Integrated Marketing Manager, Client Stories Senior Associate

Job Description

Were looking for an integrated marketing manager who brings structure to complexity builds strong cross-functional partnerships and makes sure that high-impact client stories show up in the right campaigns when it matters most.

Reporting to the Head of Client Stories youll coordinate with campaign managers product marketers sales engagement and regional teams to plan and activate client story assets across channels. Youll also support the production side - partnering with client relationship teams helping prep for interviews and shoots and supporting on-set logistics.

This role is designed to grow with you; as you get comfortable youll take on greater ownership of projects and processes leading execution and driving outcomes across a broad stakeholder set.

This role is a great fit if youre someone who builds relationships naturally holds yourself to high standards solves problems before they become problems and has an appetite for learning. Experience in a large corporate organization is beneficial since the work spans many teams and touchpoints. Youll have meaningful growth opportunities - expanding scope visibility with senior partners and hands-on development - all while helping tell the stories of some of the worlds largest companies.

Responsibilities

• Plan how client stories are used across priority marketing initiatives by partnering with campaign managers product marketers sales engagement and regional teams - and own programs end to end.
• Help run the day-to-day Client Stories program by managing intake timelines dependencies and stakeholder check-ins so that work moves forward predictably.
• Maintain the editorial pipeline and calendar to keep the team ahead of key marketing moments prioritization decisions and asset needs.
• Support client story development with client relationship teams by shaping the narrative defining objectives and preparing interview briefs that set everyone up for success.
• Coordinate production workflows with internal partners and agencies including scheduling reviews delivery and distribution of final assets.
• Manage approvals and feedback cycles with professionalism responsiveness and consistent follow-through that builds trust.
• Use AI tools to streamline workflows and improve efficiency while protecting quality and brand standards.
• Identify opportunities to improve how the program operates - flag issues early propose solutions and help implement them.

Key Outcomes

• Client story assets are delivered on time and are easy for teams to pick up and activate across campaigns and regions.
• Stakeholders feel informed supported and confident in the process from intake through delivery.
• Deliverables consistently reflect J.P. Morgan Payments standards and work effectively across channels.
• The program maintains a steady sustainable pipeline of storytelling opportunities with clear prioritization and visibility.
• Workflow efficiency clarity and collaboration improve over time through continuous refinement.

Unique Aspects

• Youll work closely with Product Regional Sales Engagement and Marketing teams in a highly visible program with broad internal reach.
• Youll work with teams supporting some of the worlds largest companies helping to translate complex client work into compelling distinctive marketing assets.
• The role offers a strong growth runway through expanding scope increasing ownership and exposure to senior stakeholders.

Required Qualifications capabilities and skills

• Bachelors degree in Marketing Communications Business or a related field preferred.
• At least 3 years of experience in integrated marketing campaign execution marketing operations or a related discipline. Financial services experience is a plus but not a requirement.
• Experience working in a large corporate preferred with comfort navigating a matrix organization and managing multiple stakeholders.
• Strong relationship-building and communication skills - able to collaborate across functions and seniority levels.
• Exceptional attention to detail with consistently high standards for quality and precision.
• Ability to manage multiple workstreams timelines and approvals in a dynamic environment.
• Ability to quickly assess what matters most prioritize competing demands and focus energy where it will have the greatest impact.
• Proactive accountable mindset with a willingness to learn and continuously improve ways of working.
• Comfort supporting elements of client story production including interview coordination video shoot logistics and agency collaboration.
• Experience with corporate or B2B clients is advantageous.

This is a full-time in-office position. Locations:New York Jersey City Plano or Chicago.