IT Senior Systems Analyst

Lifes BETTER with you on our team!

Better Buzz Coffee is growing! Join the team and help create a BUZZ that is felt seen heard & remembered. We inspire our guests to rise early dream big & have fun!

We currently hiring for a newly created position for a Senior Systems Analyst for our Information Technology Department!

We are always pushing forward growing & improving to ensure we are the absolute best we can bee for our guests & teams!

What are you waiting for Visit our website to learn more about Better Buzz Coffee and apply to join the team!

Reporting to the Vice President of Information Technology the Senior Systems Analyst will translate our business needs into system requirments and keep our platforms in good working order. This position will oversee the systems that run our operations and help scale our growing business.

The pay range is $105000 - $130000 per year.

This position is office based with occasional travel to store locations as needed. This position has a home base in the UTC area of San Diego CA.

PERKS OF WORKING AT BETTER BUZZ:

-Work with an amazing team of coffee enthusiasts

-Work with a growing brand

-Medical Dental Vision Life Insurance and more & 401K with a match

-10 Days Paid Time Off

-Gather document and translate business requirements into clear system specifications and functional designs.
-Configure administer and support core platforms and the interfaces between them including menu/item data labor and sales exports GL feeds and employee data sync.
-Lead system testing and user acceptance testing (UAT) for upgrades patches and new rollouts.
-Troubleshoot escalated system issues from stores and HQ; drive root-cause analysis and resolution.
-Partner with the IT Manager and vendors on system upgrades data migrations and new store technology setup.
-Lead system readiness for new store openings and remodels: system builds item and pricing setup validation and day-one support.
-Maintain system documentation process maps and data-integrity standards across integrated platforms.
-Build reports dashboards and queries that support Operations Finance and People teams.
-Participate in after-hours and weekend support coverage for critical issues affecting store operations.
-Support security and compliance requirements across in-scope systems including PCI DSS access reviews and least-privilege user provisioning.

REQUIRED
-5 years of experience as a systems or business analyst ideally supporting multi-site retail or restaurant operations.
-Strong working knowledge of POS inventory or HRIS/payroll systems and their integrations.
-Proven experience gathering requirements writing functional specifications and leading UAT.
-Strong SQL reporting and data-analysis skills.

PREFERRED QUALIFICATIONS
-Bachelors degree in information systems computer science or a related field (or equivalent experience).
-Business analysis certification (e.g. CBAP CCBA) or retail/restaurant systems experience.

About Better Buzz

Founded in 2002 by two college students with a dream and a coffee cart Better Buzz has grown into a thriving community with locations across California Nevada Arizona and soon Florida. We roast our own organic fair trade and rainforest-certified coffee weekly!

Were serious about quality connection and having a blast while doing it. At Better Buzz youre not just making coffee youre making peoples day.

Better Buzz encourages you to be bold and authentically you! We are proud to be an equal opportunity employer that celebrates the unique differences of our diverse team. We welcome individuals from all backgrounds and consider every qualified applicant without regard to race color religion sex sexual orientation gender identity age national origin disability veteran status or any other protected class. Better Buzz is also committed to offering reasonable accommodation to qualified job applicants with disabilities. If you need assistance or an accommodation please contact us at