INTERNAL ONLY Family Advocate CHI

ABC Story:

Our story began in 2017 in Austin TX. We started with humble roots but big aspirations. From 1 center in North Austin our movement has inspired thousands of clinicians and operators. Today the ABC community is 10000 strong serving thousands of children with ASD. Growth with intentionality: We have an intentional focus on our core values. Each center is purpose-built and each community of teammates is nurtured.

Position Description:

We are seeking a Family Advocate a teammate who will act as a liaison between our organization and the parents/guardians of our patients to drive internal communication on-going support and Autism advocacy. We are seeking a candidate with excellent communication skills a passion for helping and supporting children and a strong knowledge of the resources available to families with children diagnosed with autism.

Duties and Responsibilities:

• Serve as a point of contact between our organization and families with children diagnosed with autism spectrum disorder fostering and maintaining relationships with the families that we serve or have served.
• Develop relationships with community organizations and schools to promote an understanding and commitment to ABCs mission to provide excellent quality therapy to children in need.
• Conduct outreach to parents and raise awareness of Action Behavior Centers mission values and expertise in providing ABA therapy services.
• Organize events and workshops for families of children diagnosed with autism to inform them of ABCs services and other resources available to them.
• Serve as an advocate for families of children diagnosed with autism ensuring that their voices are heard and their concerns are addressed.
• Gather information and testimonials; provide process improvement activities related to increasing and maintaining family and parent success commitment and satisfaction.
• Performs miscellaneous job-related duties as assigned.

Minimum Job Requirements:

• Bachelors degree required (preferred in Public Relations Operations or Business Human Resources Social Work or related field and 1 years of community engagement or relations experience)
• Strong familiarity with the resources available to families with children diagnosed with autism and the ABA services that Action Behavior Centers provides.
• Ability to travel within designated regions and across regions as required.
• Travel requirement of two to three weeks at a time during campaign surges.

Knowledge Skills and Abilities Required / Preferred:

• Strong interpersonal and communication skills to build rapport
• Ability to work effectively with a wide range of constituencies in a diverse community.
• Ability to work independently as well as part of a team; ability to foster a cooperative work environment and work collaboratively and empathically with others.
• Strong critical thinking and judgment skills; ability to develop strong preliminary investigative questions and use judgment skill to make assessments and ask the right follow-up questions.
• Strong sense of empathy and compassion for the families you serve.
• Ability to work flexible hours as needed.
• Ability to speak Spanish not required but preferred

Benefits:

• 10 Days of PTO 10 Paid Holidays 2 Flex Days More with Tenure
• Health/Dental/Vision
• 401k with 2% match
• Competitive salary
• Fun dynamic working environment

Our Community & Culture:

• Instagram: what others have said when they made the decision to grow with us!

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  ABC is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color age religion sex sexual orientation gender identity or expression national origin ancestry disability marital status genetic information veteran status or any other status protected by applicable federal state or local laws including the Pennsylvania Human Relations Act (PHRA). We are committed to creating an inclusive environment for all employees.

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