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IT & Epicor Support Technician

Motive Companies

Job Location:

Fullerton, CA - USA

Hourly Salary: $ 80 - 95

Posted: 10 June 2026 (30+ days ago)

Application Deadline: 8 October 2026

Vacancies: 1 Vacancy

Job Summary

Details:

IT & Epicor Support Technician

Aerospace Manufacturing

Are you an IT professional who enjoys solving complex technical challenges and making a direct impact on business operations Join a growing aerospace manufacturing company where your expertise will support critical technology systems drive ERP performance and help keep production running efficiently.

We are seeking a hands-onIT & Epicor Support Technician to provide technical support for our IT infrastructure end users and Epicor ERP platform. This role offers the opportunity to work across multiple departments-including manufacturing engineering quality purchasing inventory finance and shipping-while contributing to continuous improvement initiatives in a highly regulated aerospace environment.

What Youll Do:

IT Support & Infrastructure

Provide first- and second-level support for desktops laptops printers mobile devices and network-connected equipment.
Install configure maintain and troubleshoot Windows-based workstations and hardware.
Manage user accounts permissions and security access through Active Directory and Microsoft 365.
Monitor and support network infrastructure including switches wireless access points VPNs and internet connectivity.
Perform software installations updates and patch management.
Support cybersecurity initiatives including antivirus management security awareness and access control compliance.
Assist with backup and disaster recovery processes.
Maintain technical documentation procedures and troubleshooting guides.

Epicor ERP Support

Serve as a key resource for Epicor ERP users across multiple business functions.
Troubleshoot ERP-related issues and coordinate resolutions with internal teams and external vendors.
Assist users with transactions reports dashboards BAQs and system navigation.
Support ERP upgrades testing implementations and enhancement projects.
Develop and maintain user documentation and training materials.
Monitor system performance and identify opportunities for process improvements.
Assist with data integrity imports validation and reporting.
Partner with department leaders to implement ERP solutions that improve operational efficiency.

Manufacturing Systems Support

Support shop-floor technologies including barcode scanners label printers production terminals and workstations.
Assist with quality traceability and compliance-related system requirements.
Support integrations between Epicor ERP and manufacturing systems.
Help maintain accurate data and system performance to meet aerospace quality standards.
Participate in continuous improvement projects that enhance productivity and system effectiveness.

Details:

What Were Looking For:

Required Qualifications

Associate degree in Information Technology Computer Science Information Systems or a related field (or equivalent experience)
2 years of IT support experience in manufacturing environment.
Experience supporting Epicor ERP.
Strong working knowledge of:
- Microsoft Windows operating systems
- Microsoft 365
- PC hardware peripherals and troubleshooting
Excellent problem-solving and analytical skills.
Strong verbal and written communication abilities.
Ability to manage multiple priorities in a fast-paced environment.

Why Join Us

Work in an innovative aerospace manufacturing environment where technology directly supports production success.
Gain exposure to both IT infrastructure and ERP systems.
Collaborate with cross-functional teams across engineering manufacturing quality and operations.
Play a key role in process improvements and technology initiatives that drive business performance.

Work Environment

This position is based in a professional office environment within a manufacturing facility. The role may involve occasional exposure to machinery production equipment noise dust and manufacturing operations. Occasional after-hours support may be required for system maintenance upgrades or emergency troubleshooting.

Ready to Take the Next Step

If youre a technically driven problem solver with Epicor experience and a passion for supporting manufacturing operations wed love to hear from you. Apply today and become a key contributor to a team that builds products supporting the aerospace industry.

Start Date: ASAP

Length: 6 Months

Office Hours: (8-5pm)

Pay: $80 - $95 per hour (DOE)

Required Experience:

Apply Now