Enter a job title or keyword
International Student and Scholar Services Coordinator (Temporary)
Job Location:
Job Location:
Stockton, CA - USA
Monthly Salary:
Not provided by the employer
Monthly Salary:
Posted:
15 August 2026 (30 days ago)
Posted:
Application Deadline:
12 November 2026
Application Deadline:
Vacancies:
1 Vacancy
Vacancies:
Job Summary
Primary Purpose
The International Student & Scholar Services Coordinator delivers critical immigration compliance SEVIS administration and advising for the Universitys international population. Serving as a Designated School Official ( DSO ) for F-1 students the role focuses on I-20 issuance SEVIS record updates and compliance tasks with a primary emphasis on F-1 Optional Practical Training ( OPT ) especially post-completion OPT and STEM addition the coordinator provides limited support to the Study Abroad team by assisting with application processing and responding to general inquiries from prospective Study Abroad participants. This is a 40-hour/week position for six (6) months with a possibility for extension.
Essential Functions
Immigration Compliance & SEVIS Administration Serve as a DSO ; ensure SEVIS compliance and timely reporting in accordance with federal regulations. Create update and maintain I-20 (F-1) records and associated digital/physical files; manage SEVIS actions and data integrity ( FERPA compliant). Monitor immigration alerts deadlines and policy changes; apply updates to institutional processes and documents. F-1 OPT Focus: Advising & Case Processing Lead end-to-end post-completion OPT case processing: advise on eligibility/timelines recommend OPT in SEVIS issue updated I-20s and maintain SEVIS employment and address updates throughout the OPT period. Track and manage OPT compliance: monitor unemployment day limits reporting deadlines and SEVIS alerts; send reminders; update records based on student reports. Support STEM OPT extension processes: review training plan (Form I-983) for completeness advise on timelines and reporting obligations process material change updates and maintain required records and validations. Provide targeted OPT workshops/briefings and written guidance (e.g. emailed instructions checklists web FAQs) to streamline student compliance and reduce case errors. Offer limited triage-level F-1 advising beyond OPT (e.g. travel signatures routine status maintenance simple program extensions/transfers) referring complex/non- OPT matters to senior staff. Collaboration & Compliance Communication Collaborate with Admissions to ensure complete and accurate data for timely I-20 issuance for admitted F-1 students. Draft and maintain immigration compliance content (webpages FAQs email templates guides presentations) with an emphasis on OPT clarity and accuracy. Communicate immigration policy updates and key deadlines to students faculty and staff; route complex issues appropriately. Reporting & Administration Produce ad hoc and routine reports from ISSM / SEVIS (e.g. OPT / STEM OPT caseloads reporting compliance document issuance metrics). Develop simple dashboards or visual reports (e.g. in Excel Tableau or Power BI) to track OPT / STEM OPT compliance trends SEVIS alerts and processing timelines. Analyze data to identify patterns bottlenecks and compliance risks and share actionable insights with leadership for process improvement. Perform administrative tasks such as correspondence appointment scheduling and records management.
Minimum Qualifications
Must be a U.S. Citizen or U.S. Legal Permanent Resident and meet the eligibility for both the USDHSs regulatory requirements to be a Designated School Official (F-1 program) and the U.S. Department of States J-1 Visitor Program as an Alternate Responsible Officer. Working knowledge of immigration laws regulations and procedures. Bachelors degree; in lieu of a degree two (2) years of full-time relevant experience may substitute for one (1) year of post-high school education.
Preferred Qualifications
Two (2) years of experience providing support to business operations or student services in a professional setting. Knowledge of the SEVIS system. Proficiency with Microsoft Office/365 (Word Excel PowerPoint Outlook) and comfort with databases/CRMs. Strong customer service organizational and written/verbal communication skills; ability to handle sensitive information with discretion. Ability to work independently and collaboratively prioritize tasks and meet deadlines in a fast-paced environment. Experience working with international students in higher education or a comparable environment. Two (2) years of experience as a DSO OR general familiarity with F1/J1 federal regulations and SEVIS processes. Experience with ISSM (or similar international case management systems). Demonstrated success in OPT / STEM OPT advising and case management. Experience creating dashboards or visual reports using tools such as Tableau or Power BI. Ability to communicate effectively with people from various cultural backgrounds and experience supporting diverse populations. Demonstrated experience advancing equity inclusion and belonging in a university setting.
