Intensive Case Management Intern (Unpaid)

SCOPE OF WORK:The International Rescue Committee (IRC) works in the United States welcomes newly arrived refugees and immigrants supports them in their resettlement and provides holistic services to help them build new lives in their communities.Oftentimes upon arrival and throughout their first few years our clients face barriers limiting access to essential services and medical care. The Intensive Case Management program works one-on-one with clients to assess their needs and coordinate services accordingly.

RESPONSIBILITIES:The Intensive Case Management (ICM) Intern collaborates closely with the ICM Team toassistwith a variety of client-centered tasks. These tasks include evaluating skill and resource gaps for clients building resiliency and self-sufficiency andleveragingcommunity connections to enhance support for refugee and displaced individuals. This support extends to those with severe physical or mental health conditions the elderly LGBTQ clients single-headed households and victims of sexual assault and gender-based violenceparticipatingin the Intensive Case Management (ICM) or Supplemental Case Management (SCM) programs.

LEARNING OBJECTIVES:

Acquirea thorough understanding of the U.S refugee resettlement process and services available to clients resettled by the IRC.

Develop essential skills inidentifyingclients needs efficiently coordinating medical care social servicessupportand establishing connections to vital supportive services within the community.

Honeexpertisein conducting wellness assessments at designated intervals post enrollment in theICM or SCMprograms andmaintaincomprehensive case file documentation of all direct servicesrendered.

REQUIREMENTS: Volunteersmust be based in the U.S.Internsmust be based in US and must be enrolled in post-secondary institution or have graduated from a post-secondary institution within last 2 years.

• Minimal Educational Background A bachelors ormasters degree in Social Work Psychology Public Health or a related field is preferred.

• Special Certifications or Licenses No separate certifications or licenses are but certifications and licenses in social work case management or medical case management preferred.

• Prior Experience Current enrollment at a college or university for Social Work Psychology Public Health or a related fieldor 1-2 years of experience in any of these fields.Previousexperience and/ or a strong interest in working with refugees and immigrants.Alternatives acceptedinclude internships volunteer work or related projects.

• Technical ExpertiseBilingualproficiencyin one of the following languages:Haitian Creole French Spanish Dari Pashto or Arabic is preferred. Experience with data entry case management/ case noting software andmaintainingaccurateclient records.

• Skills Needed Strong communication and interpersonal skills with the ability to effectively work with diverse populations. Excellent organizational and time management skills. Commitment toparticipatingin a hybrid work environment with availability for in-person work as needed for office work donation drop-offs client accompaniment to appointments home visits etc. Personal transportation or extensive familiarity with public transit is.