IT Specialist

Applewood Plumbing Heating & Electric once again ranks as one of the Denver Posts Top Workplaces! Having been honored 12 times with the Top Workplace designation Applewood is the premier residential service company in Denver. We are honored to have been recognized through survey results from our own employees in the areas of employee appreciation leadership values ethics pay benefits and more.

Applewood is seeking talented and ambitious candidates to join our team as an IT Specialist. This is your opportunity to grow your skills with an established company that is expanding the use of technology to enhance the customer experience and improve company results. As part of our recent companywide Field Service Manager Software (FMS) and Customer Relationship Management (CRM) upgrade to ServiceTitan you will help us maximize efficiencies and ensure we fully leverage this new technology. You will also assess and coordinate issues requiring escalation to (or support from) our managed IT service provider for resolution.

The Amazing Benefits We Offer:
Hourly compensation: $24.60 - $36.50 per hour
Professional office environment located in the Highlands neighborhood of Denver offering a central location surrounded by trendy restaurants beautiful parks and numerous options for breaks and after-work activities
100% paid medical premiums for you AND your family!
401K Plan with company match
Tuition reimbursement up to $5250 annually
Dental & vision Insurance
Life & disability insurance
Paid holidays and vacations
Health & wellness program
Amazing employee appreciation events
Paid training & on-going training to help you SUCCEED

The Responsibilities:

Reporting to the Manager of Business Support Services you will apply your technical knowledge to promptly and efficiently resolve computer issues and assist with various IT projects and tasks.
Responsibilities include:
Researching technology issues to understand and resolve them and explain solutions in an easy-to-understand manner
In-house software maintenance (O365 Admin) and support
Mobile Device Management (MDM) including iPhone/iPad set-up and maintenance
Troubleshooting CRM (ServiceTitan) problems and errors
Performing onboarding and offboarding procedures
Providing phone system and network support
Ensuring quick and effective response times to resolve requests

You are a problem solver initiative-taker and knowledgeable personable resource for our end usersmany of whom have limited experience with technology and need additional guidance.

This is a full-time on-site position. At times you will need to dial-in (during off-hours) to troubleshoot and fix issues.

Other duties include but are not limited to:

Organizing cable and wiring
Managing the setup of workstations in different locations (which may require crawling into small spaces)
Assisting the Manager of Business Support Services with non-IT-related activities and tasks for office and building support.

The Right Candidate Will Meet the Following Requirements:

Have an associates degree and have (or be pursuing) a bachelors degree from an accredited college/university in business management information systems computer science or another technology related-field. However candidates with real world and on-the-job experience will also be considered.
Excellent communication organization attention to detail and time management skills
A strong sense of teamwork ability to multi-task and a strong work ethic
Must be able to pass a drug screening
CompTIA or other industry certifications (preferred but not required)
Full-time on-site position M-F 6:00 A.M. to 2:30 P.M.

Remember the best time to find a GREAT job is when you have a good job!

Why Wait Dont Wait. . . Apply Today!

Please give us a call at or email us at

Required Experience:

Senior IC