IT Manager I

IT Manager I

FT / PT Status Full-Time
Salary $39.96 - $67.94 Hourly Wage
Remote Work / In-Office Hybrid

Recruiter Liz Vander Linden
Application Deadline 8/23/2026*

*This job posting may close at any time after the minimum advertising period of three (3) business days has passed should a sufficient applicant pool be received. Applicants are encouraged to apply as early as possible.

Integrated Healthcare (Medicaid) IT Manager I

Requirements

The Department of Government Operations (DGO) Division of Technology Services (DTS) is seeking to hire a highly-motivated individual to oversee Medicaids data warehouse (DW) functionality for the Department of Health and Human Services (DHHS) Medicaid (Division of Integrated Healthcare) for the State of Utah.

The incumbent will direct and work with the data warehouse development and operational teams on projects that support the Department of Health and Human Services goals.

The incumbent will work closely with Medicaid staff to ensure that data availability meets the needs of Medicaid both in terms of functionality and in meeting up-time and performance requirements.

Additionally the warehouse contains HIPAA data that is highly sensitive and must be preserved in a way that meets federal and state requirements for sensitive and regulated data.

The incumbent will be a member of the management team for DTS/DHHS and will work with both DHHS and Medicaid (DIH) in setting long and short-term strategic directions.

DGO utilizes a Scaled Agile Framework (SAFe) methodology. Knowledge and practice of SAFe will be required. The incumbent will support and improve these processes.

DIH engages with both internal staff and external vendors to help enhance and support the systems within the Medicaid DW portfolio. The incumbent will help manage these relationships and projects.

The Medicaid DW system uses Oracle as its primary database with efforts to move all non-Oracle components to DGOs AWS commercial environment. An active effort is underway to refactor various on-prem systems within Medicaid to new architecture that will utilize cloud native technologies and modernize those systems. The incumbent will manage these efforts.

Qualifications

DUTIES
Planning and strategy

• Develop and coordinate IT plans and policies
• Coordinate with customers and product owners to understand document and fulfill business direction requirements and needs
• Align projects with DTS standards and requirements
• Provide cost estimates and forecasting

Project management

• Project planning and initiation
• Project tracking and oversight
• Project closure and review
• Supervise and possibly assist as Scrum Master

Personnel management

• Manage DTS staff and contractors including recruitment and hiring performance planning and reviews
• Work with managed service provider contingent workforce solutions (CAI) for the recruitment and payment of contract resources
• Employee development and training
• Time approval and time management
• Budget tracking and reporting to Medicaid
• Coaching and mentoring staff

Software and contracts

• Work with Medicaid DTS and State Purchasing for the contracting and for renewal of software

Processes

• Audit and review systems and practices to ensure compliance with procedures regulations and standards

Relationship Management

• Build and maintain good working relationships with stakeholders program managers team members and management peers

External Partners and Interfaces

• Work with external partners to develop enhance and maintain DIH data exchanges (including federal state and local third parties)

Security

• Work with the Medicaid security officer and DHHS and DTS security teams to ensure the security of warehouse systems.

KNOWLEDGE SKILLS AND ABILITIES

This is a technical management position and requires expertise and experience in a number of disciplines.

Candidates knowledge skills and abilities will contribute to performance of the duties described above.

Candidates will be assessed based on the level of skill and experience they have in the areas described below.

Strategic and Tactical Planning

• Department IT Planning
• Business Case Creation
• Vendor management
• Sprint Planning
• Resource and staffing planning
• Cost estimation
• Managing multiple projects

Agile Project Management

• Agile processes
• Agile roles
• Agile rituals - Roadmapping Sprint Planning Backlog Grooming Retrospectives Sprint Reviews
• Agile artifacts and documentation
• Agile tracking - Burndowns
• Interface with Vendor PMs

Communication

• Written Communication
• Oral Communication
• Meetings - planning execution and managing follow up
• Facilitation
• Presentations
• Problem solving

DevOps / Operational Support

• DevOps processes
• System and Process optimization
• Service Level Agreements

Personnel Domain

• Recruitment
• Hiring
• Retention
• Training and Development
• Performance planning and management
• Corrective Action
• Offboarding

Technical Domain

• Technical architectures (AWS commercial)
• Software and hardware trends and options
• Applicable tools and techniques
• Standards
• Security

Business Domain

• Business Requirements
• State and Federal requirements for sensitive and regulated health data

About the Role

Location
288 North 1460 West
Salt Lake City Utah 84116
United States
Background Check Required You must successfully pass a criminal history check.
Drug Test Required Yes
Schedule Code AT - Executive/Professional Employees of Technology Services

Why You Should Join Our Team
In Utah we believe hard work is important but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah click here. Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation strong work ethics and mutual support.

The Agency
Division of Technology Services (DTS): The States environment is a highly optimized blend of systems responsible for collecting processing and distributing millions of data elements daily. Learn more about DTS.

EEO Statement
The State of Utah is committed to equal employment opportunity regardless of race color ancestry religion sex national origin sexual orientation age citizenship marital status disability gender identity or Veteran status. We also consider qualified applicants regardless of criminal histories consistent with legal requirements. For accommodations please contact .

Required Experience:

Manager