IS APPLICATION MANAGER EPIC-INFORMATION SYSTEMS

You belong at Union!

Join us as we provide compassionate service and high-quality care to the Wabash Valley Communities. We are committed to helping you find a role that recognizes your interests expertise and talent and helping you achieve your long-term career goals and aspirations. At Union youll experience an inclusive environment in which you are empowered to be your best self every day.

In addition to competitive pay Union co-workers enjoy:

• Part-time and Full-time schedules
• Comprehensive Benefits
• Paid Time Off starting day one.
• Tuition reimbursement up to $5250 each year.
• Career Paths
• Success Sharing
• 403bRetirement Employer Match.
• Much More!

Be part of an organization that is dedicated to your work-life balance career growth and development. Union HealthU MatterandU Belong.

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IS Application Manager-Epic Ancillary Details

Essential Job Duties:

1. Lead the lifecycle management of assigned applications including planning implementation stabilization optimization upgrades release management maintenance and decommissioning.
2. Partner with operational clinical financial technical and executive leaders to understand business needs improve workflows increase efficiency strengthen adoption and advance organizational outcomes.
3. Manage and develop analyst teams by setting expectations assigning work balancing workload coaching staff supporting certification or skill development providing feedback and creating growth pathways for analysts.
4. Establish and manage application roadmaps priorities governance processes change control testing expectations issue escalation and communication plans.
5. Ensure supported applications are reliable secure compliant and aligned with healthcare regulations organizational policies data privacy requirements and information security standards.
6. Serve as an escalation point for complex application workflow integration vendor operational and production support issues.
7. Coordinate cross-functional work with project managers infrastructure integration analytics training security compliance vendors operational leaders and other application teams.
8. Monitor application performance support metrics service levels risks resource needs customer satisfaction and opportunities for continuous improvement.
9. Lead or support major organizational events including go-lives command center support integrated testing operational readiness activities upgrades downtimes disaster recovery exercises and executive or operational review sessions.
10. Maintain current knowledge of healthcare technology trends application capabilities industry standards regulatory requirements and operational best practices relevant to assigned applications.
11. Participate in an on-call support rotation as required to ensure timely response escalation and assistance resolution and communication of critical application workflow and production support issues outside of standard business hours for the systems.
12. This is a hybrid position with designated required onsite events. Onsite presence may be required for go-lives command center support major testing events operational readiness activities leadership meetings team development sessions critical issue resolution and other organization-designated events.

Qualifications:

• Bachelors degree in information technology computer science healthcare administration clinical informatics business administration nursing or a related field required; equivalent experience may be considered based on organizational policy.
• Masters degree in a related field preferred.
• Minimum of five years of progressive experience in healthcare IT enterprise application support clinical/business systems or application management preferred.
• Minimum of two years of leadership team lead supervisory project leadership or analyst mentoring experience preferred.
• Experience supporting Epic Workday ERP clinical revenue cycle integration or business applications preferred based on assigned portfolio.
• Epic certification Workday training application-specific certification or other relevant technical/clinical credential preferred or required based on the assigned role.
• Demonstrated ability to partner with operational leaders translate workflow needs into system solutions manage competing priorities and communicate effectively with technical and non-technical audiences.
• Strong leadership skills with experience coaching staff building team capability managing performance supporting accountability and fostering a collaborative and respectful work environment.

Please note that the salary information provided on the career site for this position opening may not necessarily reflect the accurate compensation associated with the role.
We encourage candidates to inquire further and engage in direct communication with Union Health for comprehensive salary details.

Required Experience:

Manager