Intelligence Production Lead
San Francisco, CA - USA
Job Summary
At Cloudflare we are on a mission to help build a better Internet. Today the company runs one of the worlds largest networks that powers millions of websites and other Internet properties for customers ranging from individual bloggers to SMBs to Fortune 500 companies. Cloudflare protects and accelerates any Internet application online without adding hardware installing software or changing a line of code. Internet properties powered by Cloudflare all have web traffic routed through its intelligent global network which gets smarter with every request. As a result they see significant improvement in performance and a decrease in spam and other attacks. Cloudflare was named to Entrepreneur Magazines Top Company Cultures list and ranked among the Worlds Most Innovative Companies by Fast Company.
At Cloudflare were not looking for people who wait for a polished roadmap; were looking for the builders who see the cracks in the Internet that everyone else has simply learned to live with. We value candidates who have the instinct to spot a normalized problem and the AI-native curiosity to create a solution using the latest tools. Our culture is built on iteration leveraging AI to ship faster today to make it better tomorrow while ensuring that every improvement no matter how small is shared across the team to lift everyone up. If youre the type of person who values curiosity over bureaucracy and that AI is a partner in solving tough problems to keep the Internet moving forward youll fit right in.
Available Locations: Washington DC
About The Team
Cloudforce One is Cloudflares threat operations and research team responsible for identifying and disrupting cyber threats ranging from sophisticated cybercriminal activity to nation-state sponsored advanced persistent threats (APTs). Cloudforce One works in close partnership with external organizations and internal Cloudflare teams continuously developing operational tradecraft and expanding ever-growing sources of threat intelligence to enable expedited threat hunting and remediation. Members of Cloudforce One are at the helm of leveraging an incredibly vast and varied set of data points that only one of the worlds largest global networks can provide. The team is able to analyze these unique data points at massive scale and efficiency synthesizing findings into actionable threat intelligence to better protect our customers.
About The Role
Cloudflare is a global system on a mission to make the internet better safer and more powerful every day. To help fulfill this mission we are seeking a seasoned Intelligence Production Lead to own the end-to-end intelligence production pipeline within our Cloudforce One Organization. As the Intelligence Production Lead you will do everything a threat intelligence technical writer does translating complex threat research into clear concise and actionable content and you will also own the process quality bar and delivery cadence for the teams finished intelligence. You will function as the managing editor and production manager for our threat intelligence output setting the publishing calendar running review and fact-check cycles enforcing source-handling and classification standards and serving as the final quality gate before customer-facing publication. You will collaborate closely with threat researchers intelligence analysts security teams and external partners to prioritize what ships when and you will mentor writers and analysts to raise the overall standard of the teams tradecraft and written product. This position requires an independent results-oriented leader with a passion for cybersecurity and threat intelligence analysis and the editorial judgment to represent adversary tradecraft with precision.
Key responsibilities include:
- Owning the end-to-end intelligence production pipeline from research intake through drafting editing review and publication for intelligence reports blog posts briefing content and technical documentation related to cyber threats and security research
- Setting and managing the production schedule and release calendar coordinating across researchers and analysts to prioritize which intelligence products ship and when
- Serving as the final quality gate before customer-facing publication running fact-check technical-accuracy and editorial review cycles and adjudicating changes to content
- Writing editing and publishing high-quality intelligence content and translating raw researcher notes and technical analysis into accessible well-structured impactful narratives
- Developing maintaining and enforcing style guides templates classification markings and source-handling and best-practice standards for threat intelligence briefings and publications
- Reviewing and refining threat research content to ensure clarity consistency technical precision and adherence to Cloudflares editorial standards
- Mentoring and coaching technical writers and analysts on writing craft intelligence tradecraft and reporting standards
- Collaborating with analysts and external partners to contextualize intelligence findings and communicate them effectively to customers and the public
- Partnering with marketing design PR and communications teams to amplify intelligence content manage workloads and deadlines and develop a cohesive security narrative
Examples of Desirable Skills Knowledge and Experience
- Minimum 5 years of experience in a threat intelligence role within the Five Eyes (FVEY) community
- 7 years of combined experience across technical writing cybersecurity research intelligence analysis or a related field
- Minimum 3 years of technical copy editing experience
- Demonstrated experience leading or managing a threat intelligence reporting editorial or production function owning the production workflow setting cadence managing review cycles and serving as a final quality gate before publication
- Strong ability to craft and to lead others in crafting clear concise and engaging technical content for a variety of audiences from technical defenders to executives
- Experience collaborating with cybersecurity researchers and analysts with a strong understanding of intrusion analysis incident response malware adversary TTPs and network defense strategies
- Ability to use researcher notes and raw analysis to author articles about individual threats and campaigns and to guide others in doing the same
- Understanding of geopolitical issues and their impact on cyber threats
- Familiarity with cyber threat intelligence frameworks such as the Cyber Kill Chain MITRE ATT&CK and the Diamond Model
