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Interoperability Operations Analyst

Zus Health

Job Location:

Boston, MA - USA

Monthly Salary: Not provided by the employer

Posted: 27 June 2026 (30+ days ago)

Application Deadline: 30 September 2026

Vacancies: 1 Vacancy

Job Summary

Who we are

Zus is a shared health data platform designed to accelerate healthcare data interoperability by providing easy-to-use patient data via API embedded components and direct EHR integrations. Founded in 2021 by Jonathan Bush co-founder and former CEO of athenahealth Zus partners with HIEs and other data networks to aggregate patient clinical history and then translates that history into user-friendly information at the point of care. Zuss mission is to catalyze healthcares greatest inventors by maximizing the value of patient insights - so that they can build up not around.

What were looking for:

Every customer on the Zus network should have access to the most comprehensive clinical data possible and should understand exactly what they have. As Interoperability Operations Analyst youll build the metrics intelligence and tooling that make that possible. Youll dig into where coverage is strong and where its thin surface the reasons why and partner with support and solutions teams to close the gaps. When the right fix is a query youll write it. When its an automated workflow youll build it.

This is a role for someone who is equally comfortable in a SQL editor and a Python script gets genuinely curious about unexplained patterns in data and is excited about using AI tools to work faster and smarter. Youll sit at the intersection of data operations and product. Your insights will shape how the network grows and how we serve our customers.

As part of our team you will be focused on...

Coverage Intelligence

Build and maintain the metrics and dashboards that track clinical data coverage across the Zus network by geography network data type and customer
Identify coverage gaps and anomalies investigate root causes and communicate findings clearly to customers and internal stakeholders
Deliver the regular coverage intelligence that helps every customer understand the depth and breadth of their data and whats driving any gaps

Operations Partnership

Work closely with support and solutions teams to translate coverage findings into operational actions escalations network outreach configuration changes
Develop and maintain playbooks for recurring coverage issues turning one-off investigations into repeatable processes
Contribute to onboarding quality by flagging patterns in new participant data that suggest connectivity or configuration problems

Tooling & Automation

Build internal tools scripts and automated workflows that reduce manual analysis and surface insights faster
Experiment with AI tools (including Claude) and BI platforms to accelerate how the team operates
Partner with engineering and product to ensure the systems we rely on generate the signals we need

Product Feedback Loop

Translate operational data into product requirements if a coverage gap is systematic youll articulate why its a product problem and what solving it would require
Partner with UX and engineering to shape internal and customer-facing experiences that make coverage intelligence intuitive and actionable

Youre a good fit because you have...

SQL fluency: You write queries naturally and reach for them first when you have a question about data. Experience with BI tools (Looker Metabase Tableau etc.) is a plus
Automation instinct: You dont accept manual work as permanent. Youre comfortable in Python and curious about AI-assisted workflows youd rather build a system than repeat a task
Analytical curiosity: You notice when numbers dont add up and you follow the thread. Youre comfortable sitting with ambiguous data and forming hypotheses
Clear communicator: You can translate a coverage analysis into a crisp jargon-free narrative for a customer or an executive
Healthcare interest: Prior exposure to clinical data formats (FHIR HL7 C-CDA) or the provider/EMR ecosystem is a plus but a genuine interest in how healthcare data flows is what matters most

Why this role matters...

Data coverage is one of the most tangible levers for customer value at Zus and right now the infrastructure for understanding and improving it is still being built. Youll have real ownership over that build: the metrics the tooling and the feedback loops that help the network get better over time. The work compounds.

$80000 - $130000 a year

We will offer you

Competitive compensation that reflects the value you bring to the team a combination of cash and equity

Robust benefits that include health insurance wellness benefits 401k with a match unlimited PTO

Opportunity to work alongside a passionate team that is determined to help change the world (and have fun doing it)

Please Note: Research shows that candidates from underrepresented backgrounds often dont apply unless they meet 100% of the job criteria. While we have worked to consolidate the minimum qualifications for each role we arent looking for someone who checks each box on a page; were looking for active learners and people who care about disrupting the current healthcare system with their unique experiences.

We do not conduct interviews by text nor will we send you a job offer unless youve interviewed with multiple people including the Director of People & Talent over video interviews. Job scams do exist so please be careful with your personal information.

We may use artificial intelligence (AI) tools to support parts of the hiring process such as reviewing applications analyzing resumes or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed please contact us.

Required Experience:

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