IT Applications Administrator IIRemote

The IT Applications Administrator II is responsible for the administration maintenance support and optimization of enterprise applications. This role works closely with business users IT teams vendors and stakeholders to ensure application availability performance security and alignment with business requirements.

• Administer configure and maintain business-critical applications.
• Monitor application performance availability and system health.
• Troubleshoot and resolve application issues incidents and user requests.
• Coordinate application upgrades patches and enhancements.
• Manage user accounts permissions and security settings.
• Collaborate with vendors and internal teams to resolve technical issues.
• Develop and maintain application documentation procedures and knowledge articles.
• Support testing activities for new releases updates and integrations.
• Assist with data management reporting and system audits.
• Ensure compliance with organizational policies security standards and regulatory requirements.
• Participate in disaster recovery and business continuity planning for supported applications.
• Provide end-user training and technical guidance when needed.

• Bachelors degree in Information Technology Computer Science Information Systems or related field or equivalent work experience.
• Experience supporting enterprise applications such as ERP CRM HRIS ITSM or other business systems.
• Knowledge of Windows and/or Linux environments.
• Understanding of databases SQL queries and application integrations.
• Experience with troubleshooting incident management and change management processes.
• Strong analytical and problem-solving skills.
• Excellent communication and customer service skills.

• Experience with cloud-based applications and SaaS platforms.
• Knowledge of scripting or automation tools (PowerShell Python Bash etc.).
• Familiarity with identity and access management concepts.
• Experience with API integrations and middleware platforms.
• Relevant certifications such as ITIL Microsoft AWS or vendor-specific application certifications.