IT Functional Analyst I

State Of Maryland


Job Location:

Baltimore County, MD - USA

Yearly Salary: $ 71805 - 113243
Posted on: 7 days ago
Vacancies: 1 Vacancy

Job Summary

Introduction

It is important that allexperience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONSSPECIFICALLY AND ACCURATELY may cause the candidate to be rejected.

PLEASE FILL OUT THE APPLICATIONCOMPLETELY.

The application is partof the examination process. Your answers will determineyour eligibilityto participate in the next phase of the selection process.

Clearly describe yourqualifications in detail. Credit cannot be given for education trainingexperience knowledge skills and abilities that you fail to indicate.

Do not leave any answerspaces blank; if a question does not apply write N/A.

Although you may attach aresume to further describe your qualification it does not substitute forcompleting the application form. An incomplete application form may result indisqualification. Do NOT write see resume in your work history orresponses to supplemental questions.

Failure to comply withthese instructions may result in disqualification.

Read the Job Announcementcarefully for specific filing instructions supplemental questions and finalfiling dates.

GRADE

17

LOCATION OF POSITION

Maryland State Police

Police Communication SupportDivision

1201 Reisterstown Road

Pikesville MD 21208

Main Purpose of Job

The ITFA I position is a 24/7 operation that oversees METERS/NCIC audits develops quality control programs and liaises with criminal justice agencies. Key duties include conducting database searches offering law enforcement training and managing the communications control center at Maryland State Police Headquarters. Additional responsibilities include providing Helpdesk support ensuring compliance conducting checks and offering technical assistance. The role also involves technical support for end-users and coordinating help desk calls. The position monitors and operates communications equipment at the SEOC for communication with State and Federal components regarding civil defense incident management disasters and emergency preparedness.

POSITION DUTIES

Duties include but are notlimited to:

Review and critique daily the METERS/NCIC entries in order to assure compliance with existing rules for CJIS and FBIregulations;

Provide user support toEmergency dispatchers across the state in the teaching review critique andentry of data into METERS/NCIC;

Validate NLETS/ METER Hitconfirmation violation reports and send those results to the Terminal AgencyCoordinator for review and compliance;

Track and notify Marylandpolice agencies to correct invalid entries and make necessary recordmodifications particularly for Missing Person Entries on a bi-monthly or asneeded;

Resets MSP personnel and someallied agencies passwords in MSP applications such as active directory DeltaPlus CapWin and CAD;

Provide technical assistanceguidance and instruction to Maryland users of METERS/ NLETS/NCIC and assist lawenforcement agencies nationwide with problem analysis;

Processes time sensitivemessages and nationwide requests for Maryland Motor VehicleAdministration;

Initiates and transmitsnotifications when experiencing problems with METERS NLETS or CJIS;

Perform other related dutiesas identified by commanders/supervisors.

MINIMUM QUALIFICATIONS

Experience: One year of experience providing problem analysis and ongoing user support coordinating system development and implementation and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms.

Notes:

1. Candidates may substitute the possession of a Bachelors degree from an accredited college or university in Accounting Finance Business Administration Public Administration Human Resources Management Information Technology or other related field with specific coursework in the structure and use of automated information systems for the required experience.

2. Candidates may substitute the possession of an Associates degree from an accredited college or university in Accounting Finance Business Administration Public Administration Human Resources Management Information Technology or other related field with specific coursework in the structure and use of automated information systems and six months of experience providing problem analysis and ongoing user support coordinating system development and implementation and training users on the functionality of applications for agency or statewide systems housed on mainframe or large client server platforms for the required experience.

3. Candidates may substitute U.S. Armed Forces military service experience as a commissioned officer in the Cyber and Information Systems classifications or Cyber and Information specialty codes in the Information Technology field of work on a year-for-year basis for the required experience.

LICENSES REGISTRATIONS AND CERTIFICATIONS

NOT APPLICABLE.

SPECIAL REQUIREMENTS

In accordance with Section2-204(b)(6) of the Public Safety Article candidates for position in thisclassification may be subject to an initial drug screening and a completecriminal background investigation to include a polygraph examination beforepermanent appointment can be made. A criminal conviction may be grounds for rejectionof the candidate.

SELECTION PROCESS

Only candidates who meet the minimum qualifications willbe considered for this classification. Therefore it is essential that youprovide complete and accurate information on your application. Successfulcandidates will be placed on the Eligible List categorized as BEST QUALIFIEDBETTER QUALIFIED or QUALIFIED and remain eligible for consideration for atleast one year from the date of examination. The list will be used by thehiring manager to select employees. The list will be valid for one year.

EXAMINATION PROCESS

The examination will consist of a rating of youreducation training and experience related to the requirements of the may be required to complete a qualifications supplement or the rating maybe based on your application. Report all experience and education that isrelated to this position.

BENEFITS

FURTHER INSTRUCTIONS

NOTE: Currently applicants are limited to uploading onefile. As a result it is strongly urged that those applying upload ALL requiredand additional documents (undergraduate and graduate transcripts resumesetc.) as one file. If you are unable to apply online you may submit anapplication via mail. The Maryland State Application Form can be foundonline. Completed applications required documentation and any requiredaddendums may be mailed to:

Maryland State Police

Human Resources Division

1201 Reisterstown Road

Pikesville MD 21208

ATTN: Tiffany R. Hazel

For questions regarding this recruitment contact

It is the policy of the Maryland State Police to complywith all applicable federal and state laws prohibiting employmentdiscrimination and to provide equal employment opportunity to all employees andapplicants for employment without regard to age ancestry color genderidentity and expression genetic information marital status mental or physicaldisability national origin race religious affiliation belief or opinionsex sexual orientation or any other protected status.

TTY Users: call via Maryland Relay.

We thank our Veterans for their service to our countryand encourage them to apply.

As an equal opportunity employer Maryland is committedto recruiting retaining and promoting employees who are reflective of theStates diversity.

Bilingual applicants are encouraged to apply.


Required Experience:

IC

IntroductionIt is important that allexperience be fully documented. Failure to ANSWER ALL SUPPLEMENTAL QUESTIONSSPECIFICALLY AND ACCURATELY may cause the candidate to be rejected.PLEASE FILL OUT THE APPLICATIONCOMPLETELY.The application is partof the examination process. Your answers will determiney...

About Company

Company Logo

Open Maryland

View Profile View Profile