IT Generalist

About the Company

Our client is a growing aerospace and defense manufacturer that engineers and produces precision-engineered hardware tooling and components for advanced aerospace and defense programs. Backed by a global private-equity firm the company is scaling rapidly to meet rising demand and is investing across its operations talent and technology. This search is being conducted on a confidential basis. The hiring companys identity will be shared with qualified candidates during the interview process.

Position Summary

The IT Generalist is the hands-on front-line technology resource for the Companys facility. Reporting to the IT Systems Manager this role provides desktop and end-user support maintains hardware and accounts and assists with networking systems and cybersecurity tasks in an ITAR-controlled aerospace manufacturing environment. It is an excellent opportunity for a versatile IT professional who enjoys solving a wide range of problems and growing with a fast-scaling aerospace and defense company.

Key Responsibilities

• Provide first- and second-level support for desktops laptops mobile devices printers AV and software.
• Image deploy and maintain end-user hardware; manage user onboarding and offboarding.
• Administer user accounts permissions and email within Active Directory / Entra ID and Microsoft 365.
• Troubleshoot network connectivity basic server and peripheral issues; escalate as needed.
• Support cybersecurity hygienepatching endpoint protection MFA and access controlsper NIST 800-171 / CMMC practices.
• Maintain IT asset inventory documentation and the support ticket queue.
• Assist with conference-room shop-floor and lab technology setups.

Required Qualifications

• Associates degree technical certification or equivalent experience in IT.
• 2 years of help-desk or desktop-support experience.
• Working knowledge of Windows Microsoft 365 and basic networking.
• Strong customer-service orientation and troubleshooting skills.
• Ability to work on-site and lift / move standard IT equipment.

Preferred Qualifications

• CompTIA A Network or Security certification.
• Experience in a manufacturing or regulated (ITAR/defense) environment.
• Exposure to cybersecurity compliance practices.

Compensation & Benefits

Base salary range of $65000 $90000 commensurate with experience plus medical dental and vision coverage 401(k) and paid time off. Actual compensation will depend on qualifications experience and internal equity.

Work Authorization & Eligibility

This position supports ITAR- and EAR-controlled programs. Applicants must be a U.S. Person as defined under 22 CFR 120.62 (U.S. citizen lawful permanent resident or protected individual). The facility is access-controlled and the role is subject to a background check and for certain programs eligibility for a U.S. government security clearance.

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability protected-veteran status or any other characteristic protected by law.