IT Solutions Architect (Outage Management)

About This Position

This position is responsible for defining and designing architecture that drives the City towards targeted outcomes by leveraging existing and innovative technology to enable the Citys future-state business capabilities and business models. This position aligns IT and enterprise strategy maintains business capability models to reflect new or improved processes or IT systems creates common standards to ensure integrity of the models and influences enterprise strategy.

• Essential duties and functions pursuant to the Americans with Disabilities Act may include the following. Other related duties may be assigned.

• Promotes digital business initiatives and identifies potential impact on the Citys critical financial metrics and economic architectures.

• Supports business and technology innovation that drives the Citys objectives.

• Engages key business stakeholders and product managers to facilitate both strategy and innovation planning.

• Collaborates with stakeholders involved in digital strategy and digital innovation to develop an IT investment roadmap.

• Creates deliverables that illustrate how to strategically move the business forward.

• Works with enterprise architects and key organizational stakeholders to define a strategic plan for leveraging integrated architecture as part of the enterprise architecture.

• Participates in enterprise strategy development including environmental analysis opportunity identification value cases and business innovation portfolio development.

• Provides strategic consultation to product managers in defining or designing business capabilities processes functions and organizational structures as well as in researching identifying and internally marketing selling and enabling technologies based on business and end-user requirements.

• Participates in enterprise architecture development including business architecture information architecture application portfolio and technical architecture and champions the balance of flexibility and risk.

• Facilitates agreement on organizational work models and processes to meet business requirements.

• Seeks ways to apply new technology to and reuse existing technology for business processes.

• Researches and provides information on technical trends and competitors practices relevant to assigned products and value streams.

May provide leadership work assignments evaluation training and guidance to others.

Must possess required knowledge skills abilities and experience and be able to explain and demonstrate with or without reasonable accommodations that the essential functions of the job can be performed.

• Knowledge of business architecture tools and techniques including strategy on a page strategic planning business model canvas disruptions and trends balance scorecard economical modeling risks and interdependencies process models business capability modeling ecosystems modeling customer and user profiling journey maps and human-centric design.
• Knowledge and understanding of different types of business and operating models (existing new emerging and hybrid).
• Knowledge of existing new and emerging technologies and being able to practically incorporate them into new business designs and business models.
• Knowledge of architecture methodologies (e.g. SABSA Zachman TOGAF) and modeling languages (such as UML and ArchiMate).
• Knowledge in all aspects of designing and constructing business processes functions and organizational structures.
• Knowledge of facilitation and organization change management.
• Skill in analytical and conceptual skills and proven ability to create original concepts and theories for a variety of projects.
• Knowledge of finance accounting valuation and metrics development.
• Skill in statistical and information analysis.
• Skill in financial analysis architecture evaluation solutions delivery orchestration project management road mapping risk management interdependency management agile methodologies information security cloud computing infrastructure data architecture skills.
• Ability to be organizationally savvy understanding of the political climate of the City and how to navigate obstacles and politics.
• Ability to apply multiple technical solutions to enable future-state business capabilities that in turn drive targeted business outcomes.
• Ability to communicate influence and persuade both business and IT leaders as well as peers.
• Ability to adapt to rapidly changing technology and apply it to business needs.
• Ability to establish and maintain a high level of customer trust and confidence.
• Ability to work effectively in a team environment and lead cross-functional teams with the proven ability to work effectively with diverse stakeholders.
• Ability to leverage intellectual curiosity to inform solutions and innovate.
• Ability to take responsibility for personal growth and acquire strategies for gaining new knowledge behaviors and skills.
• Ability to adhere to required compliance to all change management policies and procedures.
• Ability to adhere to required compliance to all information security policies and procedures.

• Graduation with a Bachelors degree from an accredited college or university with major course work in a field related to the job plus four (4) years of experience in a related field.

• Experience may substitute for education for up to four (4) years.

• Graduation with a Masters degree from an accredited college or university in a related field may substitute for two (2) years of experience.

• Experience with lifecycle management and support of highly integrated 24x7x365 critical enterprise applications and customer-facing technologies.

• Experience with supporting internal customers on customer-facing enterprise-level technologies; working with vendors to support and enhance cloud/hosted solutions.

• Demonstrated understanding of enterprise technology stacks and the ability to interpret and explain high level architecture diagrams to all levels of the organization.

