Internship Guest Relations and Client Experience John Lobb
New York City, NY - USA
Job Summary
For more than 150 years John Lobb has been defined by exceptional craftsmanship and a spirit of innovation. Deeply rooted in the Maisons AngloSaxon heritage our shoes bring together meticulous handwork and the finest materials selected with uncompromising care.
At the heart of our Maison are two iconic locations:
The Paris bespoke workshop where every pair is crafted using timehonoured techniques passed down through generations;
The Northampton Manufacture in England where our readytowear collections are produced with the utmost respect for materials and tradition.
Today John Lobb is embracing renewal. We are evolving our codes opening the brand to new sources of inspiration and imagining a more contemporary expression of masculine elegance always faithful to our heritage.
A subsidiary of the Hermès Group since 1976 John Lobb has a global presence with around twenty stores across Europe the United States China and Japan as well as a highly selective network of authorised retailers.
Joining John Lobb means becoming part of a community of more than 200 colleagues - artisans sales advisors and support functions. United committed and humanscaled our teams bring our excellence and creativity to life with passion every day.
At John Lobb we are proud to be an equal opportunity workplace. It is the policy of John Lobb that applicants for employment are recruited selected and hired on the basis of individual merit and ability with respect to positions being filled and potential for promotion or transfer which may be expected to develop. Applicants are recruited selected and hired without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable addition personnel procedures and practices with regard to training promotion transfer compensation demotion lay off or termination are to be administered with due regard to job performance experience and qualifications but without discrimination because of race color religion sex age national origin disability genetic information sexual orientation citizenship military or veteran status or any other basis prohibited by applicable law. John Lobb also provides reasonable accommodations to qualified individuals with disabilities in accordance with applicable laws.
We collect personal information (PI) from you in connection with your application for employment with John Lobb including the following categories of PI: identifiers personal records commercial information professional or employment information non-public education records and inferences drawn from your PI. We collect your PI for our purposes including performing services and operations related to your potential employment. For additional details or if you have questions contact us at.
As a Guest Relations and Client Experience Intern. Your main missions will include:
Support client relationship management through appointment preparation follow up communication and hospitality coordination
Develop an understanding of luxury service standards attention to detail and brand presentation
Collaborate with sales and operations teams to ensure a seamless client experience
Participate in event support and client experience initiatives designed to strengthen customer engagement and loyalty.
Please note that all internships are in-person (non-remote). Interns arepaid an hourly rate of US $20.00.
Required Experience:
Intern
About Company
" Créateur, artisan et marchand d’objets de haute qualité, Hermès est, depuis 1837, une maison française, familiale et indépendante qui emploie près de 25 185 collaborateurs dans le monde. Animé par un esprit d’entreprendre continu et une exigence constante, Hermès cultive la liberté ... View more