IT Business Analyst-

• Document current-state and future-state processes workflows hand-offs roles and improvement opportunities.
• Help convert institutional knowledge into accessible process documentation that supports consistency accountability and repeatable execution and owns process document repository.
• Support organizational change management and communication efforts.
• Define reporting requirements standardize business definitions improve data quality and support leadership decision-making.
• This role will contribute to the IT Business Management goal of creating a single source of truth standardizing reporting developing executive dashboards and enabling data-driven decision support.
• Support demand intake request clarification business case development prioritization discussions and governance preparation.
• Maintain clear documentation of decisions open questions risks dependencies and follow-up actions. The role will support demand and portfolio visibility.
• Act as a liaison with IT operations and business functions.
• Serve as business analyst for complex cross-functional initiatives.
• Support testing user acceptance implementation readiness and post-implementation review by confirming that delivered solutions align with approved requirements and intended business outcomes.
• Perform other duties as assigned.

• A bachelors degree in computer science or a related area and experience in computer system development and modification. Relevant experience may substitute for the bachelors degree on a year-for-year basis.
• Two (2) years of experience analyzing business processes and workflows.
• Two (2) years of experience with business process mapping tools such as Visio or equivalent process-mapping tools.
• At least 1 year of experience with Power BI.

• Demonstrated ability to translate operational and technical data into executive-level insights and recommendations.
• Have the ability to work independently and respond to project tasks by developing solutions within defined parameters.
• Strong process mapping and process improvement skills.
• Ability to translate business needs into clear documentation.
• Strong written communication and meeting facilitation skills.
• Ability to analyze issues identify root causes and recommend practical improvements.

Three (3) years of experience as a business analyst in a large-scale technology environment.

The Department of Administration is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race color religion sex (including pregnancy childbirth or related medical conditions including but not limited to lactation) national origin age (40 or older) disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The South Carolina Department of Administration offers an exceptional benefits package for full time (FTE) employees: