IT Operations Support Specialist (W2 Position)

Hi We have a job opportunity of a Role IT Operations Support Specialist with given job description on W2. Please forward updated profile to or 1 .

Role: IT Operations Support Specialist (W2 Position)

Location: Dearborn MI (Hybrid)

Duration: 12 Months

Experience: 6 Years

JD:

Skills Required:

• IT Operations Operations Support Systems Technical Troubleshoot IT Support Technical Customer Support Technical Support

Experience Required:

• The successful candidate will have or be willing to quickly learn the following items:
  • Experience with Server administration; Windows (2016) and/or Linux
  • Familiar with Cisco routers and switches to include basic staging troubleshooting and cable installation.
  • Willing to learn Cisco software-defined architecture (SDA) troubleshooting and implementation.
  • Knowledge of Windows server and Windows Active Directory/ADFS
  • Experience with VM servers (vSphere).
  • Experience with Android and iOS iPhones iPads.
  • Experience with Office365.
  • Experience with SharePoint.
  • Experience with Office automation Windows PCs & Printers
  • Experience with handheld scanners and imagers.
  • Any plant floor automation experience is highly desired (Control systems PLCs etc.) but not required.
  • PowerShell scripting is desired but not required.

Additional Information :

• • Support a multi-shift operation in a manufacturing plant. o Must be able to work on site with flexible hours in support a multi-shift operation and support weekend production when necessary.
  • Provide technical support (I.T. Applications Infrastructure operating systems end-user-productivity tools) to plant business customers throughout the manufacturing plant.
  • Interface with corporate IT and business owners to prioritize improvement efforts.
  • Support Plant Floor Systems / Corporate teams in resolving incidents; Provide triage and execute business continuity plans support escalations provide hands and feet to support teams and other global teams (e.g. DBA Server Operations Ops Control Network Operations) if necessary.
  • Focus on the integration / long term maintenance of applications and hardware.
  • Assist site IT manager with managing assignments and workload.
  • Develop maintain and share accurate support documentation.
  • Support of local network equipment in a Cisco based environment.
  • Support of local servers across both physical and virtual environments in a Windows and Linux based ecosystem.
  • Support of Factory of Tomorr