Insurance Program Coordinator 1
Hartford, CT - USA
Job Summary
- Visit our new State Employee Benefits Overview page!
- Professional growth and development opportunities.
- A healthy work/life balance to all employees.
- Full-time 40 hours/week
- Monday - Friday
- 8:00am - 4:30pm
- Hybrid work opportunity
- Located in Hartford CT
FOR ASSISTANCE IN APPLYING:
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BEFORE YOU APPLY:
- Meet Minimum Qualifications: Ensure you meet the Minimum Qualifications listed on the job opening by the job closing date. You must specify your qualifications on your application. The minimum experience and training requirements listed must be met by the close date on the job opening unless otherwise specified.
- Educational Credits: List your earned credits and degrees from accredited institutions accurately on your application. To receive educational credits towards qualification the institution must be accredited. If the institution of higher learning is located outside of the U.S. you are responsible for providing documentation from a recognized USA accrediting service which specializes in determining foreign education equivalencies to the contact listed below by the closing date listed on the job posting.
- Resume Policy: Per Public Act 21-69 resumes are not accepted during the initial application process. As the recruitment process progresses candidates may be required to submit additional documentation to support their qualification(s) for this position. This documentation may include: a cover letter resume transcripts diplomas performance reviews attendance records supervisory references licensure etc. at the request and discretion of the hiring agency.
- Preferred Shift/Location: Select all location(s) and shift(s) you are willing to work on your application. Failure to do so may result in not being considered for vacancies in that specific location or shift.
- Timely Submission: All application materials must be received by the job posting deadline. You will be unable to make revisions once you officially submit your application to the State. Late submissions are rarely accepted with exceptions only for documented events that incapacitate individuals during the entire duration of the job posting. Request exceptions by emailing .
- Salary Calculations: For current state employees salary calculations are not necessarily comparable from one of the three branches of state government (i.e. Executive Legislative Judicial) to the other.
- Note: The only way to apply to this posting is via the Apply or Apply Online buttons on the official State of Connecticut Online Employment Center job posting.
- This employer may participate in EVerify and will provide the federal government with your Form I9 information to confirm work authorization.
AFTER YOU APPLY:
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- Referral Questions: This posting may require completion of additional Referral Questions (RQs) which must be completed by the questionnaires expiration date. If requested RQs can be accessed via an email sent to you after the job close date or by visiting your JobAps Personal Status Board (Certification Questionnaires section).
- Prepare For An Interview: Interviews are limited to those whose experience and training are most aligned with the role. To prepare review this helpful Interview Preparation Guide to make the best impression!
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- The immediate vacancy is listed above however applications to this recruitment may be used for future vacancies in this job class.
- Note: This position will be filled in accordance with contractual language reemployment SEBAC transfer promotion and merit employment rules. Candidates who are offered and accept a position with the State of Connecticut are bound by the State Code of Ethics for Public Officials and State employees available at WERE HERE TO HELP:
Due to high volume we are unable to confirm receipt or provide status updates directly. For recruitment updates please check your Personal Status Board and review our Frequently Asked Questions. If you have additional questions about the recruitment process reach out to Hayley Newhouse at @.
Join the State of Connecticut and take your next career step with confidence!
- Directs staff and operations of assigned program(s);
- Coordinates and plans program(s) activities;
- Formulates or assists in formulation of program(s) goals and objectives;
- Interprets and administers pertinent laws and regulations;
- Assists in preparation of program budget;
- Maintains contacts with individuals both within and outside of division who might impact on program activities;
- Develops implements and manages training programs for assigned staff consisting of on-the-job training in-house training programs and formal education;
- Resolves disciplinary issues;
- Schedules field financial market conduct or any other related examination and/or audits of domestic insurance companies including captive companies;
- Develops implements and manages programs and activities related to regulation of insurance companies;
- May review financial analysis of companies captive companies holding companies CPA audit reports and actuarial opinions related to foreign company application for licensure in Connecticut;
- May review examination work papers and final reports;
- May direct insurance fraud and licensee enforcement related investigative activities;
- May manage development and implementation of managed care and/or utilization review regulatory functions and other related activities;
- Performs related duties as required.
- Considerable knowledge of
- financial and business operations statutory accounting and examination financial procedures related to insurers fraternal benefit societies hospital and medical service corporations and health maintenance organizations;
- health benefits case management utilization review and managed care appeals processes;
- consumer issues in area of health insurance or managed care;
- program development and management in areas of health care health insurance and customer service;
- Knowledge of
- and ability to apply relevant state and federal laws statutes and regulations;
- and ability to apply management principles and techniques;
- business operations of health care providers and health maintenance organizations;
- methods used by other state insurance regulatory bodies;
- in-service training and instructional methods;
- economic and research techniques;
- state legislative process;
- Considerable
- interpersonal skills;
- oral and written communication skills;
- Ability to interpret proposed legislation and determine application and impact on program.
- College training may be substituted for the General Experience on the basis of fifteen (15) semester hours equalling one-half (1/2) year of experience to a maximum of four (4) years for a Bachelors degree.
- A Masters degree in accounting business health care management insurance finance economics or actuarial science may be substituted for one (1) additional year of the General Experience.
- A designation of Certified Public Accountant (CPA) and/or Certified Financial Examiner (CFE) may be substituted for one (1) additional year of the General Experience.
- A designation of Certified Life Underwriter (CLU) or Certified Property and Casualty Underwriter (CPCU) may be substituted for one (1) additional year of the General Experience.
- Experience coordinating public outreach community engagement or consumer education initiatives including event planning presentations stakeholder follow-up and development of outreach materials.
- Experience developing editing or maintaining public-facing educational content including web pages FAQs notices alerts brochures presentations or similar informational resources for external stakeholders.
- Experience working with consumer protection insurance health care financial services public administration regulatory or similar subject matter.
- Experience managing supporting or administering Freedom of Information public records records management document review or similar compliance-based processes.
- Experience using data metrics tracking tools or reports to evaluate program activity customer service performance outreach impact digital engagement or operational outcomes Experience preparing written summaries briefing materials reports and standard operating procedures.
- Experience supporting digital customer service tools call center resources website content automated workflows chatbots Interactive Voice Response (IVR) systems or similar public-facing technology platforms.
- Incumbents in this class in specific program positions may be required to possess special qualifications credentials or requirements. Examples include but are not limited to membership in the Connecticut Bar associate or full membership in a particular actuarial society possession of a current license as a Registered Nurse in Connecticut or a Multistate or Compact Registered Nurse license or possession of a CPACLU OR CPCU certification and/or designation.
- Incumbents in this class may be required to travel.
AN AFFIRMATIVE ACTION/EQUAL OPPORTUNITY EMPLOYER
The State of Connecticut is an equal opportunity/affirmative action employer and strongly encourages the applications of women minorities and persons with disabilities.
Required Experience:
IC
About Company
CT Board of Regents (BOR) & Charter Oak State College Careers Thank you for visiting our BOR-Charter Oak Career Page! We value our employees and are often looking to add new talent to our team. We offer many opportunities for our employees to contribute and stand out as part of our co ... View more