IT Business Operations Manager

What Youll Do

SourceAmerica is seeking seeking an experienced IT Business Operations Manager to join our Information Technology department. The IT Business Operations Manager serves as a key operational partner to the Chief Information Officer and IT leadership team. This role oversees IT business operations including budget management vendor and contract administration workforce coordination invoice processing reporting software renewals and departmental planning activities.

The ideal candidate combines strong financial and analytical skills with exceptional organizational abilities and a proactive approach to managing recurring processes deadlines and cross-functional initiatives.

Who is SourceAmerica

There are approximately 500 NPAs in the SourceAmerica nonprofit network that provide products or services through the AbilityOne Program and approximately 36000 AbilityOne employees are in the SourceAmerica nonprofit network. More information can be found at to the requirements of this position candidates must live within 30 commuting miles or less of the SourceAmericas National Office Vienna VA; and work 2-3 days per week in the office.

How You Will Spend Your Day ...

Financial Management & Reporting

• Manage IT budget tracking forecasting expense monitoring and financial reporting.
• Review invoices for accuracy authorization and contract compliance.
• Monitor expenditures and provide variance analysis and financial insights.
• Maintain operational dashboards metrics and leadership reports.

Vendor & Contract Management

• Maintain an inventory of IT vendors contracts service agreements and software subscriptions.
• Coordinate contract renewals and track key expiration dates.
• Manage purchase requests purchase orders amendments and supporting documentation.
• Support vendor performance management and relationship oversight.
• Identify cost-saving opportunities and improve contract management processes.

Workforce & Resource Coordination

• Coordinate recruiting onboarding offboarding contractor renewals and staffing administration.
• Maintain workforce metrics staffing rosters and contractor information.
• Support office and workstation assignments for IT staff and contractors.
• Assist with departmental planning meetings and operational activities.

Operational Excellence

• Develop procedures templates controls and operational documentation.
• Prepare reports and presentations for executive and leadership audiences.
• Identify process improvements automation opportunities and operational efficiencies.
• Partner effectively with Finance Procurement Human Resources Facilities and Legal teams.

Salary Range

The salary for this position falls in a range between $88000 - $98000 depending on your experience and geographic location in the United States.

Minimum Qualifications

• Bachelors degree in Business Administration Finance Accounting Operations Management Information Systems or a related field.
• 5 years of progressively responsible experience in Business operations Financial administration Contract administration Vendor management and Procurement.
• Experience managing contracts invoices vendors renewals and purchasing processes.
• Experience supporting budgeting forecasting and financial reporting.
• Experience coordinating staffing recruiting contractor administration or workforce operations.
• Advanced proficiency in Microsoft Excel and Microsoft 365 applications.
• Strong analytical organizational and problem-solving skills.
• Excellent verbal and written communication skills.
• Ability to manage multiple priorities and deadlines independently.
• Strong attention to detail and commitment to accuracy.
• Ability to maintain confidentiality of financial personnel and vendor information.
• Advanced proficiency with Microsoft Office Suite (Excel Outlook PowerPoint Word).
• Experience working with ERP systems; familiarity with Microsoft Dynamics 365 is a plus.

Preferred Qualifications

• Experience supporting an Information Technology department or Office of the CIO.
• Experience with Power BI or other business intelligence tools.
• Experience with procurement contract management or invoice-processing systems.
• Knowledge of technology contracts software licensing and professional services agreements.
• Experience improving and automating business processes.

Work Environment

Our organization offers a hybrid work model.*Due to the requirements of this position candidates must live within 30 commuting miles or less of the SourceAmericas National Office Vienna VA; and work 2-3 days per week in the office.

Employee Benefits

We offer a comprehensive employee benefits package that includes paid holidays vacation time sick leave medical dental and vision insurance a solid retirement plan and more!

Accessibility Support

Were committed to offering reasonable accommodation to job applicants with disabilities. If you need assistance or accommodation due to disability please contact us at Human Resources or .

Equal Opportunity Employment

All qualified applicants will receive consideration for employment without regard to race color religion sex sexual orientation gender identity national origin disability or protected veteran status. View our EEO Policy Experience:

Manager