Intune Engineer

Key Responsibilities

Endpoint Management & Engineering

• Design implement and manage Microsoft Intune policies device configurations compliance policies and endpoint security settings.

• Administer and optimize Microsoft Endpoint Manager (MEM) Windows Autopilot Microsoft Entra ID (Azure AD) and Microsoft Defender integrations.

• Develop and maintain device enrollment provisioning configuration and lifecycle management processes.

• Create test and deploy application packages across Windows macOS iOS and Android platforms.

• Implement and support Windows Autopilot deployments for zero-touch provisioning.

• Monitor and manage device compliance remediation and policy enforcement activities.

• Evaluate and implement endpoint management best practices to improve security user experience and operational efficiency.

Security & Compliance

• Partner with Cybersecurity teams to implement endpoint security controls and Zero Trust strategies.

• Configure and support Conditional Access policies integrated with Intune and Entra ID.

• Support compliance initiatives related to HIPAA HITRUST SOC and other regulatory requirements.

• Monitor and remediate endpoint vulnerabilities configuration drift and security risks.

• Collaborate with Security Operations teams to strengthen endpoint detection response and threat mitigation capabilities.

Automation & Innovation

• Develop automation solutions using PowerShell Microsoft Graph API and Power Automate.

• Build proactive monitoring and remediation scripts to improve endpoint health and supportability.

• Streamline onboarding offboarding device refresh and lifecycle management processes.

• Evaluate emerging Microsoft Endpoint Management technologies and recommend adoption opportunities.

• Drive continuous improvement initiatives that reduce manual effort and improve service delivery.

Operations & Support

• Serve as an escalation point for complex endpoint management and device-related issues.

• Support operating system deployments software distribution patch management and endpoint updates.

• Develop and maintain technical documentation standards procedures and knowledge articles.

• Participate in incident response root cause analysis and problem management activities.

• Partner with Service Desk teams to improve support processes and reduce recurring issues.

Reporting & Analytics

• Develop dashboards and reporting for endpoint compliance patching endpoint health and user experience metrics.

• Track and report key operational performance indicators and service-level objectives.

• Provide recommendations to improve endpoint security compliance and operational effectiveness.

• Bachelors degree in Information Technology Computer Science or related field; equivalent experience will be considered.

• 3-7 years of experience supporting enterprise endpoint management environments.

• 3 years of hands-on experience administering Microsoft Intune.

• Experience managing:

  • Microsoft Intune

  • Microsoft Endpoint Manager

  • Windows Autopilot

  • Microsoft Entra ID (Azure AD)

  • Microsoft 365

  • Microsoft Defender

• Experience packaging and deploying enterprise applications.

• Strong PowerShell scripting and automation experience.

• Experience supporting Windows 10 and Windows 11 enterprise environments.

• Strong understanding of endpoint security compliance device management and identity management concepts.

• Excellent troubleshooting analytical and problem-solving skills.

Join our team and help shape the future of endpoint management security and digital workplace technology while enabling a secure modern and seamless employee experience.