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IT & Epicor Support Technician
Job Location:
Job Location:
Fullerton, CA - USA
Hourly Salary:
$ 80 - 95
Hourly Salary:
Posted:
10 June 2026 (30+ days ago)
Posted:
Application Deadline:
8 October 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Details:
IT & Epicor Support Technician
Aerospace Manufacturing
Are you an IT professional who enjoys solving complex technical challenges and making a direct impact on business operations Join a growing aerospace manufacturing company where your expertise will support critical technology systems drive ERP performance and help keep production running efficiently.
We are seeking a hands-onIT & Epicor Support Technician to provide technical support for our IT infrastructure end users and Epicor ERP platform. This role offers the opportunity to work across multiple departments-including manufacturing engineering quality purchasing inventory finance and shipping-while contributing to continuous improvement initiatives in a highly regulated aerospace environment.
What Youll Do:
IT Support & Infrastructure
- Provide first- and second-level support for desktops laptops printers mobile devices and network-connected equipment.
- Install configure maintain and troubleshoot Windows-based workstations and hardware.
- Manage user accounts permissions and security access through Active Directory and Microsoft 365.
- Monitor and support network infrastructure including switches wireless access points VPNs and internet connectivity.
- Perform software installations updates and patch management.
- Support cybersecurity initiatives including antivirus management security awareness and access control compliance.
- Assist with backup and disaster recovery processes.
- Maintain technical documentation procedures and troubleshooting guides.
Epicor ERP Support
- Serve as a key resource for Epicor ERP users across multiple business functions.
- Troubleshoot ERP-related issues and coordinate resolutions with internal teams and external vendors.
- Assist users with transactions reports dashboards BAQs and system navigation.
- Support ERP upgrades testing implementations and enhancement projects.
- Develop and maintain user documentation and training materials.
- Monitor system performance and identify opportunities for process improvements.
- Assist with data integrity imports validation and reporting.
- Partner with department leaders to implement ERP solutions that improve operational efficiency.
Manufacturing Systems Support
- Support shop-floor technologies including barcode scanners label printers production terminals and workstations.
- Assist with quality traceability and compliance-related system requirements.
- Support integrations between Epicor ERP and manufacturing systems.
- Help maintain accurate data and system performance to meet aerospace quality standards.
- Participate in continuous improvement projects that enhance productivity and system effectiveness.
Details:
What Were Looking For:
Required Qualifications
- Associate degree in Information Technology Computer Science Information Systems or a related field (or equivalent experience)
- 2 years of IT support experience in manufacturing environment.
- Experience supporting Epicor ERP.
- Strong working knowledge of:
- Microsoft Windows operating systems
- Microsoft 365
- PC hardware peripherals and troubleshooting
- Excellent problem-solving and analytical skills.
- Strong verbal and written communication abilities.
- Ability to manage multiple priorities in a fast-paced environment.
Why Join Us
- Work in an innovative aerospace manufacturing environment where technology directly supports production success.
- Gain exposure to both IT infrastructure and ERP systems.
- Collaborate with cross-functional teams across engineering manufacturing quality and operations.
- Play a key role in process improvements and technology initiatives that drive business performance.
Work Environment
This position is based in a professional office environment within a manufacturing facility. The role may involve occasional exposure to machinery production equipment noise dust and manufacturing operations. Occasional after-hours support may be required for system maintenance upgrades or emergency troubleshooting.
Ready to Take the Next Step
If youre a technically driven problem solver with Epicor experience and a passion for supporting manufacturing operations wed love to hear from you. Apply today and become a key contributor to a team that builds products supporting the aerospace industry.
Start Date: ASAP
Length: 6 Months
Office Hours: (8-5pm)
Pay: $80 - $95 per hour (DOE)
Required Experience:
IC
About Company
Motive Workforce Solutions is a technical recruiting firm that specializes in project-based placements. Contact our recruiters today.
