IT Implementation Analyst

IT Implementation Analyst requires:

• 3-5 years of experience supporting technology implementations deployments infrastructure projects or field technology operations.
• 2-3 years of hands-on experience troubleshooting enterprise networking environments including Cisco and/or Meraki networking equipment.
• Experience supporting and managing iOS/iPad devices including deployment configuration enrollment and troubleshooting through an MDM platform (Intune Workspace ONE Jamf etc.).
• Strong understanding of networking fundamentals including TCP/IP DNS DHCP Wi-Fi VPN and basic firewall troubleshooting.
• Experience working with vendors field technicians and business stakeholders during installations migrations and production support activities.
• Relevant certifications such as Cisco CCNA Meraki ECMS CompTIA Network or Microsoft Intune certifications are preferred but not required.
• Experience supporting retail store environments.
• Familiarity with Meraki MX MS and MR product lines.
• Experience with Airwatch Intune or other enterprise MDM platforms.
• Experience with POS payment devices printers and store technology.
• Basic knowledge of cloud networking and SaaS application support.
• Associates or Bachelors degree in Information Technology Computer Science Business or a related field preferred. Equivalent work experience may be considered in lieu of formal education
• 3 years of experience supporting IT implementations technology deployments or infrastructure rollouts.
  Hands-on experience troubleshooting enterprise networking environments including Cisco and/or Meraki switches routerswireless access points and SD-WAN solutions.
  Experience supporting iOS/iPad devices including device provisioning enrollment configuration MDM solutions (Intune JAMF Workspace ONE etc.) application deployment and end-user troubleshooting.
  Strong network troubleshooting skills including TCP/IP DNS DHCP VPN Wi-Fi connectivity firewall troubleshooting anddevice-to-application communication issues.
  Experience coordinating with vendors field technicians and business stakeholders during installations migrations and production support activities.