Site Supervisor Spokane

JOB TITLE: Site SupervisorREPORTS TO: Assistant Area Director DEPARTMENT: ResidentialCLASSIFICATION: Non - Exempt DAYS/HOURS: Schedule as assignedBBP EXPOSURE: III TRAVEL REQUIRED: YesLOCATION: As AssignedPOSITION SUMMARY:The Site Supervisor is responsible for the daily oversight and support of Supported Living Services within designated programs assigned to them. This role ensures that the individuals supported are provided with safe high-quality and person-centered care in their residential settings. The Site Supervisors primary duty is supervising Direct Support Professionals (DSPs) maintaining regulatory compliance training staff managing labor hours and ensuring that client needs and preferences are continuously met. The Site Supervisor is also responsible for managing and the oversight of the programs they are assigned to and services that are provided within the programs in accordance with state federal local regulations standards of service and general quality of service to persons served in these programsDUTIES AND RESPONSIBILITIES: include the following and other duties may be the day-to-day operations of assigned residential programs supervising assigned employees ensuring smooth and consistent support for clients in accordance with their plan (PCSP IISP FA/PBSP HSP etc)Supervise train coach and mentor Direct Support Professionals to ensure high performance and adherence to best staff Counseling and Corrective action including performance improvement plans and follow upServes as Positive role model and supports development of staffEnsure the health safety and well-being of all clients by actively monitoring services supports and home environments ensuring staff follow agency procedures to promote optimum safety practices and promote a safe environment promote optimum health care and behavior supportsDevelop and maintain staffing schedules to ensure adequate coverage while staying within budgeted labor hours ensuring the support needs of the clients are achievedPrepare and post schedules in a timely manner that the schedules are posted for the following month by the 15th and effectively utilizes staff within their assigned scheduling blocks according to assigned labor hours and ensures assigned service sites are operating within budgetary a safe work environment to minimize workers compensation injuries and financial expenditures. Responsible for timely reporting of all service site injuries and assists with the management of in the development and implementation of client Individual Instruction and Support Plans (IISPs); support with writing and updating plans as staff interactions with persons served and support staff to promote the rights of the persons served to achieve enhanced quality of life promote their physical social and psychological wellbeingPromotes the individuality of persons served by ensuring the common living areas and bedrooms are individualized to reflect the personality of the person(s) who lives policies and protocols for for disposal collection and storage of medical wasteMonitor and maintain compliance with all relevant Sails Washington policies DDCS (Developmental Disabilities Community Services) requirements and Washington State regular QA checks and client check-ins to ensure services are being delivered as planned and provide timely and appropriate feedback with the implementation of clients rights and coaches staff on choice issue such as possessions use of money and church preferencesCommunicate regularly with families conservators case managers and other outside agency representatives as and report incidents complete follow-up documentation and implement corrective actions when and ensure staff maintain organized and up-to-date documentation including client files staffing records training logs and compliance audits to ensure clients receive high quality serviceSupport with the onboarding of new DSPs and ongoing professional development of the in the program as direct care as scheduled and to emergencies or staffing challenges and participate in an on-call rotation as report suspected child/dependent and adult abuse immediately to immediate supervisor within SAILS policy and ensure complete mandated reporting with applicable agency and state regulations governing the services for assigned locationsParticipate as needed with investigations involving persons served and employees at assigned service sites with Behavior Services Program team members maintain confidentiality of client information at all times. Furthermore all necessary consents HIPAA forms Notice of Privacy Practices and other required paperwork are completed in advance prior to treatment and when collaborating with other healthcare providers agencies and community for ensuring that any suspicion of or knowledge of suspected abuse is reported in accordance with the law and program policies. Mandated ReporterResponsible for overall health safety wellbeing and quality of life for clients living in the homes all clients have needed personal care items clothing recreational items entertainment equipment and access to preferred direction from various Residential Directors Program Managers and Residential scheduled meetings with agencies and homes when inspections and unannounced visits from staff training and orientation in the the assigned locations and work with the training department to ensure employees working in homes have completed or are scheduled to complete all needed training such as Nurse Delegation Core Training CPR/First Aid 12 hours of continuing education annually blood borne pathogens mandatory reporting abuse and neglect and other required and supervise Direct Support Staff to ensure that each client is receiving the necessary support to participate in the activities and achieve the goals established in their Support and supervise Direct Support Staff to ensure that clients rights are being honored and that opportunities for choices are being provided and and supervise staff to ensure that clients funds are managed to guarantee needs are met. Will review clients petty cash and receipts weekly for accuracy and proper usage of that clients are provided transportation for: medical appointments therapies work school activities outings and emergencies when they overall quality of care supervision and safety of SAILS clients along with proper documentation to the company train and provide progressive discipline to the Direct Support Staff with the assistance of the Assistant Area Director and Area initial and annual employee performance home repair needs to the appropriate landlord maintenance provider or other appropriate persons in a timely manner and ensure needed repairs are completed for the physical moving in or out of all clients such as setting up transportation personal belongings shopping furniture bedding and other personal the safety of the site from fire flood and other program effectiveness at achieving consumers goals by constantly working with behaviorists in updating clients behavioral and skill CP Program security and develop staff to be