IT Project Administrator Epic HIT PMO

Hybrid/Remote Monday-Friday 8:30-5
In the office 2-3 days a month on a regular basis. Additional days for Go Lives weekends and special projects.

General Summary:

The IT Project Administrator provides endtoend administrative and coordination support for the Software Intake Process (SIP) ensuring requests are effectively managed from intake through postimplementation monitoring. This role partners closely with stakeholders across Health IT Finance Supply Chain Legal Radiology and JHHS leadership to document requirements coordinate next steps and maintain clear visibility into project status risks and dependencies. The position is responsible for maintaining accurate SIP documentation tracking and summarizing intake activity through dashboards and analytics and supporting consistent communication across teams. By shepherding requests through the SIP lifecycle the IT Project Administrator helps ensure timely processing strong governance and effective coordination in support of growing intake volumes and organizational priorities.

Required Education:
BS degree preferably in Information Systems Business Administration Management or project management. Work experience may be substituted for a degree where appropriate.

Required Experience:
Requires demonstrated 3 years IT experience or previous participation in IT projects

Job Responsibilities:
Manage and coordinate the Software Intake Process (SIP) from initial request through postimplementation monitoring
Serve as a primary point of contact for SIP requests ensuring timely intake tracking and followup
Partner with stakeholders across Health IT Finance Supply Chain Legal Radiology and JHHS leadership to gather requirements and determine next steps
Maintain accurate and complete SIP documentation including intake details decisions approvals and implementation status
Track SIP activity volumes and trends using dashboards and analytics tools
Prepare and distribute regular summaries and status updates for leadership and stakeholders
Monitor SIP queues to identify risks bottlenecks and priority items requiring escalation
Support governance and decisionmaking by ensuring requests are reviewed documented and routed appropriately
Coordinate meetings reviews and followups related to SIP requests and projects
Ensure consistent communication professionalism and transparency throughout the SIP lifecycle
Assist with continuous improvement of SIP workflows templates and tracking tools
Support growing intake volumes including coordination with resources assigned to AIrelated SIP requests

Preferred Qualifications:
Strong analytical and problemsolving skills with the ability to evaluate information identify patterns and recommend next steps
Demonstrated ability to communicate clearly and professionally both verbally and in writing
Selfstarter who can work independently manage time effectively and follow through on tasks with minimal supervision
Strong organizational skills with attention to detail and accuracy
Ability to manage multiple tasks or requests simultaneously in a fastpaced environment
Comfortable asking questions escalating issues appropriately and seeking clarity when needed
Ability to collaborate effectively with diverse stakeholders including technical and nontechnical teams
Experience documenting information processes or workflows in a clear and structured manner
Willingness and ability to learn new tools processes and technologies quickly
Demonstrated professionalism reliability and accountability in a team environment
Prior internship academic or earlycareer experience supporting projects coordination or administrative workflows.

Salary Range: Minimum 30.53/hour - Maximum 53.44/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount salary discussions will occur during candidate screening calls before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment where we embrace and celebrate our differences where all employees feel valued contribute to our mission of serving the community and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity and expression age national origin mental or physical disability genetic information veteran status or any other status protected by federal state or local law.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.