IT Desktop Support
Job Location:
Job Location:
Charlotte, NC - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
6 days ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
SCOPE OF WORK The IT Desktop Support role provides help and expertise across all software platforms and computing equipment within the Gaylor technology REQUIREMENTSUses Gaylor Performance Values as tools to fulfill all job responsibilitiesPossesses an outgoing amiable personality and desire to help othersEffective communication skills both verbal and writtenKnowledgeable in the Windows desktop environmentMaintains confidentiality of all Company informationExcellent time management skills and ability to multitaskRESPONSIBILITIES Maintains appropriate records files and documentationResponds to support requests and takes necessary steps to resolve problemsDocuments support issues and solutionsRemote problem-solving through use of remote connection toolsDiagnoses Windows and PC hardware issuesLaptop tablet cell phone configurations and deploymentsBasic troubleshooting of LAN and connectivity issuesPerforms data migrations and assists in data restorations on local devicesEDUCATIONCompTIA A preferred; may be obtained within first year of employmentEXPERIENCEPrevious desktop support or IT helpdesk experience preferred
About Company
A full service industrial electrical contractor delivering first-rate electrical systems and 24/7 rapid response support for over 30 years.
