IT Asset Technician I
Costa Mesa, CA - USA
Job Summary
Our IT Asset Management (ITAM) team is the backbone of our corporate technology operations managing the end-to-end lifecycle of all endpoint assets from receiving in our facility to secure eco-friendly disposal. We combine strategic software automation precise inventory auditing and streamlined physical logistics to ensure our workforce is seamlessly equipped with the tools they need. As a highly collaborative and detail-oriented group we bridge the gap between high-level vendor compliance and hands-on day-to-day technical support. By joining our team you will play a critical role in keeping our global IT endpoint devices organized cost-effective and ready to scale.
We are seeking an IT Hardware Asset Technician I to predominantly support our inventory and asset management program. This hands-on role is vital to ensuring all hardware is accounted for configured properly and delivered to team members efficiently.
- Physical Logistics: Move stock and deploy inventory (must be able to lift up to 50 lbs). This includes moving pallets breaking down boxes and stocking items on shelves.
- Device Maintenance: Physically clean assets wipe devices and partner with cross functional team for repairs and RMA (Return Merchandise Authorization) processes to ensure all devices are in working order.
- System Accuracy: Inventory internal hardware to ensure that all devices are correctly logged in our asset management system.
- Discrepancy Investigation: Audit user devices to ensure asset systems correctly reflect our current state and investigate any discrepancies.
- Workspace Setup: Set up desks for new hires with monitors and peripherals as needed.
- Hardware Deployment: Deploy and assist in setting up laptops desktops tablets storage media devices cellular devices monitors peripherals etc.
- Support Ticket Resolution: Handle incoming tickets using Jira walk-up requests and provide deskside support as needed.
- Soft Skills: Must be eager motivated collaborative reliable and highly customer-focused.
- Attention to Detail: Strong attention to detail. This position is highly focused on verifying serial numbers and matching specifications to ensure proper documentation.
- Inventory Control: Experience maintaining and keeping accurate inventory counts.
- Physical Capability: Comfortable with physical labor standing/walking for most of the day and able to lift heavy items (50 lbs).
- Technical Support: Ticketing experience (for desktop-related incidents) deskside support and hands-on technical troubleshooting tasks.
- Certified forklift operator or ability and interest to get certified.
- Eligible to obtain and maintain an active U.S. Secret security clearance.
US Hourly Range
$22.60 - $30.29 USD
The salary range for this role is an estimate based on a wide range of compensation factors inclusive of base salary only. Actual salary offer may vary based on (but not limited to) work experience education and/or training critical skills and/or business considerations. Highly competitive equity grants are included in the majority of full time offers; and are considered part of Andurils total compensation package. Additionally Anduril offers top-tier benefits for full-time employees including:
At Anduril we invest in our people. Our comprehensive competitive benefits package (available at little to no cost to employees) ensures youre supported in health recovery and whatever comes next.For more information Explore Our Benefits.
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Required Experience:
IC