IT Director Salesforce and Commercial Lending Systems

Were building a culture at BOK Financial where amazing people (like you) can bring their best be their best and work for the bestand were looking for an experienced IT Director to play a critical leadership role in that mission.

This leader will be responsible for driving enterprise CRM and commercial lending technology solutions with a strong focus on Salesforce and nCino platforms while leading a high-performing team and enabling scalable product-oriented delivery. This role offers the opportunity to shape the future of commercial technology delivery influence organizational design and deliver meaningful impact across the business.

Primarily responsible for serving as the strategic and operational link between business leadership and the technology organization ensuring alignment collaboration and successful delivery of technology solutions that support corporate objectives.

This role is accountable for the effective efficient delivery of IT production support application development and project execution with a focus on Salesforce and nCino platforms supporting commercial and institutional lending.

The IT Director will lead a product-oriented agile delivery model driving modernization scalability and continuous improvement across the technology portfolio while supporting potential organizational evolution including the consolidation of commercial technology functions under a unified leadership structure.

Our mission is to empower our company teammates and customers through the delivery of resilient and customer-centric technology. We achieve this by leveraging our expertise in technology and deep understanding of our business units.

The IT Director will lead an organization of approximately 3040 team members primarily full-time employees with responsibility for building strong collaboration across business and technology partners.

Success in this role requires a leader who thrives in a highly collaborative relationship-driven environment with strong communication networking and stakeholder engagement skills.

You will develop and implement information technology plans aligned to commercial banking and lending strategies with a focus on digital transformation initiatives
You will make recommendations for system enhancements and process improvements particularly within Salesforce and nCino ecosystems supporting lending workflows
You will maintain a high level of knowledge of leading-edge technologies CRM platforms and product-based delivery models applying them to business needs
You will direct and develop a professional staff supporting enterprise applications and systems fostering a culture of accountability innovation and continuous improvement across a large team
You will provide leadership across technology delivery project execution and operational performance ensuring successful outcomes for complex cross-functional initiatives
You will drive adoption of agile and product-oriented software delivery practices improving speed quality and business alignment
You will collaborate with senior leaders and stakeholders to influence strategy manage competing priorities and deliver measurable business value
You will oversee vendor relationships and technology partnerships to support enterprise platform delivery and long-term technology strategy

This level of knowledge is normally acquired through completion of a Bachelors Degree in Business Information Management Computer Science or related field and 810 years of directly related professional experience or equivalent combination of education and experience.

SKILLS:
Extensive knowledge of enterprise platforms (Salesforce) and commercial lending systems (nCino)
Strong understanding of technology-based information resource management systems and enterprise application architecture
Advanced leadership experience managing large cross-functional teams (30 resources)
Proven experience driving agile product-oriented software delivery models
Deep knowledge of commercial lending processes and supporting technologies
Advanced management and project execution skills with a focus on business outcomes
Strong vendor management experience and ability to influence technology partners
Ability to negotiate influence and build consensus across diverse stakeholder groups
Excellent interpersonal communication and executive presence skills
Proficient in modern tools and technologies with strong understanding of how innovation can be applied in a business environment