- Familiarity with specific threat actor groups their operations and TTPs
- Experience with OSINT research and intelligence collection methodologies
- Background in intelligence or criminal investigation reporting
- Experience working in a threat intelligence or security operations center (SOC) environment
- Demonstrated operational security (OPSEC) awareness and experience with the secure handling of sensitive information
- Strong research proofreading and editing skills with a keen attention to detail
- Experience communicating with internal teams to negotiate suggested changes to edited content and answer questions on style grammar and voice
- Strong collaboration and leadership skills to work with analysts marketing design and PR teams to coordinate workloads deadlines and responsibilities
- Excellent project management and organizational skills with the ability to handle multiple priorities and competing deadlines in a fast-paced environment
- Proficiency in using Google Suite and content management systems (e.g. WordPress Jira or similar workflow tools)
- Bachelors degree in English Journalism Cybersecurity Computer Science or a related field or equivalent experience
Bonus Points
- Experience using AI and large language model (LLM) tools to accelerate research drafting editing and intelligence production workflows
- Experience leading or managing a team of threat intelligence technical writers
- Certifications such as CISSP GIAC GCTI or similar cybersecurity credentials
- A portfolio of published public-facing threat intelligence (bylined reports advisories or blog posts)
- Experience presenting threat research at industry conferences (e.g. Black Hat DEF CON RSA FIRST or SANS CTI Summit)
- Familiarity with threat intelligence platforms (TIPs) and structured threat-sharing standards
If you are passionate about cybersecurity excel at communicating complex threats in a clear and actionable way and are ready to own the standard and cadence of a world-class intelligence production function we encourage you to apply and help Cloudflare continue its mission to make the internet safer and more resilient.
Please submit a resume and have 3-5 writing samples available upon request.
Compensation
Compensation may be adjusted depending on work location.
- For Washington DC based hires: Estimated annual salary of $160000 - $220000
Equity
This role is eligible to participate in Cloudflares equity plan.
Benefits
Cloudflare offers a complete package of benefits and programs to support you and your family. Our benefits programs can help you pay health care expenses support caregiving build capital for the future and make life a little easier and fun! The below is a description of our benefits for employees in the United States and benefits may vary for employees based outside the U.S.
Health & Welfare Benefits
- Medical/Rx Insurance
- Dental Insurance
- Vision Insurance
- Flexible Spending Accounts
- Commuter Spending Accounts
- Fertility & Family Forming Benefits
- On-demand mental health support and Employee Assistance Program
- Global Travel Medical Insurance
Financial Benefits
- Short and Long Term Disability Insurance
- Life & Accident Insurance
- 401(k) Retirement Savings Plan
- Employee Stock Participation Plan
Time Off
- Flexible paid time off covering vacation and sick leave
- Leave programs including parental pregnancy health medical and bereavement leave
What Makes Cloudflare Special
Were not just a highly ambitious large-scale technology company. Were a highly ambitious large-scale technology company with a soul. Fundamental to our mission to help build a better Internet is protecting the free and open Internet.
Project Galileo: Since 2014 weve equipped more than 2400 journalism and civil society organizations in 111 countries with powerful tools to defend themselves against attacks that would otherwise censor their work technology already used by Cloudflares enterprise customers--at no cost.
Athenian Project: In 2017 we created the Athenian Project to ensure that state and local governments have the highest level of protection and reliability for free so that their constituents have access to election information and voter registration. Since the project weve provided services to more than 425 local government election websites in 33 states.
1.1.1.1: We released 1.1.1.1 to help fix the foundation of the Internet by building a faster more secure and privacy-centric public DNS resolver. This is available publicly for everyone to use - it is the first consumer-focused service Cloudflare has ever released. Heres the deal - we dont store client IP addresses never ever. We will continue to abide by our privacy commitment and ensure that no user data is sold to advertisers or used to target consumers.
Sound like something youd like to be a part of Wed love to hear from you!
Please note that applicants who progress to the offer stage of the interview process may be asked to attend an in-person interview within one of the Cloudflare Offices or Cloudflare Hubs. More details about this will be available at that stage of the interview process.
This position may require access to information protected under U.S. export control laws including the U.S. Export Administration Regulations. Please note that any offer of employment may be conditioned on your authorization to receive software or technology controlled under these U.S. export laws without sponsorship for an export license.
Cloudflare is proud to be an equal opportunity employer. We are committed to providing equal employment opportunity for all people and place great value in both diversity and inclusiveness. All qualified applicants will be considered for employment without regard to their or any other persons perceived or actual race color religion sex gender gender identity gender expression sexual orientation national origin ancestry citizenship age physical or mental disability medical condition family care status or any other basis protected by law. We are an AA/Veterans/Disabled Employer.
Cloudflare provides reasonable accommodations to qualified individuals with disabilities. Please tell us if you require a reasonable accommodation to apply for a job. Examples of reasonable accommodations include but are not limited to changing the application process providing documents in an alternate format using a sign language interpreter or using specialized equipment. If you require a reasonable accommodation to apply for a job please contact us via e-mail at or via mail at 101 Townsend St. San Francisco CA 94107.
About Company
Make employees, applications and networks faster and more secure everywhere, while reducing complexity and cost.