IT Operations Manager

Imagine yourself

• Thriving in a supportive team environmentthat inspires you to strive for excellence.

• Collaborating with abright diverse global team.

• Joining acolorfulcompanywith a proventrack recordof success and an excitingfutureahead.

Itsall possible with a role at X-RitePantone the global leadersincolorscience and technology.

X-RitePantone aVeraltocompanyprovides complete end-to-endcolormanagement solutions for clients in every industry wherecolormatters. At X-RitePantoneyoulldeftly blend the art and science ofcolorto help customersinspire select measure formulatecommunicateandmatchcolorso that users getcolorright the first time every time. And along the wayyoullbuild a vibrantcareer throughrich skill-building opportunities on-the-job learning and coaching and trainingthat supports your continueddevelopment andgrowth.

Reporting directly to the Sr Director CIO the IT Operations Manager is a strategic and operational leader responsible for designing securing and maintaining the companys core technology landscape. The IT Operations Manager will manage the IT Operations and Client services team while ensuring high system availability upholding strict cyber security standards and cost-effective operations while delivering service support reliability and performance; plan and oversees the research evaluation and integration of new technology to meet the companys strategic initiatives.

This position is part of the IT Operations & Client Services teamlocatedin Grand Rapids Michigan and will be hybrid.

In this role a typical day will look like:

• Provide day to day leadership of IT Infrastructure team including prioritizing work managing vendor relationships change management incident management and problem solving. Serve as the primary contact for internal and external customers including the coordination of activities supporting the companys technology strategies and projects.
• Provide a high level of technical expertise in development and support of existing and future technology strategies for technology projects in support of business initiatives. This includes leading and participating in the system development lifecycle including but not limited to the development of business requirements analysis design development documentation implementation testing and debugging.
• Oversee design installation and maintenance of physical and cloud-based networks storage and servers while ensuring high system reliability and strict cyber-security standards.
• Manage help desk team to ensure prompt reliable friendly service and support.
• Assist the CIO in aligning the IT technology roadmap with organization goals delivering key projects on-time and under budget.
• Develop implement and maintain infrastructure technology documentation standards and benchmarks for performance monitoring.
• Continually monitor X-Rites network security and keep all necessary parties informed of potential liabilities.

The essential requirements of the job include:

• Bachelors degree in Information Technology Computer Science or related field. Equivalent work experience is accepted
• 5 years of related experience in systems administration network engineering or related IT roles
• Deep understanding of enterprise networks virtualization cloud platforms (AWS/Azure/GCP) Microsoft Cybersecurity protocols BCP FinOps Artificial Intelligence (AI) required
• Certifications a plus; ie: IT service operations cloud architectures advanced networking strategic governance Information Technology Library (ITIL) Cisco Certified Network Professional (CCNP) Project Management Professional (PMP) and AWS/Microsoft cloud certification
• Previous people management experience in an IT and manufacturing environment

We offer:

• 14 Paid holidays and a permissive paid time off policy emphasizing flexibility and trust

• Ongoing investment in your career through dedicated training on-the-job development and coaching

• Total rewards that support your success at work and beyond including comprehensive health benefits a 401(k) savings plan with employer match and associate wellbeing programming with rewards

X-Rite Pantone is proud to part of the Product Quality & Innovation segment ofVeralto(NYSE: VLTO) a $5B global leader dedicated to ensuring access to clean water safe food and medicine and trusted essential goods. When you joinVeraltosvibrant global network ofnearly17000 associates you join a unique culture and work environmentwhere purpose meets possibility: where the work you do has an everyday impact on the resources andessentialswe all rely on and where youll have valuable opportunities to deepen your skillset pursue your ambitions and grow your career. TogetherwereSafeguarding the Worlds Most Vital Resourcesand building rewarding careers along theway.

US ONLY:

The below range reflects the range of possible compensation for this role at the time of this posting. We may ultimately pay more or less than the posted range. This range may be modified in the future. An associates position within the salary range will be based on several factors including but not limited to relevant education qualifications certifications experience skills seniority geographic location performance shift travel requirements sales or revenue-based metrics any collective bargaining agreements and business or organizational needs.

We offer a comprehensive package of benefits including paid time off medical/dental/vision insurance and 401(k) to eligible employees.

Note: No amount of pay is considered to be wages or compensation until such amount is earned vested and determinable. The amount and availability of any bonus commission benefits or any other form of compensation and benefits that are allocable to a particular employee remains in the Companys sole discretion unless and until paid and may be modified at the Companys sole discretion consistent with the law.

US residents: In any materials you submit you may redact or remove age-identifying information such as age date of birth or dates of school attendance or graduation. You will not be penalized for redacting or removing this information.

Veralto Corporation and all Veralto Companies are committed to equal opportunity regardless of race color national origin religion sex age marital status disability veteran status sexual orientation gender identity or other characteristics protected by law. We value diversity and the existence of similarities and differences both visible and not found in our workforce workplace and throughout the markets we serve. Our associates customers and shareholders contribute unique and different perspectives as a result of these diverse attributes.

The EEO posters are available here.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process to perform crucial job functions and to receive other benefits and privileges of employment. Please contact us at to request accommodation.

Unsolicited Assistance

We do not accept unsolicited assistance from any headhunters or recruitment firms for any of our job openings. All resumes or profiles submitted by search firms to any employee at any of the Veralto companies in any form without a valid signed search agreement in place for the specific position approved by Talent Acquisition will be deemed the sole property of Veralto and its companies. No fee will be paid in the event the candidate is hired by Veralto and its companies because of the unsolicited referral.