IT SPECIALIST

Job Title: IT Specialist

Job Type: (Remote)

The IT Specialist Systems Administration is responsible for the administration maintenance monitoring security and troubleshooting of the organizations IT systems and infrastructure. This position ensures that servers operating systems applications user accounts and related technologies remain secure reliable available and properly maintained.

The IT Specialist works closely with network administrators cybersecurity teams help desk personnel application teams vendors and business users to maintain stable IT operations and support technology initiatives.

• Install configure maintain and troubleshoot servers operating systems and enterprise IT infrastructure.

• Administer Windows and Linux server environments.

• Manage and maintain physical virtual and cloud-based systems.

• Monitor system availability performance capacity and resource utilization.

• Troubleshoot server operating system application and infrastructure-related issues.

• Manage user accounts groups permissions and access controls using Active Directory and/or Microsoft Entra ID.

• Administer Group Policy organizational units authentication and access management.

• Install and maintain operating system updates security patches drivers and software.

• Monitor system logs alerts and performance metrics to identify potential issues.

• Manage and maintain virtualization platforms such as VMware Hyper-V or similar technologies.

• Support cloud infrastructure and services in platforms such as Microsoft Azure AWS or Google Cloud.

• Maintain system backups and assist with disaster recovery and business continuity procedures.

• Test backup and recovery processes and document recovery procedures.

• Assist with server migrations upgrades system implementations and infrastructure projects.

• Configure and maintain enterprise applications and system services as assigned.

• Monitor system capacity and recommend infrastructure improvements when required.

• Maintain accurate system documentation configuration records asset inventories and operating procedures.

• Implement and maintain system security controls in coordination with cybersecurity teams.

• Investigate system security alerts and assist with remediation of vulnerabilities.

• Support endpoint management software deployment and device configuration when required.

• Manage system certificates service accounts scheduled tasks and system integrations.

• Participate in IT incident problem and change management processes.

• Document incidents troubleshooting activities system changes and resolutions.

• Provide technical support and escalation assistance to help desk and desktop support teams.

• Coordinate with vendors and service providers to resolve infrastructure and system issues.

• Develop and maintain scripts or automation tools to improve system administration efficiency.

• Ensure systems comply with organizational IT policies security standards and applicable requirements.

• Associate or bachelors degree in Information Technology Computer Science Information Systems or a related field.

• 25 years of experience in systems administration infrastructure support or a related IT role.

• Strong knowledge of Windows and/or Linux operating systems.

• Experience with Active Directory Microsoft Entra ID Group Policy DNS DHCP and authentication services.

• Experience with server administration virtualization and system monitoring.

• Knowledge of networking fundamentals and troubleshooting.

• Experience with backup recovery patch management and system maintenance.

• Strong troubleshooting analytical and problem-solving skills.

• Experience with IT service management and ticketing systems.

• Excellent communication and technical documentation skills.

• Microsoft certifications such as Azure Administrator Associate or related certifications.

• CompTIA Server Network or Security certifications.

• VMware VCP or other virtualization certification.

• Linux certifications such as Linux or RHCSA.

• Experience with AWS Microsoft Azure or Google Cloud.

• Experience with PowerShell Bash or Python scripting.

• Experience with Microsoft Intune MECM/SCCM or other endpoint management platforms.

• Experience with monitoring tools such as SolarWinds PRTG Datadog or similar platforms.

• Knowledge of cybersecurity vulnerability management and endpoint security.

• ITIL Foundation certification.

• Experience with infrastructure automation and configuration management tools.

• Systems Administration

• Windows Server

• Linux Administration

• Active Directory / Entra ID

• Group Policy

• Server Management

• Virtualization

• VMware / Hyper-V

• Cloud Infrastructure

• Microsoft Azure / AWS

• DNS / DHCP

• Backup & Disaster Recovery

• Patch Management

• System Monitoring

• Performance Management

• PowerShell / Bash / Python

• Endpoint Management

• Security & Access Management

• Incident Management

• Change Management

• Technical Documentation

• Systems Administration: Ability to maintain reliable secure and highly available IT systems and infrastructure.

• Technical Troubleshooting: Ability to diagnose and resolve complex operating system server application and infrastructure issues.

• Security Awareness: Ability to implement system security controls manage access and support vulnerability remediation.

• Problem Solving: Ability to investigate technical problems and identify effective long-term solutions.

• System Monitoring: Ability to proactively monitor system performance capacity and availability.

• Automation: Ability to use scripting and automation to improve system administration efficiency and reduce repetitive tasks.

• Disaster Recovery: Ability to support backup recovery business continuity and system restoration procedures.

• Documentation: Ability to maintain accurate technical documentation system configurations procedures and records.

• Communication: Ability to communicate technical information effectively with IT teams vendors management and end users.