Internal Service Advisor

Edmond Hyundai & Genesis of Edmond Edmond OK

Edmond Hyundai & Genesis of Edmond is looking for an experienced and dependable Internal Service Advisor to join our growing Service Department.

The Internal Service Advisor will manage the service and repair process for dealership-owned vehicles including new and used inventory loaner vehicles company vehicles and vehicles undergoing reconditioning. This position works closely with Service Technicians Service Management Sales Used Car Management Parts and other dealership departments to ensure vehicles are repaired correctly and completed as quickly and efficiently as possible.

The ideal candidate is organized proactive automotive-minded and able to manage multiple repair orders while maintaining excellent communication and follow-through.

• Manage internal repair orders from opening through completion.
• Coordinate repairs and maintenance for new and used inventory loaner vehicles and dealership-owned vehicles.
• Communicate repair needs and priorities with technicians and dealership management.
• Monitor vehicles throughout the repair process and follow up on outstanding work.
• Review technician recommendations estimates and repair orders for accuracy.
• Obtain appropriate approvals for additional repairs.
• Coordinate warranty recall maintenance and reconditioning repairs when applicable.
• Prioritize vehicles based on sales needs inventory requirements and dealership priorities.
• Communicate delays additional repairs and unexpected expenses promptly.
• Work closely with Sales and Used Car Management to keep inventory moving through the reconditioning process.
• Maintain accurate repair order documentation.
• Help ensure all vehicles are properly serviced safe and ready for sale or use.
• Coordinate with the Parts Department to help minimize repair delays.
• Maintain a clean organized and efficient workflow.
• Provide exceptional internal customer service to dealership departments.
• Perform other duties as assigned by Service Management.

• Previous automotive dealership or service department experience preferred.
• Automotive Service Advisor experience is a plus.
• Automotive technician warranty administrator or dealership reconditioning experience will also be considered.
• Strong knowledge of automotive repair and maintenance.
• Excellent communication and organizational skills.
• Ability to manage multiple repair orders and priorities.
• Strong attention to detail.
• Ability to work effectively with technicians managers and other dealership departments.
• Comfortable using computers and dealership management systems.
• Self-motivated with the ability to work independently.
• Valid drivers license and acceptable driving record.

Were looking for someone who:

• Takes ownership and follows through.
• Understands the importance of vehicle turnaround time.
• Can communicate effectively with technicians and management.
• Is highly organized and detail-oriented.
• Works well in a fast-paced dealership environment.
• Has a positive team-oriented attitude.
• Takes pride in getting the job done right and on time.

• Competitive compensation based on experience
• Full-time position
• Employee vehicle/service opportunities
• Opportunities for career growth and advancement
• Professional dealership environment
• Team-oriented work culture
• Training and development opportunities

Full-time MondayFriday with Saturdays as needed

Edmond Hyundai & Genesis of Edmond
Edmond Oklahoma

If you have automotive experience strong organizational skills and the ability to keep multiple vehicles and repair orders moving we want to hear from you.

Apply today to become an Internal Service Advisor at Edmond Hyundai & Genesis of Edmond!