IT Analyst
Job Location:
Job Location:
Chandler, TX - USA
Monthly Salary:
Not Disclosed
Monthly Salary:
Posted on:
19 hours ago
Posted on:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
We are seeking an experienced ITAnalyst to provide onsite technical support and maintain critical manufacturing IT systems in a production environment. This individual will serve as the primary point of contact for desktop support activities while also supporting infrastructure systems that enable manufacturing operations. The ideal candidate will possess strong technical troubleshooting skills experience with Windows-based environments and the ability to work independently in a fast-paced industrial setting.
Key Responsibilities
Desktop & End-User Support
Key Responsibilities
Desktop & End-User Support
- Lead onsite IT desktop support activities for employees at the Chandler AZ facility.
- Diagnose and resolve hardware software operating system network and mobile device issues.
- Support Windows 10 and Windows 11 operating systems and a variety of business applications.
- Stage configure deploy and support IT assets including desktops laptops and mobile devices.
- Manage and maintain inventory of IT equipment and assets.
- Support manufacturing infrastructure environments consisting of:
- VMware virtual machines
- Windows servers and workstations
- SAN storage systems
- Backup and recovery platforms
- Maintain and troubleshoot systems supporting:
- Microsoft SQL Server
- Microsoft IIS
- Rockwell FactoryTalk
- Other manufacturing and operational technologies
- Execute quarterly patch management cycles and periodic security updates.
- Support security and compliance requirements within the process control computing environment.
- Manage computer room operations including:
- UPS backup power systems
- Environmental monitoring
- Housekeeping standards
- Audit and compliance readiness
- Ensure timely completion of process audits and compliance-related activities.
- Collaborate with global IT teams to share technical knowledge best practices and support strategies.
- Develop and maintain an understanding of business operations and manufacturing processes.
- Continuously improve technical skills and stay current with emerging technologies and changing business requirements.
- Identify risks troubleshoot complex issues and recommend effective solutions.
- Minimum of 3 years of experience in an IT support infrastructure or systems administration role within a business environment.
- Strong knowledge of:
- Windows operating systems (Windows 10 & 11)
- Microsoft SQL Server administration and troubleshooting
- VMware virtualization technologies
- Computer hardware and lifecycle management
- Experience supporting networking mobile devices and enterprise software applications.
- Proficiency with Microsoft Office applications including Outlook Excel and Word.
- Strong analytical troubleshooting and problem-solving abilities.
- Ability to work independently and manage multiple priorities in a dynamic environment.
- Excellent decision-making communication and customer service skills.
- Must be legally authorized to work in the United States without sponsorship.
- Bachelors degree from an accredited college or university.
- Experience supporting manufacturing industrial or operational technology (OT) environments.
- Familiarity with Rockwell FactoryTalk and manufacturing control systems.
- Experience supporting SQL Server IIS storage platforms and backup solutions in a production environment.
Required Experience:
Junior IC
About Company
Discover expert IT support and cybersecurity services. Partner with All Lines Technology for efficient, innovative tech solutions.