• Experience documenting and communicating technologies processes and procedures (and demonstrating compliance therewith) including access management vulnerability management risk assessment incident response business continuity and disaster recovery.

Working with Austin Energy provides a number of health and welfare benefits such as low-cost medical dental vision paid leave time a highly competitive retirement plan career development opportunities and more. Please click HERE for more information.

The role of this position is to provide lifecycle management and 247x365 support of highly complex highly available enterprise-wide applications and customer-facing applications and integrations; to apply expert skills and knowledge of relevant/related technologies and business operations; and to contribute to projects and ongoing operations.

Work Location:

• Austin Energy Headquarters 4815 Mueller Blvd. Austin Texas 78723

• Monday - Friday 8:00 a.m. - 5:00 p.m. activity - Flexible 40 Hour Work Week.

• Telework opportunities may be available after an initial training period.

• Work schedules are implemented to meet the requirements of the department and are subject to change based on business needs.

Work Schedule:

This position has been designated as a Critical Employee position. Critical Employees are considered necessary and vital and supports activities that impact City or department operations. This work can be done while at a designated work site or while working at an alternate work location. Critical employees who are able to work at an alternative work location are required to do so. Schedules may be modified and employees may be reassigned to another area during extraordinary situations or emergency conditions to provide essential services.

Salary:

$85120.00 - $109400.00 annually depending on qualifications and experience.

Employment Application:

The City of Austin employment application is an official document; incomplete applications will not be considered. Please be sure to detail on the application all current and previous employment that you wish to be considered as part of your qualifications.

The Employment Record should be complete with job titles employment dates job duties functions and responsibilities for each position held. Starting salary will be based on overall relevant experience from your application.

Résumés will not be accepted and statements such as see résumé will not be accepted. You may use N/A for fields that are not applicable.

Please note that Austin Energy may close the job posting at any time after 7 days from the date of the initial advertisement. Once the job posting has closed applications cannot be changed.

Assessments:

Your skill level in some of the competency areas for this job may be assessed through skills testing.

If you are selected as a top candidate:

• Verification of your education (which may include high school graduation orGED undergraduate and/or graduate degrees) will be required. You must provide proof of education from an accreditedorganization/institution.

• If you are identified as a top candidate and are in the military or a veteran you will need to provide a copy of your DD-214 prior to confirming a start date.

• This position requires a criminal background investigation.

Fair Labor Standards Act:

• This position is classified asEXEMPT(Salaried). Exempt employees are not eligible for overtime compensation.

Travel:
If you are selected for this position and meet theDriver Safety Standardsin the City of AustinDriver Safety Programyou may drive when necessary to multiple locations as part of your regular job duties. Otherwise you are responsible for getting to and from these locations.

Important Note to Applicants:
Please be aware that the Job Posting Close Date reflects the final day to apply but the posting will close at 11:59 PM the day before the date listed. All application steps including attachments and submission must be fully completed before that time.

We also recommend that you save or print a copy of the job posting for your records. Once a posting has closed it will no longer be viewable in the system.

A valid work authorization that does not require sponsorship of a visa for employment authorization in the U.S. is required for this position.

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• Make a Difference: Join a team driving meaningful change in one of the fastest-growing cities in the nation.

• Value and Innovation: Work in an environment where employees are valued and innovation thrives.

• Competitive Benefits: Enjoy a comprehensive compensation package that includes generous leave work-life balance programs and extensive benefits.

• Retirement Security: Plan for the future with the City of Austin Employees Retirement System.

• Sustainable Transportation Options: Commute easily with access to public transit and bike-friendly infrastructure.

• Focus on Wellness: Stay healthy through wellness programs on-site fitness centers and mental health support.

• Career Growth: Advance your skills and expertise with professional development and leadership opportunities.

• Modern Workspaces: Work in innovative and sustainable environments that foster collaboration and inspiration.

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EEO Statement for City of Austin:

The City of Austin will not discriminate against any applicant or employee based on race creed color national origin sex gender identity age religion veteran status disability or sexual addition the City will not discriminate in employment decisions on the basis of an individuals AIDS AIDS Related Complex or HIV status; nor will the City discriminate against individuals who are perceived to be at risk of HIV infection or who associate with individuals who are believed to be at risk.

City of Austin is committed to compliance with the Americans with Disabilities Act. If you require reasonable accommodation during the application process or have a question regarding an essential job function please call or Texas Relay by dialing 7-1-1.