Intensive Case Management Intern (Fall 2026- UNPAID)

The International Rescue Committee (IRC) responds to the worlds worst humanitarian crises helping to restore health safety education economic wellbeing and power to people devastated by conflict and disaster. Founded in 1933 at the call of Albert Einstein the IRC is one of the worlds largest international humanitarian non-governmental organizations (INGO) at work in more than 40 countries and 29 U.S. cities helping people to survive reclaim control of their future and strengthen their communities. A force for humanity IRC employees deliver lasting impact by restoring safety dignity and hope to millions. If youre a solutions-driven passionate change-maker come join us in positively impacting the lives of millions of people world-wide for a better future.

BACKGROUND: Founded in 1933 the International Rescue Committee is a leading non-sectarian non-profit organization providing emergency relief protection rehabilitation assistance resettlement services and advocacy for refugees and victims of oppression or violent conflict. Domestically our 28 offices across the U.S. ensure new arrivals have food shelter and clothing and work with refugees to help them gain self-sufficiency.

SCOPE OF WORK: The Intensive Case Management (ICM) Intern will work closely with the ICM caseworkers to assist with addressing clients needs in their areas of vulnerability and helping them achieve their goals.

RESPONSIBILITIES:

• Attend intern orientation
• Assist with client check-ins (over the phone or in person as appropriate)
• Assist with ICM client intakes and assessments
• Provide transportation to appointments and attend appointments with clients as appropriate
• Communicate with community partners for the purpose of case coordination
• Explore community resources and assist with client referrals
• Assist clients on an as-needed basis (this may include collecting signatures completing paperwork delivering items to clients homes bill payment mail checks and navigating various systems such as medical mental health education transportation benefits etc.)
• Keep thorough and accurate case file documentation in the IRC electronic system
• Assist with organizing digital files
• Record hours and submit completed timesheet for each month via the IRCs online Volunteer Dashboard

REQUIREMENTS:

• Be sensitive to the differences of their beliefs and values which may differ from yours.
• Strong interpersonal skills and interest in working with the refugee community
• Ownership of a car a valid drivers license and car insurance
• Willingness to transport clients in your personal vehicle
• Willingness to be flexible and accommodating to client needs

This position is unpaid and reports to the Senior ICM Caseworker.

PROFESSIONAL STANDARDS

All International Rescue Committee workers must adhere to the core values and principles outlined in IRC Way - Standards for Professional Conduct. Our Standards are Integrity Service Equality and accordance with these values the IRC operates and enforces policies on Safeguarding Conflicts of Interest Fiscal Integrity and Reporting Wrongdoing and Protection from Retaliation. IRC is committed to take all necessary preventive measures and create an environment where people feel safe and to take all necessary actions and corrective measures when harm occurs. IRC builds teams of professionals who promote critical reflection power sharing debate and objectivity to deliver the best possible services to our clients.

Cookies: Benefits: We offer a comprehensive and highly competitive set of the US these include: 10 sick days 10 US holidays 20-25 paid time off days depending on role and tenure medical insurance starting at $163 per month dental starting at $6.50 per month and vision starting at $5 per month FSA for healthcare and commuter costs a 403b retirement savings plans with immediately vested matching disability & life insurance and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.

Equal Opportunity Employer: IRC is an Equal Opportunity Employer. IRC considers all applicants on the basis of merit without regard to race sex color national origin religion sexual orientation age marital status veteran status disability or any other characteristic protected by applicable law.