IT Operations Specialist WIS

IT Operations Specialist WIS

Objective

The IT Operations Specialist is responsible for ensuring the smooth secure and efficient operation of IT systems and infrastructure supporting plant operations. This role manages daily IT support activities monitors systems and networks assists with infrastructure maintenance supports cybersecurity practices maintains asset inventory accuracy and provides user guidance to ensure operational continuity and productivity

Main Responsibilities

• Oversee daily IT operations to ensure reliability and performance of plant IT systems and infrastructure.
• Provide technical support to users for hardware software and network-related issues.
• Monitor IT systems and networks to identify performance issues security threats and operational risks.
• Support the installation and maintenance of network infrastructure in coordination with the Network Operations Team.
• Implement and maintain cybersecurity measures to protect IT systems and company data.
• Assist with software application configuration and maintenance to meet operational needs.
• Maintain accurate asset records by updating the inventory tracking system.
• Conduct initial user training or orientation on IT systems and best practices.
• Ensure IT operations comply with company policies industry standards and regulatory requirements.

Position Requirements

• Bachelors degree in Information Technology Computer Science or related field is desirable.
• Certifications and relevant experience may be accepted in lieu of a degree.
• Experience in IT Operations IT Systems and Technical Support is desirable.
• Desired Certifications - CompTIA A Certification. CompTIA Network Certification CompTIA Security Certification Technical Competencies IT Operations Technical Support Cybersecurity IT best practices Inventory control Network infrastructure support Software and application support Compliance with IT policies and standards
• English proficiency

At Nemak Diversity Equityand Inclusion (D&I) play a fundamental role in everythingwe doand are the underlying platform on whichourculture isbuilt. We foster a culture that is safe respectful fair and inclusive for all of our employees and job applicants. Our value proposition relies on innovation and cross-cultural teamwork which is only possible when we strive for belonging and commitment to Diversity Equity and Inclusion. We understand the impactequalityand of varied perspectives that welcome better ideas to solve complex problems for improvement and transformation.

We are proud to have bias-free conditions of employment including recruiting hiring placement and promotions and we welcome all our employees and job applicants. We strongly prohibit any form of workplace harassment or discrimination based on race color religion gender sexual orientation gender identity or expression national origin age genetic information disability or veteran status.