Inventory Control Manager, Retail Sales

This position is not eligible for employer sponsorship. Applicants must be legally authorized to work and must not require employer sponsorship.

Location:

To ensure a fair and consistent evaluation process candidates are expected to complete all interviews and assessments independently and without the use of artificial intelligence tools (including AI-generated responses prompts or real-time assistance).Use of AI throughout the application and recruiting process may result in removal from consideration. Our goal is to get to know your authentic experiences communication style and problem-solving approach.

We are hiring an Inventory Control Manager to protect inventory accuracy and product availability across a large multi-location retail network. This role owns the day-to-day control loop for key retail product families turning data signals into action with field operations purchasing and intracompany stakeholders so stockouts overstocks master-data errors and opening readiness issues are found early and closed out.

This is a hands-on analytical and process role: exception triage root-cause investigation replenishment/level hygiene replenishment frequency program compliance new-location readiness and continuous improvement of the tools and reports the field teams and the home office rely on.

What you will do

Inventory accuracy & exception management

• Monitor daily and periodic inventory exception reports; investigate material swings and variances by SKU and location/region.

• Drive root-cause analysis (process system master data damage or demand) and assign clear owners and next steps until closed.

• Maintain disciplined follow-up so unexplained inventory movement does not linger.

Levels replenishment & program compliance

• Own product-level / min-max / safety-stock style parameters for Retail SKUs and keep them current as demand and pack rules change.

• Own and manage safety-stock plan for product groupings at the store grouping geographic region and global levels with multiple variables.

• Audit location-level assortment and program enrollment (on/off compliance) and correct master data.

• Support specialty accessory / parts inventory health including purchasing holds level retain/remove decisions and alignment with Procurement.

• Make recommendations for replenishment allocation frequency.

Network readiness (new locations & remodels)

• Prepare and distribute retail inventory opening packets for new centers (plans layouts display/assortment files and related readiness docs for start-up).

• Support showroom layout and remodel requests with accurate product display and timing guidance via action-plan deliverables to field operations executives.

• Own and manage inventory safety-stock and ramp-up plan for new locations.

Systems reporting & continuous improvement.

• Own improve existing and develop new Point-of-Sale inventory management tools that store teams use to manage incoming shipments and keep daily inventory records accurate.

• Use BI / analytics platforms and operational reports to surface risk; improve report design so leaders can act quickly.

• Document system defects that break inventory truth (e.g. pack-size / algorithm issues) and shepherd fixes with product/IT partners.

• Build simple durable metrics and playbooks so the control process scales beyond one person.

Field support enablement & subject-matter leadership

• Support approximately 2500 company-owned field locations with clear practical guidance on retail inventory questions and exceptions.

• Become the recognized subject matter expert for U-Haul retail inventory policies tools data and operating practices.

• Guide and influence field and cross-functional partners who do not report directly to this role.

• Identify repeat questions and failure points then convert them into self-service tools standardized processes training job aids and decision rules.

• Reduce avoidable home-office dependency while maintaining the right controls escalation paths and accountability.

Partnership & communication

• Work daily with Retail Sales leadership inventory peers Procurement operations real estate/field partners and intake/ticket surfaces.

• Translate complex inventory issues into practical actions for operators and executives.

• Escalate crisply: what changed business risk and the decision or action needed.

Required qualifications:

• 4 years in inventory control inventory planning/allocation warehouse inventory accuracy or multi-unit retail supply chain (or equivalent).

• Proven experience investigating inventory discrepancies and driving corrective action across functions.

• Strong analytical skills; advanced Excel (or equivalent) and comfort with ERP / WMS / POS / BI reporting tools.

• Clear written and verbal communication; able to brief executives and coach field partners without jargon overload.

• High ownership detail orientation and follow-through on recurring control work.

• Ability to manage multiple concurrent workstreams (daily firehose projects) without dropping either.

Preferred qualifications:

• Experience in multi-location retail or distribution networks.

• Background setting or maintaining min/max safety stock or product-level parameters.

• Exposure to purchasing holds pack/case rules or inventory master-data stewardship.

• Experience filing and driving system defects / continuous improvement with engineering or product teams.

• New-store opening or remodel inventory readiness experience.

• Bachelors degree in supply chain business operations or related field; APICS CPIM and CSCP is a plus.

• Familiarity with U-Haul (or similar) retail inventory BI and ticketing tools after onboarding.

UHaul Offers:

• Medical insurance
• Prescription drug plans
• Dental & Vision plan with hearing care discounts
• Onsite medical clinic for team members and eligible family members
• New indoor fitness gym (Midtown Phoenix campus)
• Get Fit Gym Reimbursement Program
• Registered Dietitian Program
• WeightWatchers
• CVS Virtual Care
• UHaul Kids Program
• 24Hour Nurse Line
• Wellness Program (Healthier You initiatives & challenges)
• Mindset App Reimbursement
• Pet Insurance & Wellness plans
• Career stability
• Opportunities for advancement
• Valuable onthejob training
• Tuition Reimbursement Program
• Free online courses for personal and professional development at UHaul University
• 401(k) Savings Plan
• Employee Stock Ownership Plan (ESOP)
• Companypaid life insurance
• Voluntary life insurance options
• Short-Term and LongTerm Disability
• Critical Illness Accident & Hospital Indemnity plans
• Business & business travel insurance
• MetLaw Legal Program
• MetLife Auto & Home Insurance
• LifeLock Identity Theft Protection
• Dave Ramseys SmartDollar Financial Wellness Program
• UHaul Federal Credit Union
• Paid holidays vacation and sick time
• You Matter Employee Assistance Program (EAP)
• Discounts on cell phone plans hotels computers vehicles & more
• Community involvement & volunteer opportunities
• UHaul Mothers Program (Paid maternity leave)

#LI-SB1

U-Haul Holding Company and its family of companies including U-Haul International Inc. (U-Haul) continually strives to create a culture of health and wellness. Consistent with applicable state law U-Haul will not hire or re-hire individuals who use nicotine products. The states in which U-Haul will decline to hire nicotine users are: Alabama Alaska Arizona Arkansas Delaware Florida Georgia Hawaii Idaho Iowa Kansas Maryland Massachusetts Michigan Nebraska Pennsylvania Texas Utah Vermont Virginia and Washington. U-Haul has observed this hiring practice since February 1 2020 as part of our commitment to a healthy work environment for our team.

U-Haul is an equal opportunity employer. All applicants for employment will be considered without regard to race color religion sex national origin physical or mental disability veteran status or any other basis protected by applicable federal provincial state or local law. Individual accommodations are available on requests for applicants taking part in all aspects of the selection process. Information obtained during this process will only be shared on a need to know basis.