IT Project Manager

Fluke is seeking an experienced IT Project Manager to lead complex high-visibility technology initiatives across our Commercial IT portfolio. This role drives execution across CRM digital experience web platforms eCommerce customer portals DAM PIM and channel enablement solutions that directly support business growth customer engagement operational efficiency and digital transformation.

This is an execution-focused delivery leadership role not a project coordinator position. The successful candidate will bring structure to ambiguity align cross-functional stakeholders remove roadblocks manage risks and dependencies and ensure teams consistently deliver against business commitments.

The ideal candidate is equally comfortable communicating with executive leadership facilitating discussions with business stakeholders and partnering directly with technical teams to drive delivery from concept through deployment.

You will partner with business leaders product owners architects developers QA teams and external partners to bring strategic initiatives from concept to deployment while driving accountability transparency business value realization and measurable outcomes.

Why This Role Matters

Commercial Technology plays a critical role in how Fluke engages customers enables partners and supports growth. This position helps drive the successful delivery of the platforms integrations and digital experiences that power customer engagement revenue generation digital commerce and commercial operations worldwide.

The projects delivered through this role directly influence how customers interact with Fluke how teams operate and how the business continues to modernize and scale its technology capabilities globally.

What Youll Do Lead Delivery Execution

• Own end-to-end project delivery from intake and planning through deployment adoption and project closeout.
• Lead multiple concurrent Commercial IT initiatives across CRM web eCommerce customer portals digital asset management digital marketing and channel enablement platforms.
• Lead cross-functional project teams consisting of business stakeholders product owners developers architects QA resources vendors and implementation partners.
• Develop and manage project plans milestones schedules budgets resource forecasts dependencies and risk mitigation plans.
• Drive project execution while proactively identifying and resolving obstacles that may impact delivery.
• Ensure projects are delivered on time within scope and aligned to business objectives.
• Hold teams accountable for achieving project objectives commitments deliverables and measurable business outcomes.
• Establish clear ownership accountability and decision-making frameworks to keep initiatives moving forward.

Align Stakeholders and Drive Decisions

• Partner with business leaders to translate strategic objectives into actionable delivery plans.
• Partner with Product Owners and business stakeholders to evaluate scope estimate and prioritize incoming project requests.
• Facilitate cross-functional collaboration across business teams product owners developers architects QA resources and external partners.
• Lead decision-making discussions manage escalations and communicate tradeoffs risks dependencies and recommendations.
• Ensure alignment on scope priorities timelines success criteria and expected business outcomes.
• Build trusted relationships with stakeholders at all levels of the organization.
• Drive alignment between strategic goals project execution and value realization objectives.

Drive Governance and Communication

• Deliver clear concise executive-level communications on project status accomplishments risks decisions and next steps.
• Maintain transparency across all phases of project execution through effective stakeholder engagement and reporting.
• Support portfolio planning project prioritization intake governance and resource management activities across Commercial IT.
• Foster a culture of accountability collaboration continuous improvement and delivery excellence.
• Provide leadership with accurate project visibility to support informed decision-making.

Manage Financial and Delivery Performance

• Track project financials timelines resource utilization and delivery commitments.
• Monitor and manage project health ensuring issues are addressed before impacting business outcomes.
• Partner with leadership to balance competing priorities and optimize resource allocation across initiatives.
• Contribute to project governance processes delivery standards and portfolio management best practices.
• Support annual planning budgeting forecasting capital planning and project intake activities.
• Understand and manage dependencies across multiple initiatives and help optimize delivery across the broader Commercial IT portfolio.

Drive Adoption and Change Management

• Partner with business stakeholders to support organizational readiness user adoption training and change management activities.
• Ensure business teams are prepared for solution deployment and ongoing adoption.
• Monitor adoption success and work with stakeholders to address barriers to adoption and value realization.
• Support transition planning to operational teams following implementation.

Manage Vendors and Delivery Partners

• Manage relationships with implementation partners consulting organizations and technology vendors to ensure successful delivery.
• Monitor partner performance deliverables timelines budgets and contractual commitments.
• Coordinate external resources and ensure alignment with Fluke delivery standards and business objectives.

What Were Looking For

• 5 years of experience leading complex IT projects and business technology initiatives.
• Proven success managing enterprise projects involving custom development SaaS platforms packaged software implementations system integrations and third-party vendors.
• Experience leading globally distributed business and technical teams.
• Strong stakeholder management facilitation negotiation and executive communication skills.
• Strong executive presence with the ability to communicate project health risks tradeoffs mitigation strategies and recommendations to senior leaders and executive stakeholders.
• Demonstrated ability to manage project scope budgets timelines resources risks dependencies vendors and escalations.
• Proven ability to influence without direct authority and drive accountability across cross-functional teams.
• Strong organizational skills with the ability to lead multiple concurrent projects in a fast-paced environment.
• Practical understanding of project management methodologies including PMI principles Agile delivery Waterfall and hybrid delivery models.
• Experience utilizing project and portfolio management tools such as Smartsheet Microsoft Project Jira Azure DevOps or similar platforms.
• Bachelors degree in Information Technology Business Engineering or a related discipline or equivalent experience.

Preferred Qualifications

• PMP PMI-ACP Certified Scrum Master (CSM) or equivalent project management certification.
• Experience supporting customer-facing technology ecosystems including CRM Microsoft Dynamics 365 Salesforce customer portals web platforms DAM PIM channel enablement digital marketing or eCommerce solutions.
• Experience leading projects involving data migration platform modernization cloud technologies digital transformation or customer-facing technology initiatives.
• Experience working within complex matrixed global organizations and managing third-party vendors and consulting partners.
• Experience supporting Commercial Sales Marketing Service Customer Experience or Digital Commerce functions.
• Experience delivering initiatives with measurable business outcomes related to revenue growth customer experience operational efficiency or digital transformation.

Success in This Role

Successful candidates will:

• Deliver projects with predictable execution strong stakeholder confidence and clear business value.
• Consistently achieve committed scope schedule budget and quality objectives.
• Build alignment across business and technology teams to accelerate decision-making and delivery.
• Proactively manage risks dependencies and competing priorities across a complex portfolio.
• Enable measurable improvements in customer experience operational efficiency revenue enablement and digital transformation.

Why Fluke

At Fluke technology is a critical enabler of growth innovation and customer success. As an IT Project Manager you will lead initiatives that directly influence how customers engage with our products how partners interact with our business and how teams deliver value worldwide.

You will work alongside talented business and technology professionals gain exposure to strategic initiatives across the Commercial organization and have the opportunity to drive meaningful transformation across CRM web customer experience eCommerce channel enablement and digital platforms.

The work you lead will directly support key business priorities improve customer experiences enable revenue growth strengthen operational efficiency and modernize the technology foundation that powers Flukes future.

This role offers significant visibility across business and IT leadership and the opportunity to lead initiatives that shape the future of Commercial Technology.

If you are passionate about execution collaboration accountability and delivering measurable business impact through technology wed like to hear from you.

Join Fluke and help shape the future of Commercial Technology.