IT Project Engineer

Position OverviewThis role is a critical hands-on technical resource on our Service Delivery team bridging the gap between our frontline support and our senior engineering staff. The Client Systems Project Engineer is responsible for the full lifecycle management of our end-user computing environment including desktops laptops and mobile devices. This individual will serve as a primary point of contact for complex technical escalations and will have a heavy responsibility for the technical planning and integration of new business acquisitions. The role is critical to ensuring our employees have secure reliable and efficient tools and will work to automate streamline and improve client systems management Requirement: Regular travel up to 30% of the time to support on-site project work especially during M&A activities and large-scale Responsibility Areas:Project & M&A IntegrationLead the technical planning and execution of IT system integrations for newly acquired domain migrations and account end-user device migrations and network infrastructure after-hours and weekend work as needed to support critical cutovers and go-live events during M&A Lifecycle ManagementDevelop maintain and deploy standardized operating system images for Windows and macOS environments using tools like Microsoft Endpoint Configuration Manager (MECM/SCCM) Microsoft Intune and Windows the physical and virtual endpoint lifecycle from procurement and deployment to maintenance and an accurate inventory of all client hardware and software Deployment & Application ManagementPackage test and deploy software applications updates and security patches to all managed enterprise software licenses and ensure compliance across the the corporate software library and troubleshoot application deployment Security & Patch ManagementAdminister the monthly patch cycle for operating systems and third-party applications to mitigate and monitor endpoint security solutions including anti-virus/anti-malware disk encryption and host-based all endpoints comply with company security policies and respond to security incidents related to client Device Management (MDM)Configure deploy and manage corporate-owned and user-owned mobile devices (iOS Android) using a Unified Endpoint Management (UEM) platform like Microsoft and enforce security policies manage applications and secure corporate data on all mobile & DocumentationServe as a Level 3 escalation point for the IT Service Desk and Field Service Engineers for complex endpoint-related manage and prioritize a personal ticket queue ensuring timely and effective and maintain comprehensive technical documentation runbooks and knowledge base monitor the health of the endpoint environment and generate reports on device compliance patch status and software deployment & Technical ExperienceExperience: 3-5 years of hands-on experience in desktop engineering endpoint management or client systems Management: Strong proficiency with modern endpoint management platforms such as Microsoft Endpoint Configuration Manager (MECM/SCCM) Microsoft Intune and Windows Systems: In-depth knowledge of Windows 10/11 and macOS operating systems in an enterprise & Automation: Crucial proficiency in PowerShell for tasks related to user management data migration and system configuration Server & Active Directory: Solid understanding of Active Directory Group Policy (GPO) and Microsoft Entra ID. Experience with tools and processes for migrating users groups and permissions between domains is 365: Knowledge of tenant-to-tenant migrations and expertise in migrating mailboxes SharePoint data and Teams configurations. Well-experienced in the administration of Office 365 including email Teams OneDrive and Devices: Experience managing iOS and Android devices with an MDM/UEM Virtualization: Experience in maintaining supporting and building virtual server environments such as VMWare Hyper-V and : Familiarity with basic network topology network terminology (TCP/IP DNS DHCP) and physical connectivity requirements.