Intensive Services Coordinator-JVSG

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Technical College System of Georgia

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Job Description:

The Technical College System of Georgia (TCSG) is seeking highly qualified applicants for their full-time JVSG position in the Office of Workforce Development.

OVERVIEW:

The ISC plays a vital role in supporting employment opportunities for eligible veterans by coordinating specialized services strengthening partnerships and providing technical assistance to JVSG staff and workforce partners. This position serves as a statewide resource working collaboratively with federal state and local agencies to improve employment outcomes for veterans facing employment barriers.

RESPONSIBILITIES

• Serve as the statewide liaison and intensive services coordinator for the Georgia Jobs for Veterans State Grant (JVSG) Program facilitating collaboration and coordination with federal state and community partners serving veterans.

• Establish coordinate and manage referral pathways between JVSG and partner programs including but not limited to the U.S. Department of Veterans Affairs Vocational Rehabilitation and Employment (VR&E) Program workforce programs community organizations educational institutions and veteran service organizations.

• Receive review and coordinate referrals of eligible veterans eligible spouses and other eligible persons to ensure timely connection to JVSG services and appropriate assignment to Disabled Veterans Outreach Program (DVOP) Specialists.
• Serve as the primary point of contact and liaison for partner agencies helping bridge service gaps and ensuring veterans are connected to the appropriate employment training supportive and workforce resources.

• Coordinate with Career Center leadership DVOP Specialists and partner agencies to develop individualized service strategies and ensure continuity of services for referred participants.

• Provide technical assistance guidance and training to JVSG staff and partner organizations regarding eligibility requirements referral procedures intensive services and service delivery expectations.
• Monitor participant progress and outcomes facilitate communication among service providers and ensure effective case coordination to support successful employment outcomes.

• Develop and maintain strong working relationships with employers workforce professionals educational institutions community organizations veteran service organizations and other agencies serving veterans.

• Assist with statewide outreach initiatives and partnership development efforts designed to increase awareness of JVSG services and expand access points for veterans and eligible spouses.

• Conduct monitoring presentations technical assistance visits and training sessions related to referral processes intensive services coordination and partnership development.

• Maintain accurate records reports referral tracking systems and documentation in accordance with federal and state program requirements.

• Perform other duties as assigned in support of the JVSG Program and statewide veteran service delivery initiatives.

MINIMUM QUALIFICATIONS

Bachelors degree in a related field from an accredited college or university; OR

Associates degree in a related field from an accredited college or university -and- two years of related experience; OR Four years of related experience; OR

Two years of experience at the lower-level Employment Services Specialist or position equivalent.

PREFERRED QUALIFICATIONS

• Preference will be given to qualified eligible veterans* (DD-214 is required. Please upload with your submitted application).

• Completion of an undergraduate degree from an accredited college or university in Public Administration Business Administration Human Services Behavioral Sciences or a related field;

• A minimum of two years of experience serving special needs populations with Qualifying Barriers to Employment and delivering Case Management services;

• One year of experience leading/facilitating groups in order to instruct or provide information in addition to conducting monitoring reviews or workforce related programs;

• Experience collaborating with workforce development programs vocational rehabilitation programs or veteran-serving organizations
• Proficiency in utilizing Microsoft Word PowerPoint and Excel.

*Applicants must provide proof of being a qualified veteran. Please attach a copy of your DD-214 and Disability Rating Certificate from the Veterans Administration if applicable that is dated within six months from the date of applying for the position. Applicants who fail to submit the appropriate supporting documentation (DD-214 and Disability Rating Certificate) will be required to provide these documents if selected to interview for the position.

TECHNICAL COMPETENCIES

• Organizational time and task management skills;

• Ability to work independently;

• Ability to quickly adapt to job-related software programs;

• Excellent oral and written communication skills and presentation skills;

• Skills in interpersonal relations and customer service;

• Proficiency with Microsoft Office Suite including Word Excel PowerPoint and Outlook.

Minimum Qualifications:

Equal Employment Opportunity Employer

The State of Georgia does not discriminate based on race color national origin sex religion age disability or other protected categories in employment or the provision of services.
Qualified applicants may request reasonable accommodation when needed during the application and/or screening process by contacting the appropriate agency Human Resources department.