IT Analyst- Help Desk

Summit Line Construction a subsidiary ofQuanta Services Inc.(NYSE: PWR) is one of North Americas premier utility construction companies. Headquartered in Heber City Utah we offer powerline and substation construction and maintenance services in a variety of utility markets. Like many Quanta operating companies Summit Line continues to experience significant growth. As our national operations expand we seek motivated individuals to join the team!

Company
Summit Line Construction is one of North Americas premier utility construction companies. Summit Line operates from its headquarters in Heber City Utah and has completed projects all over the United States. Summit Line performs new build design build and maintenance services for both the public and private sector utilities. Summit Line offers construction and maintenance services in a variety of utility markets including transmission distribution and substation. Summit Line Construction is an Equal Opportunity Employer and participates in E-Verify. Summit Line offers its full-time employees medical dental and vision benefits along with a 401k.

Position
Summit Line Construction is looking for a qualified and energetic individual to join our I.T. Department and who will also be a complement to the company and its culture.

Qualified persons to be considered will already have some professional background with I.T. experience have great I.T. related troubleshooting skills specifically with Windows 10 Microsoft Office Network Stack Server Administration Printers Apple IOS and Android mobile devices. Also can effectively balance speed and quality of work while multi-tasking end-user support able to maintain good composure in stressful situations be an effective honest a respectful communicator and be diligent in the planning and the execution of tasks. The candidate will have hands on experience running and trimming out CAT6 cable.

**This position will be based in Pahrump NV on project then moved to Las Vegas NV when completed.**

Key Responsibilities:

Provide technical assistance and troubleshooting for users to resolve computer software network printing and mobile device related issues in person over the telephone or remotely with remote assistance applications.

Provide support for the business applications and coordinate with support vendors when resolving complex issues.

Provide individual and group orientation trainings of technology equipment along with department driven projects and initiatives where applicable and upon request.

Assist in maintaining the effective operations of the Information Technology (IT) Department; along with the implementation of policies and procedures.

Administration of servers desktop computers printers desk and cellular phones and tablets.

Travel to other offices and remote field locations to setup/maintain local networks office equipment and provide user support.

Work on major IT projects including system updates upgrades migrations and outages.

Maintain accurate inventory of technology hardware software and resources.

For new and existing users prepare and install workstations connect and set up hardware load all required software provide network accounts and passwords as required.

Monitor and enforce security of all technology.

Preferred Knowledge/Skills:

Understanding of contractual/regulatory compliance requirements

Understanding of Risk Management Frameworks such as NIST 80053 ISO 27001 COBIT etc.

Demonstrated knowledge of the operating systems Windows and Linux

Demonstrated knowledge of virtualization networking and Active Directory

Demonstrated knowledge of NTFS permissions and least privilege practices

Demonstrated knowledge of Microsoft Office desktop applications

Demonstrated knowledge of PowerShell SSH and remote management

Demonstrated knowledge of RJ45 network wiring

Self-starter who can work independently while supporting the needs of the team.

Excellent oral and written communication skills

Strong decision-making skills

Strong organizational skills

Comfortable interacting with all levels of management

Valued Certifications:

CompTIA A Network Security ITIL or any other IT related Certifications.

Preferred Education and Experience

Associate/Diploma in IT or Computer Science related field.

Previous helpdesk or call center experience.

Physical Demands

The Information Technology Specialist will have to spend long hours sitting and using office equipment and computers which can cause muscle strain.

Lifting of computer equipment supplies and materials.

Use of ladders to reach high places.

Running network wires through walls and in ceilings.

Some work after-hours may be required.

Some travel to other office and field locations is required.

Benefits:

We offer an extremely competitive and comprehensive benefits package including:

• PTO that startsaccruingDAY 1

• 401K Immediate Vesting; employer match starting same day

• Several medical plans to choose from

• Dental Plan and Vision Plan

• Life insurance short term & long-term disability

• Paid Holidays

• Pet Insurance

• Employee discounts EAP and Wellness Program

• Identity Theft Protection and so much more!

All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race color religion national origin or ancestry sex (including gender pregnancy sexual orientation and/or gender identity) age disability genetic information veteran status and/or any other basis protected by applicable federal state or local law.

We are an Equal Opportunity Employer including disability and protected veteran status.

We prohibit all types of discrimination and are committed to providing access and equal opportunity for individuals with disabilities. For additional information or if reasonable accommodation is needed to participate in the job application interview or hiring processes or to perform the essential functions of a position please contact us the Companys Human Resources department.