IT Business Operations Manager
Job Location:
Washington, DC - USA
Yearly Salary:
Posted:
Application Deadline:
Vacancies:
Job Summary
About the Role
Howard University Hospital is seeking an IT Business Operations Manager to lead the business and operational backbone of our Information Technology this role you will own financial planning procurement vendor management asset lifecycle policy development and the operational workflows that keep clinical and administrative technology running reliably. You will partner across IT leadership Finance Supply Chain Compliance and clinical operations to ensure technology services are delivered securely efficiently and in support of exceptional patient care.
What Youll Do
- Oversee daily IT business operations aligning service delivery with hospital priorities and service-level expectations across Infrastructure Applications Cybersecurity Clinical Informatics and Service Desk teams.
- Develop and manage IT operating and capital budgets track expenditures reconcile invoices and partner with Finance on chargebacks cost allocations and forecasting.
- Lead procurement of hardware software licensing and IT services and manage vendor relationships contract renewals SLAs RFPs and performance reviews.
- Build and maintain policies for IT asset tracking device lifecycle and inventory control ensuring accurate records for audits and financial reporting.
- Maintain IT governance compliance and policy frameworks covering procurement HIPAA cybersecurity and operational standards and support internal and external audits including Joint Commission and CMS.
- Support department-wide strategic initiatives track project milestones and risks and prepare executive-level reports and briefings for IT and senior leadership.
- Manage staffing schedules onboarding training coordination and workforce planning and support recruitment processes.
- Serve as a liaison between IT and clinical/administrative departments streamlining service workflows and improving the customer experience.
Required Qualifications
- Bachelors degree in Business Administration Healthcare Administration Information Systems or a related field.
- 5 years of experience in business operations preferably within healthcare or IT.
- Strong understanding of hospital operations IT service delivery and technology procurement.
- Demonstrated experience managing budgets vendors and operational workflows.
- Excellent communication analytical and organizational skills.
Preferred Qualifications
- Masters degree (MBA MHA MSIS or related).
- Experience in a hospital IT environment or clinical technology setting.
- Familiarity with EHR systems ITSM platforms (ServiceNow Ivanti) and asset management tools.
- Knowledge of HIPAA cybersecurity standards and healthcare regulatory requirements.
- Lean Six Sigma or PMP certification.
Position Details
| Department | IT Technology Services |
| Reports To | Director of IT Operations |
| FLSA Status | Exempt |
| Schedule | Full-time MondayFriday (Days) |
Pay & Schedule
This is a full-time onsite position based at Howard University Hospital in Washington DC working Monday through Friday during day hours. The salary range for this role is $125000$140000 annually commensurate with experience and qualifications.
About Howard University Hospital
Founded in 1862 as Freedmens Hospital Howard University Hospital is the nations only teaching hospital located on the campus of a historically Black university. As a designated DC Level 1 Trauma Center HUH delivers patient-centered culturally responsive care to the Washington DC community and beyond while training the next generation of healthcare professionals.
What We Offer
- Comprehensive medical dental and vision coverage
- Retirement savings plan with employer contribution
- Tuition remission (up to two courses per semester)
- Paid time off and holidays
- Professional development and continuing education opportunities
Compliance Statements
Culture of Care: In an effort to improve patient safety Howard University Hospital supports a Just Culture that promotes accountability learning safe systems and well-managed behavioral choices.
Equal Opportunity Employer: Howard University Hospital is an Equal Opportunity Employer and does not discriminate on the basis of race color religion sex national origin age disability or any other protected status.
Reasonable Accommodation: If you require a reasonable accommodation to complete the application process please contact .
Pay Transparency: The salary range stated reflects the anticipated compensation for this position at the time of posting and is provided in accordance with the DC Pay Transparency Act.
Disclaimer: This job description indicates the general nature and level of work performed and is not a comprehensive inventory of all duties responsibilities and qualifications required.
Required Experience:
Manager
