Level 1 staff and drive issues to resolution.
Please note that this job description is not exhaustive and the role holder may be required to undertake other relevant duties commensurate with the grading of the post. Activities may be subject to amendment over time as the role develops and/or priorities and requirements evolve.
Competencies Required for the Role
EFFECTIVE COMMUNICATION - Is the ability to convey information to another effectively and efficiently to listen help facilitate sharing of information between people. It is about understanding the emotional intention behind the information. The ability to express oneself clearly in conversations confirm understanding communicate using data and facts whilst adapting to ones audience. Exhibit willingness to listen and show respect for oneself and others in interactions with others. Express oneself clearly in verbal and business writing. FOSTERING COLLABORATION/TEAMWORK- is the ability to work jointly with others or together especially in an intellectual endeavor; the ability and desire to work cooperatively with others on a team; as a team leader the ability to demonstrate interest skill and success in getting groups to learn to work together. Builds partnerships for global performance. Respects others. ACCOUNTABILITY/EXECUTION A willingness to accept responsibility or to account for ones actions. Accountability is when an individual or a department experiences consequences for their performance or actions. PROBLEM-SOLVING Is the ability to find solutions to complex problems quickly; know how to identify problems and strengths; good analytical skills. PLANNING is the process of thinking about and organizing the activities required to achieve a desired goal.
Required:
Associates or bachelors degree in Information Technology or related field or equivalent experience.
35 years of IT support or systems administration experience.
Experience supporting users in a business or manufacturing environment preferred.
Working knowledge of Windows environments networks and common enterprise tools.
Ability to manage multiple tasks and priorities.
Hands-on knowledge of VMWare Virtualization platform Window and Linux Server administration Active Directory Administration and M365/Azure administration.
Compensation & Benefits
Health Insurance (medical dental vision)
401(k) plan for retirement savings
Paid time off (vacation sick leave holidays)
Life insurance
Employee assistance program
About Bimeda
Bimeda is a leading global innovator manufacturer and marketer of veterinary pharmaceuticals and animal health products and has over half a centurys experience in providing science-driven solutions to optimize the health wellbeing and productivity of the worlds animals.
Bimedas global innovation program sees eight state-of-the art R&D centers across four continents collaborate on an enviable product development pipeline which anticipates the ever-evolving needs of the animal health industry.
Bimedas nine manufacturing facilities across seven countries allow the company to manufacture a broad range of preventative curative and nutritional products including sterile injectables vaccinations nutritional boluses feed additives tablets water-soluble powders pastes and non-sterile liquids.
Globally the company focuses on the development manufacture and commercialization of quality Bimeda-branded products while also being the partner of choice for contract manufacturing and R&D services for prominent companies within the animal health industry.
Job Location:
Yearly Salary:
Posted on:
Vacancies:
