IntakeCase Coordinator (Office for the Prevention of Harassment and Discrimination)

Berkeley Labs Office for Prevention of Harassment and Discrimination (OPHD) is looking for an Intake/Case Coordinator responsible for managing complaint intake case coordination and tracking progress of cases related to nondiscrimination Title IX Whistleblower and Workplace Violence concerns. The coordinator will ensure compliance with required timelines support the Director with administrative tasks and assist with reporting and analysis of cases.

OPHD promotes a discrimination-free workplace by addressing harassment discrimination and retaliation while adhering to nondiscrimination laws and best practices. The office emphasizes safety fairness and trauma-informed approaches to create a culture of accountability at Berkeley Lab.

We seek candidates with strong collaboration communication and problem-solving skills as well as experience in case coordination administrative support and investigative practices. Candidates should be familiar with the Labs stewardship values and able to support the Director with tasks like calendaring travel and expense reporting.

What You Will Do:

• Facilitate OPHD case management by supporting intake of all concerns.
• Coordinate track report and analyze cases received by OPHD.
• Prepare timely preliminary assessment summaries for the Director in compliance with the University of California (UC) Lab policies and relevant laws.
• Coordinate administrative processes and refer cases to other LBNL departments for follow-up.
• Assist with formal investigations and informal resolutions including interview preparation and note-taking.
• Maintain case records for OPHD.
• Support the Director (Title VII IX and EEO Officer) with administrative tasks such as calendaring travel and expense reporting.

What is Required:

• A minimum of 4 years of related experience supporting members of a leadership team in a large complex research scientific academic or operations environment.
• Demonstrated experience providing high-level administrative support including email correspondence calendar management scheduling arranging and managing complex travel expense reports meeting planning and project coordination tracking and data management and report generation.
• Experience interviewing complainants preferably using trauma-informed techniques.
• Experience with data collection analysis and tracking for compliance.
• Experience with trauma-informed training or willingness to receive it.
• Proficiency with a variety of cloud-based software platforms and applications including MS Office Suite Google Applications Suite Adobe Acrobat and Zoom video conferencing on a Mac or PC computer.
• Demonstrated written communication skills including experience handling sensitive and confidential case files documents and reports.
• Excellent organizational skills including experience handling competing priorities meeting deadlines assuming responsibility taking initiative and responding quickly to changing work priorities.
• Demonstrated oral and interpersonal skills including experience interfacing with personnel at all levels both internal and external to an organization with a high degree of professionalism discretion sensitivity and confidentiality.

Desired Qualifications:

• A Bachelors Degree (or equivalent training/knowledge) in Business or a related field.
• Knowledge of UC and Lab policies procedures and best practices to ensure case compliance.

Notes:

• Application Deadline: For full consideration please apply with a resume and cover letter describing your interest by January 24 2025.
• Appointment Type: This is a full-time career appointment exempt (monthly paid) from overtime pay.
• Salary Information: This position is expected to pay $85572 - $117672 annually which fits within the full salary range of $85572 - $144396 for job code A40.3. It is not typical for an individual to be offered a salary at or near the top of the range for a position. Salary will be commensurate with the final candidates qualification and experience including skills knowledge relevant education certifications and aligned with the internal peer group.
• As a condition of employment the finalist will be required to disclose if they are subject to any final administrative or judicial decisions within the last seven years determining that they committed any misconduct are currently being investigated for misconduct left a position during an investigation for alleged misconduct or have filed an appeal with a previous employer.
• Background Check: This position may be subject to a background check. Any convictions will be evaluated to determine if they directly relate to the responsibilities and requirements of the position. Having a conviction history will not automatically disqualify an applicant from being considered for employment.
• Work Modality: This position is eligible for a hybrid work schedule - a combination of teleworking and performing work on site at Lawrence Berkeley National Lab 1 Cyclotron Road Berkeley CA 94720. Work schedules are dependent on business needs. Individuals working a hybrid schedule must reside within 150 miles of Berkeley Lab.
• Relocation Assistance: This position is not eligible for relocation assistance.
• Eligibility: This position is not eligible for visa sponsorship now or in the future (e.g. H-1B TN STEM OPT etc.). You must be legally authorized to work in the United States to be considered for this position.

Learn About Us:

Berkeley Lab (LBNL) addresses the worlds most urgent scientific challenges by advancing sustainable energy protecting human health creating new materials and revealing the origin and fate of the universe. Founded in 1931 Berkeley Labs scientific expertise has been recognized with 16 Nobel prizes. The University of California manages Berkeley Lab for the U.S. Department of Energys Office of Science.

Working at Berkeley Lab has many rewards including a competitive compensation program excellent health and welfare programs a retirement program that is second to none and outstanding development opportunities. To view information about the many rewards that are offered at Berkeley Lab- Click Here.

The foundation of Berkeley Lab is our Stewardship Values: Team Science Service Trust Innovation and Respect; and we strive to build community with these shared values and commitments.

Berkeley Lab is an Equal Opportunity and Affirmative Action Employer. We heartily welcome applications from women minorities veterans and all who would contribute to the Labs mission of leading scientific discovery inclusion and support of our diverse global community all qualified applicants will be considered for employment without regard to race color religion sex sexual orientation gender identity national origin disability age or protected veteran status.

Equal Opportunity Links:

Know your rights click here for the supplement: Equal Employment Opportunity is the Law and the Pay Transparency Nondiscrimination Provision under 41 CFR 60-1.4.