IT Business Analyst 2

Apply knowledge of business and technology to allow for the development of integrated solutions to resolve technical and business issues Serve as a liaison between internal customers and functional IT departments during the initial phases of development efforts for various business initiatives. Following BA principles and accepted methodologies define the system and functional requirements of technical projects.

Apply working knowledge of systems and Business Analysis to analyze and develop integrated
solutions to resolve technical issues for small to medium-sized custom development projects
Assist senior level Business Analyst in requirements gathering and research support for larger
more complex projects.
Assist in the analysis and design of new business processes around requirements definition
information gathering and consistent documentation methodologies.
Using multiple information gathering techniques conduct facilitated sessions with customers to
define detailed business requirements for solution development. Establish and maintain clear
scope boundaries for the solution.
Develop precise documentation of prioritized functional requirements that can directly be converted to test plans use cases and system conceptual designs.
Assist in translating requirements and use cases to the designers ensuring there is a clear and
concise understanding of requirements.
Review test conditions and expected results for product performance and user acceptance
testing.
Continue to build on technical and business knowledge to better understand the link between
business and technology.
Participate in quality management reviews as outlined in the project work plan
Performs other related duties and participates in special projects as assigned.

Qualifications :

Education - Min/Preferred Education Level:  Minimum 4 Year / Bachelors Degree
Bachelors degree in a discipline related to functional work.

Minimum Years of Experience:   3 years of relevant work experience.
Skills and Certifications:
Strong problem-solving skills organizational skills and time management skills
Strong communication skills; both written and verbal.
Knowledge of desktop software such as Microsoft Word Excel and PowerPoint
May require knowledge of or ability to quickly learn specialized software to complete work
assignments.
Able to demonstrate the ability to solve somewhat more complex problems by analyzing variables
and applying appropriate solutions learned through experience and proficiency in understanding
the job.
Must be able to recognize anomalies and critical situations and respond appropriately.
Must be able to communicate and interact with a variety of internal/external customers and/or coworkers
at the level of detail required to resolve issues of moderate complexity.

Additional Information :

The annual salary pay range for this role at the noted location is $64000 to $98400 . The actual rate of pay offered may vary based upon but not limited to: education skills experience proficiency performance shift and addition to base salary depending on the role the total compensation package may also include overtime shift differential call-in and stand-by pay. RRD offers benefits including medical dental and vision coverage paid time off disability insurance 401(k) with match life insurance and other voluntary supplemental insurance coverages plus tuition assistance maternity leave adoption assistance and employer/partner discounts.

RRD is an Equal Opportunity Employer including disability/veterans

At RRD we value innovation authenticity and integrity. To uphold the security and fairness of our hiring process we ask that candidates refrain from using AI tools during interviews to ensure an authentic and secure experience. We appreciate your cooperation as we work to maintain a transparent and equitable hiring process.

All employment offers are contingent upon the successful completion of both a pre-employment background and drug screen.

Remote Work :

Yes

Employment Type :

Full-time