The International Student & Scholar Services Coordinator delivers critical immigration compliance SEVIS administration and advising for the Universitys international population. Serving as a Designated School Official ( DSO ) for F-1 students the role focuses on I-20 issuance SEVIS record updates and compliance tasks with a primary emphasis on F-1 Optional Practical Training ( OPT ) especially post-completion OPT and STEM addition the coordinator provides limited support to the Study Abroad team by assisting with application processing and responding to general inquiries from prospective Study Abroad participants. This is a 40-hour/week position for six (6) months with a possibility for extension.
Essential Functions
Immigration Compliance & SEVIS Administration Serve as a DSO ; ensure SEVIS compliance and timely reporting in accordance with federal regulations. Create update and maintain I-20 (F-1) records and associated digital/physical files; manage SEVIS actions and data integrity ( FERPA compliant). Monitor immigration alerts deadlines and policy changes; apply updates to institutional processes and documents. F-1 OPT Focus: Advising & Case Processing Lead end-to-end post-completion OPT case processing: advise on eligibility/timelines recommend OPT in SEVIS issue updated I-20s and maintain SEVIS employment and address updates throughout the OPT period. Track and manage OPT compliance: monitor unemployment day limits reporting deadlines and SEVIS alerts; send reminders; update records based on student reports. Support STEM OPT extension processes: review training plan (Form I-983) for completeness advise on timelines and reporting obligations process material change updates and maintain required records and validations. Provide targeted OPT workshops/briefings and written guidance (e.g. emailed instructions checklists web FAQs) to streamline student compliance and reduce case errors. Offer limited triage-level F-1 advising beyond OPT (e.g. travel signatures routine status maintenance simple program extensions/transfers) referring complex/non- OPT matters to senior staff. Collaboration & Compliance Communication Collaborate with Admissions to ensure complete and accurate data for timely I-20 issuance for admitted F-1 students. Draft and maintain immigration compliance content (webpages FAQs email templates guides presentations) with an emphasis on OPT clarity and accuracy. Communicate immigration policy updates and key deadlines to students faculty and staff; route complex issues appropriately. Reporting & Administration Produce ad hoc and routine reports from ISSM / SEVIS (e.g. OPT / STEM OPT caseloads reporting compliance document issuance metrics). Develop simple dashboards or visual reports (e.g. in Excel Tableau or Power BI) to track OPT / STEM OPT compliance trends SEVIS alerts and processing timelines. Analyze data to identify patterns bottlenecks and compliance risks and share actionable insights with leadership for process improvement. Perform administrative tasks such as correspondence appointment scheduling and records management.
Minimum Qualifications
Must be a U.S. Citizen or U.S. Legal Permanent Resident and meet the eligibility for both the USDHSs regulatory requirements to be a Designated School Official (F-1 program) and the U.S. Department of States J-1 Visitor Program as an Alternate Responsible Officer. Working knowledge of immigration laws regulations and procedures. Bachelors degree; in lieu of a degree two (2) years of full-time relevant experience may substitute for one (1) year of post-high school education.
Preferred Qualifications
Two (2) years of experience providing support to business operations or student services in a professional setting. Knowledge of the SEVIS system. Proficiency with Microsoft Office/365 (Word Excel PowerPoint Outlook) and comfort with databases/CRMs. Strong customer service organizational and written/verbal communication skills; ability to handle sensitive information with discretion. Ability to work independently and collaboratively prioritize tasks and meet deadlines in a fast-paced environment. Experience working with international students in higher education or a comparable environment. Two (2) years of experience as a DSO OR general familiarity with F1/J1 federal regulations and SEVIS processes. Experience with ISSM (or similar international case management systems). Demonstrated success in OPT / STEM OPT advising and case management. Experience creating dashboards or visual reports using tools such as Tableau or Power BI. Ability to communicate effectively with people from various cultural backgrounds and experience supporting diverse populations. Demonstrated experience advancing equity inclusion and belonging in a university setting.
Required Experience:
IC
About Company
University of the Pacific is a private university devoted to experience-driven education that gives students pathways to the fastest growing sectors.
