Interim Process Assistant, Services LLC

Responsibilities:
Track and report ATS/labor hours
Occasionally assist with production duties train associates and verify SOP (standard operating procedure) compliance
Ensure successful area performance through tracking and reporting metrics
Independently assess all aspects of associate work performance and provide timely and detailed feedback
Participate in Operational Excellence initiatives
Maintain a full understanding of workflow and daily production goals
Review and update SOPs as required
Ensure work areas remain clean and are properly equipped
Identify and address safety hazards within the work area and participate in safety initiatives
Coach associates on ways to work safely at all times
Ensure all job injuries are reported timely in accordance with established policies and procedures
Provide vacation coverage for Area Managers

Key job responsibilities
- Be able to analyze data and make calculated decisions based on the information at hand.
- Quickly escalate concerns with any deviation from standard work checklists
- Support leadership in driving customer-obsessed results
- Be fluid and flexible in a high-demand high-volume environment with dynamic shift patterns
- Safety-first mindset

About the team
Amazon Logistics is an exciting organization within Amazon dedicated to ensuring our customers receive their deliveries and are satisfied with their service even in our most remote area. We are a combination of operations and support teams aligned to continually strive to innovate the last mile delivery process while bringing smiles to our customers faces.

Process Assistants are part of the Last Mile operations play a crucial role in this rapidly growing team. Process Assistants are responsible for daily management of department duties including: allocating labor leading meetings assigning job duties providing work direction and communicating with internal and external suppliers.

- 1 years of Amazon Blue Badge employment experience
- 1 years of Microsoft Office products and applications experience or Bachelors degree in computer science engineering analytics mathematics statistics IT or equivalent

- High school diploma or equivalent
- Bachelors degree in engineering commerce business administration or equivalent or 5 years of Amazon experience

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status disability or other legally protected status.

Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information. If the country/region youre applying in isnt listed please contact your Recruiting Partner.

The starting pay for this position is listed below including the base pay rate plus the highest available shift differential which applies depending on the shift you select. As a total compensation company additional earnings may include shift differentials and overtime pay. Final pay will be based on factors including shift selection and location. Starting Day 1 of employment Amazon offers EAP Mental Health Support Medical Advice Line 401(k) matching. Learn more about our benefits at GA Forest Park - 20.00 - 21.00 USD hourly