IT Business Analyst
Lincoln, NE - USA
Job Summary
Nelnet is a diversified and innovative company committed to enriching lives through the power of service as a student loan servicer professional services company consumer loan originator and servicer payments processor renewable energy solutions and K-12 and higher education expert. For over 40 years Nelnet has been serving its customers associates and communities.
The perks of working at Nelnet go beyond our benefits package. When you join the Nelnet team youre part of a community invested in the success of each individual. That support comes through in our work as we are united by our mission of creating opportunities for people where they live learn and work.
The Business Analyst (BA) partners with business leadership stakeholders and delivery teams to define analyze and deliver solutions that align with business goals. The BA bridges business needs and technical capabilities ensuring requirements are clear actionable and aligned with strategic objectives.Business Analysis & System Insight
Collaborate with business leadership stakeholders and users to define and document requirements objectives and success metrics.
Analyze current processes identify improvement opportunities and translate business needs into actionable solutions and specifications.
Ensure solutions and documentation meet business needs including supporting user stories use cases and system updates
Team Collaboration & Stakeholder Engagement
Partner with business leadership and teams to refine backlog prioritize work and support story creation.
Facilitate clear communication consensus-building and alignment among stakeholders clients and technical staff.
Foster trust and act as a liaison to ensure shared delivery goals across teams.
Product Delivery & Continuous Improvement
Develop a deep understanding of system functionality and business rules to support both project work and operational activities.
Resolve support issues drive process and product improvements and leverage tools and technology to enhance analysis and delivery efficiency.
Nelnet believes in a hybrid work environment that accommodates both in-office and remote work. This model promotes a positive work-life balance and culture enabling in-person collaboration when possible while also providing benefits associated with remote work. The standard hybrid work schedule includes a 24/16 hour (in-office/work-from-home) split for associates that reside within 30 miles of an is subject to change based on manager discretion.
NOTE: Internal Associates working in a remote capacity may be considered for this position.
Qualifications
Experience: Proven background as a Business Analyst Systems Analyst Operational Analyst or similar role.
Skills: Strong communication leadership and relationship-building abilities; technical proficiency in SQL data analysis diagramming tools (e.g. Lucidchart Visio) and test management platforms is a plus.
Education: Bachelors degree or equivalent experience.
Additional Information
This role requires strong collaboration with business IT and leadership teams. The IT Business Analyst adapts to changing needs and helps ensure alignment across product strategy and team structures.
Starting Salary Range for this role: $65000 - $85000 Annually DOE
Our benefits package includes medical dental vision HSA and FSA generous earned time off 401K/student loan repayment life insurance & AD&D insurance employee assistance program employee stock purchase program tuition reimbursement performance-based incentive pay short- and long-term disability and a robust wellness program. Click here to learn more about our benefits: LINK.
Nelnet is committed to providing a welcoming and respectful workplace where all associates have the opportunity to succeed. As an Equal Opportunity Employer we ensure that all qualified applicants are considered for employment. Employment decisions are made without regard to race color religion/creed national origin gender sex marital status age disability use of a guide dog or service animal sexual orientation military/veteran status or any other status protected by federal state or local law. We value the unique contributions of every team member and believe that a positive work environment benefits everyone.
Qualified individuals with disabilities who require reasonable accommodations in order to apply or compete for positions at Nelnet may request such accommodations by contacting Corporate Recruiting at or.
Nelnet is a Drug Free and Tobacco Free Workplace.
Use of Artificial Intelligence in Hiring
We may use automated or artificial intelligence enabled tools to assist with the initial review of applications such as identifying relevant skills or experience. These tools are used to support human review and do not make hiring decisions. A recruiter reviews applications and determines which candidates move forward in the hiring process. For more information see our Privacy Policy and Pre-Use Notice: Automated Tools in Hiring
Required Experience:
IC
About Company
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