fully competent at their current job and to ensure that each employee receives sufficient direction and support to successfully fulfill their job staff new hire training before performing duties and supporting clients without direct outside and any additional training with Program as a Crisis On-Call Responder when weekly compliance checks and medication audits of the homes to ensure each home is in compliance with state regulations and SAILS Washington policies and submit weekly reports to the Area client PCSP meetings. Collaborate with Assistant Area Director on designing and developing Individualized Instruction Support Plans (IISP). Coordinate new IISP and or goal revisions with the residential the IISP and PBSP plan every six months with Assistant Area Director and Behavior Support Program professional working relationships with clients families vocational vendors staff DDCS Case/Resource Managers co-workers and other service effectively to any client emergency and illness following procedures and notify Program Management as adequate supplies materials food and emergency equipment to meet residents all consumer and staff records as day-to-day operations to ensure quality resident care and proper staff ratios are weekly/bi-weekly and monthly all required tasks & reports to Residential Area Director and Assistant Area Director (may include):Weekly Supervisor ReportDaily Dayforce Checking - Time Card punchesMedication ChecksSubmit and Review Client Binders on a weekly basis these would include:Financial BinderBehavior Support BinderClient NotebookDaily Binder (checking daily)Conduct In-Service trainings for staff and train staff in all necessary areasCreate Agenda for monthly staff meetings facilitating these meetings at the Agency office unless approved the planning scheduling and organizing of clients in-house activities community recreational outings Medical and dental appointments etc. (Must be written on the calendar).Make sure the day-to-day operations of the program are well organized and meet client needs - and will NOT on a weekly basis to Program Management of supplies needed and maintenance required for the depleted agency forms in the duties as assignedResponsible for individual clients behavioral and physical success through:Observation clinical reports and consultation with VISION & VALUES ALIGNMENTModel and Promote Organizational Values: Lead by example in demonstrating the organizations commitment to person-centered care respect dignity and empowerment of all individuals the Mission: Actively contribute to creating inclusive communities where individuals with intellectual and developmental disabilities thrive by promoting meaningful engagement and full participation in home and community Leadership: Foster a culture of compassion professionalism and accountability among team Collaboration: Partner with internal and external stakeholders to further agency goals related to quality care innovation and continuous Person-Centered Practices: Ensure that individual goals choices and preferences are at the forefront of care planning and service :Communication - must demonstrate strong interpersonal communication skills by being respectful responsive and provide clear feedback and directionFollow through - demonstrated by completing requested tasks within givenTimelines respond to emails telephone calls messages and othercommunication platforms within 24-48 hours - sooner for emergent needs Demonstrated knowledge of DDA policies Client Rights and Responsibilities and Mandated Reporting and Incident ReportingSolution-focused approach to issues concerns and program managementTime Management - demonstrated by consistently meets deadlines andcompletes assigned tasks and weekly and monthly requirementsOrganizational skills - demonstrated by the ability to compile requestedinformation quickly responding to staff client and guardians within 24 hourseffective calendar management meeting deadlines and addressing emergentneeds within one - working knowledge of Google Suite and Microsoft; be able to adapt to changing technology Ability to learn and adapt to changing environmentsCommitment to Person-Centered Solutions - by collaborating with clientguardians and family members supervisor and staff to develop solutions that will work for clients. Demonstrated ability to collaborate with stakeholders by communicating client needs and concerns and working toward solutions for the clients best ENVIRONMENT:This position is in the field in a clients home work can be high pressure and often requires attention after traditional work hours. Extended periods of standing or sitting may be required at a desk or table while using a computer phone use can be frequent. The employee is occasionally exposed to outside weather performing the essential functions of this job the employee will be exposed to clients who may ask inappropriate personal questions display socially unacceptable personal behaviors use profanity and sexually explicit phrases make insulting remarks or threats regarding appearance age sex or race and exhibit defiance dishonesty and assaultive or self destructive DEMANDS:While performing the duties of this job the employee is regularly required to sit stand walk talk and hear; use hands to finger handle or feel; and reach with hands and arms. The employee is occasionally required to climb or balance and stoop. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 50 pounds. Specific vision abilities required by this job include close distant and peripheral vision color and depth perception and ability to adjust EXPECTATIONS:This is a full time position. Work Hours may vary and depend on client needs and available staff. Must get approval from the Assistant Area Director to work Overtime. Will be included into a rotating On-Call schedule where they would be expected to report to duty if needed to cover a shift or respond to an emergency. If the Site Supervisor is covering a shift at their program then they will need to communicate to the Staffing & Development Program Manager and/or Area Director that their hours for the day will SKILLS:Ability to read and interpret documents in the English language such as safety rules operating and maintenance instructions and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before representatives from various agencies Residents and ABILITY:Demonstrates the ability to apply common sense and sound judgment to follow instructions presented in written verbal or diagram form. Capable of resolving problems involving multiple variables in routine standardized REQUIREMENTS:Must pass a Washington State background checkFirst Aid/CPR Certified (within 120 days of employment training can be provided)Blood Borne Pathogen (within 120 days of employment training can be provided)Need to obtain CPI Blue CardONGOING ELIGIBILITY QUALIFICATIONS:Complete and pass the background check screening upon hire and every two years thereafter or as active NAR CPR/First Aid Nurse Delegation and other required a minimum of 12 hours of continuing education all required and assigned training.